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Heritage Auckland

Heritage building with modern, central location

National Rating

Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4-star plus and is displayed on this page as 4-½ stars.


Special Check-In Instructions

The hotel has two wings and two separate entrances and reception desks. Check-in location varies depending on where the guestroom is located.


Fees

The following fees and deposits are charged by the property at either check-in or check-out.

  • Valet parking costs NZ$30 (AU$22) per 24-hour period
  • Broadband Internet access (surcharge) This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • General Information

    What to expect: Heritage Auckland is located in an historic building and former department store, still with its original high ceilings and Art Deco design. There is also an adjacent, contemporary tower wing. There are two lobbies and reception area; the smaller having a two-storey atrium with water feature. The main lobby has wood floors, green rugs, and scattered groups of sofas.


    Amenity highlights: Heritage Auckland has a comprehensive conference centre, including a Heritage Grand Tearoom of 460 square metres, and two business centres. It also has two restaurants, two fitness centres, an outdoor rooftop swimming pool, and an indoor lap pool. An outdoor tennis court rounds out the sporting facilities. There is also secure parking.


    Insider tip: Heritage Auckland is three blocks from the SKYCITY complex, which includes the iconic Auckland landmark Sky Tower. In a country renowned for its high-adrenaline activities, Sky Tower offers Vertigo Climb (an ascent from the observation deck up the tower's mast) and Sky Jump, a 192-metre leap from the tower to street level by means of a base-jumping wire.


    Property Amenities


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    Heritage Auckland offers 325 guestrooms in a 7-storey Heritage hotel wing and 12-storey contemporary tower wing. The hotel wing was once a department store and retains its original Art Deco design, wood floors, and high ceilings. The tower wing, built in 1999, is contemporary in style. Heritage Auckland has a comprehensive conference centre, including a Heritage Grand Tearoom of 460 square metres, and two business centres. It also has two restaurants, two fitness centres, an outdoor rooftop swimming pool, and an indoor lap pool. An outdoor tennis court rounds out the sporting facilities. There is also secure parking.

    Valet parking:
    Secure, covered parking beneath the hotel (surcharge).


    Heritage Auckland has two business centres in each wing of the hotel, providing computer terminals with high-speed Internet access. There is also a comprehensive range of meeting rooms, including a Heritage Grand Tearoom of 460 square metres. A range of conference equipment and services is available.


    Business centre: Heritage Auckland has business centres in both its hotel wing and tower wing. Each offers a computer terminal with high-speed Internet access (surcharge) and printer. Secretarial and business services may be arranged through reception.

    Internet access: Heritage Auckland has wireless Internet access that covers its conference areas, lobby, and restaurants. Access costs NZ$10 (AU$8) per hour. Broadband access in the business centres costs NZ$10 (AU$8) for 30 minutes. Fee(s) subject to change without notice.

    Conference/function room(s): The Grand Tearoom at Heritage Auckland is 460 square metres. It has Art Deco décor and sweeping harbour views. The 128-square-metre Calder Mackay Room, which also has natural light, can host 100 for cocktails, 60 in theatre style or 16 in classroom style, and can be divided into smaller units. The 82-square-metre Peter Healey Room, which can be divided in two, seats 36 in classroom style or 50 for banquets. The Robert Laidlaw Room is 300 square metres, accommodating up to 250 for cocktails or 300 in theatre style, and can be divided into two equal parts. There are two other small meeting rooms. A complete range of audiovisual services and equipment is available in house through an outside technology provider.



    • 24-hour front desk
    • Air-conditioned public areas
    • Number of rooms: 325
    • Audio-visual equipment
    • Babysitting or child care
    • Ballroom(s)
    • Banquet facilities
    • Number of floors: 19
    • Parking (surcharge) NZD 25 per night
    • Bar/lounge
    • Business center
    • Coffee shop or café
    • Complimentary newspapers in lobby
    • Concierge desk
    • Conference room(s)
    • Currency exchange
    • Doorman/doorwoman
    • Dry cleaning/laundry service
    • Elevator/lift
    • Event catering
    • Exhibit space
    • Express check- in
    • Express check-out
    • Fitness equipment
    • Gift shops or newsstand
    • Health club
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • Laundry facilities
    • Limo or Town Car service available
    • Medical assistance available
    • Meeting rooms (small groups)
    • Parking (secure)
    • Parking (valet)
    • Parking garage
    • Patio
    • Porter/bellhop
    • Restaurant(s) in hotel
    • Room service (24 hours)
    • Safe-deposit box - front desk
    • Sauna
    • Secretarial services
    • Shopping on site
    • Spa tub
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • Television in lobby
    • Tour assistance
    • Wedding services

