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Hilton Hotel - Berlin

Located in central Berlin on Gendarmenmarkt

Traveler ratings summary of Hilton Hotel - Berlin, Berlin Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 96% of travelers (24 of 25) recommend this hotel
4.6
Hotel service Hotel condition Room cleanliness Room comfort
4.7 4.6 4.6 4.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

Nancy B from Nutley, NJ recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 1-Sep-09

Wow! Great hotel...what a view!

Such a gorgeous hotel with an extremely accomodating staff! The subway station is literally across the street as well as one of the most beautiful plazas and two beautiful historic churches. (Get a room facing Mohrenstrasse)Plenty of great restaurants nearby...I strongly and sincerely recommend this hotel to anyone traveling to Berlin. Note: mini bar works on lasers, even if you don’t consume, don’t move items!

Traveler's tip on local attractions

Many attractions and neighborhoods are within walking distance such as Brandenburg Gate, Checkpoint Charlie, the Reichstag, the Tiergarten...but you can also rent bikes or just as easily take the subway...very easy to navigate!

A traveler from Rochester, MN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 21-Aug-09

Great hotel with a great location.

The hotel is located next to the Gardenplatz and an easy walking distance to many other interesting Berlin sites. U-Tube line is one block away. The hotel staff was very helpful in locating sites. The rooms were very clean and quiet. Many fine resturants within a short walking distance.

Traveler's tip on saving a few bucks

We did not select the breakfast option as we felt the price was too high and was not offered as a special at the time we booked.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 14-Jul-09

great time in Berlin

very convenient location, great view of a cathedral, clean and well-kept facilities.

A traveler from NYC vicinity recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 14-Jul-09

great centrally located hotel

this is a great hotel, very centrally located on one of the most beautiful squares of Berlin. it has all modern conveniences such as HDTV, pool and sauna.... as well as various restaurants. we didnt eat in the hotel, but there is a variety of very good restaurants in walking distance, which we frequented.

ivonne B from Puerto Rico, USA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 5-Jul-09

More than I expected

The location is fabulous,everything is within waking distance,the metro station is in front of the hotel,the employees at counter area are very friendly, the concierge are great,very helpful and cooperative. My only complaint is that breakfast is very expensive. You do have some alternatives around that you can explore nearby. I recommend this hotel and I will stay on it again as I have the opportunity.

Leslie W from Suffield, CT recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 3.0 3.0 3.0
Posted: 31-May-09

Perfect Location But Hilton’s 5th Star is Tarnishing a Bit

Absolutely perfect location in the heart of the best sites in Berlin - walking distance to museums, Berlin Wall, Checkpoint Charlie, Reichstag, Brandenburg Gate. Excellent shopping as well as lots of cafes and restaurants steps away. Ubahn access across the street; bus access just a few blocks away, making the rest of Berlin highly accessible. Inside, the room was a bit disappointing for a 5 star hotel - although a decent size, chair fabric was stained, carpets a bit tired, desk chair very uncomfortable. Aside from the room, just about everything else is extra - continental breakfast is very expensive (25 euros), access to the steam room (15 euros). Our room lock broke and could not be fixed, so we had to be moved to another room that although promised to be quiet proved to be noisy. At a 5 star rating we have high expectations; Hilton has some work to do to regain its rating.

Traveler's tip on saving a few bucks

Berlin’s public transportation system is fabulous - buy the 4 pack of tickets to save a few euros over buying them individually - you need one for each direction you go on each day.

HARRY T from GREECE recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 19-May-09

EXCELLENT CHOICE FOR THE PRICE BUT AS A HOTEL IS PERFECT AS WELL

PERFECT HOTEL OFFERING ALL SERVICES AT A VERY GOOD PRICE. IDEALLY LOCATED AT THE CENTER OF THE CITY NEXT TO ALL POINTS OF INTEREST

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 4.0
Posted: 29-Apr-09

Good choice

Recommended breakfeast. Quiet surrounding.