    Rooms


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    Guestrooms at Heritage Auckland are located either in the original hotel wing, where they have wood floors and original Art Deco elements, or the contemporary tower wing, where they have balconies. All guestrooms have armchairs, desks with lamps, and high-speed Internet access, which costs NZ$0.68 (AU$0.55) per minute, NZ$20 (AU$16) for 30 minutes, or NZ$34 (AU$27) for 24 hours. Cable/satellite TVs have pay movies and premium channels such as Sky Movies, Sky News, Sky Sports, and Discovery Channel. Kitchenettes have stove tops, ovens, tea/coffee kettles, and refrigerators with minibars. Guestrooms in the tower wing also have washing machines and dryers. Other amenities include irons and ironing boards, laptop-size safes, hair dryers, and bathrobes and slippers.

    Room Amenities


    • Internet access - high speed
    • Cable/satellite TV
    • Premium TV channel(s)
    • Pay movies
    • Hypo-allergenic bedding available
    • Complimentary newspaper
    • Climate control
    • Air conditioning
    • Blackout drapes/curtains
    • Internet access - surcharge
    • Direct-dial phone
    • Voice mail
    • Kitchenette
    • Coffee/tea maker
    • Minibar
    • Refrigerator
    • Wake-up calls
    • Housekeeping
    • Turndown service
    • Slippers
    • Extra towels/bedding in room
    • Hair dryer
    • Complimentary toiletries
    • Bathrobes
    • Child care (in room, surcharge)
    • Electronic/magnetic keys
    • In-room safe (accommodates laptop)
    • Television - Satellite service
    • In-room safe (accommodates laptop)
    • Iron/ironing board
    • Window opens
    • Clock radio
    • Desk
    • Rollaway beds
    • Cribs (infant beds) available
    • Smoking rooms only

    Dining


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    Hector's Restaurant - Mediterranean and Pacific Rim cuisine in a bistro atmosphere. Buffet and à la carte breakfast and lunch, and à la carte dinner. Glass-roofed atrium setting with potted palms and wood floors. Located in hotel wing. Open daily from early morning to late evening.

    Azure Restaurant - Buffet or à la carte breakfast. Located in the tower wing. Overlooks atrium lobby of tower wing. Open daily for breakfast, with private function bookings for lunch and dinner.

    Lobby Bar - Cocktails, wines, beers, and other beverages. Tea and coffee. Bar snacks. Bar stools. Flatscreen TV. Informal setting. Located in lobby of hotel wing. Open daily from late morning until late evening.

    The Lobby Bar - Located in the older wing. Features include high ceilings and Art Deco design. Serves cocktails and other beverages. Open till late.


    Recreation


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    Heritage Auckland features a rooftop heated swimming pool and adjacent fitness centre with sweeping views of the city and harbour. There is a further indoor, heated lap pool with adjacent fitness centre. Guests may use either facility. There are also saunas and spa tubs. The hotel also has a floodlit, outdoor tennis court, with complimentary equipment, and a giant outdoor chess set.

    Auckland is known as the City of Sails and there are ample opportunities for sailing around its harbour and islands. Main Harbour (approx. 10 km away) offers a boat launch, motorboat rental and windsurfing, while Mission Bay (approx. 7 km) has jet skiing and water skiing. The Harbour Bridge (2.5 km) has a famous bungee-jump, while Sky Tower in central Auckland (less than 500 metres) has a daring adrenaline activity known as Sky Jump. The large public park, Auckland Domain (2.5 km), is ideal for walking and jogging. Aerobics classes are available at the University of Auckland; Pilates and yoga in Victoria Street, both a short walk from Heritage Auckland. The Parnell Tennis Centre (approx. 5 km) has squash and tennis.

    Across the Harbour Bridge on the North Shore, Takapuna offers ten-pin bowling and windsurfing on Lake Pupuke (10 km). Coastal walks run for 25 km and can be joined at Takapuna Beach. The suburb of Bayswater offers kite-surfing and paragliding (14 km). Visitors can use the Takapuna Public Golf Course (7 km) or the Waitemata Golf Course in Devonport (10 km) by arrangement.


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    The recreational activities listed below are available either on site or nearby; fees may apply.



    • Golf - driving range nearby
    • Golfing nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Personal watercraft nearby
    • Water skiing nearby
    • Sailing nearby
    • Windsurfing nearby
    • Motor boating nearby
    • Pilates classes/instruction nearby
    • Yoga classes/instruction nearby
    • Aerobics nearby
    • Running track/path nearby
    • Hiking/biking trails nearby
    • Fishing nearby

    Policies

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


    • Pets not allowed
    • Check-in time is 2 PM
    • Check-out time is 10 AM
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