A traveler from uae recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 7-Apr-09

None

None

A traveler from Santa Barbara, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Mar-09

great Location

taxi from airport on 18 Euros, great central location to everything. breakfast is very expensive, but very nice. room and service great

Traveler's tip on local attractions

ubahn is directly outside the hotel’s door allowing you to go anywhere in the city for just 2.6 Euros great deal. My wife toured the entire city while I worked and had a great time

A traveler from New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 24-Feb-09

Excellent Hotel!

This is a great property, the pool is excellent,I am a Diamond Member so access was complimentary, the exce lounge is excellent, the location is fabulous. Traver Vics and Branderberg Restaurants in the hotel are a bit price but worth it, there are a dozen places outside the hotel within 1 minute walking distance that are way cheaper. Excellent, will visit again....

Karishma J from Amsterdam, Netherlands recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 21-Jan-09

perfect location

This hotel is right in the middle of the centre. All local attractions in walking distance. Altought it was freezing outside we had a wonderfull stay here. U-bahn across the hotel. Good hotel. Only thing, breakfast is really expensive.

Traveler's tip on shopping

Arcaden shoppin centre nearby in walking distance to postdam.

Igor K from St.Petersburg, Russia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 14-Jan-09

good location

Very good location, pretty democratic hotel for 5 stars, nice atmosphere, helpful staff. Metro is 10 meters away.

Traveler's tip on getting the most out of your stay

breakfast is 24 eurs - pretty expansive

Eileen M from Chicago, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 2-Dec-08

Very nice - great location

This is a great hotel for business or pleasure. Located in the heart of the city...a convenient walk or subway ride to all the sites. Great shopping nearby. For personal travel, I personally felt it was too pricey.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 3.0 3.0
Posted: 20-Nov-08

not impressed would be an overstatement

Lack of service from the front door upon arrival, to inaccurate information about meal options from the front desk, to poor quality of food

Chris B from Norwood, MA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Oct-08

Great hotel.

This hotel is great, classic Hilton. Perfect location, clean rooms, awesome pool and gym. Stay here and enjoy Berlin.

Traveler's tip on local attractions

Central to alot of attraction. Great location.

SHERRI B from BURBANK, CALIFORNIA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Jul-08

NOT DISAPPOINTED

I took my grandaughter for her 21 first birthday and I was not embarrassed, I felt as if my gift was first class. I was extremely pleased with the staff, their focus and commitment of service, location, comfort, maid service and metro right outside the hotel! Lots of places to dine, shop, and explore! Would recommend and stay again!

Traveler's tip on getting the most out of your stay

Several places in the area for light breakfast (sweat rolls, coffee and OJ) instead of the Hotel breakfast if not included in your rate. Take the walking tours of the city they give you more information and a personal touch instead of the hop on hop off bus tours.

A traveler from Kansas City, MO recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 29-Jul-08

Highly impressed!

Really enjoyed my stay there.

Mark B from Helsingborg, Sweden recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 4.0
Posted: 13-May-08

Friendly staff who seem genuinely eager to please

This hotel is located in Stadtmitte ("city middle"), and is only a short walk from Checkpoint Charlie, (which divided East and West Berlin for so long), the magnificent Brandenburg Gate, and the breathtaking Holocaust Memorial. The hotel itself is quite a lavish affair (my first experience with four-star), with staff who seem to want to go out of their way to provide the utmost in customer satisfaction. Being a bit of a party animal, I was out until fairly late over my three nights there. It was a welcome pleasure to find bottles of complimentary spring water on the table when I returned from my afternoon walk/dinner. It was as though they knew that I would appreciate the extra hydration (I guess they’d also noticed that I’d raided the mini-bar on my first night). The room was comfortable, especially the bed - very cozy. The only thing that made me drop my overall rating (and "Comfort of room" rating) was that the water pressure from the shower wasn’t brilliant. Everything else was super. Heartily recommended.

Traveler's tip on getting the most out of your stay

If you’re going to be there for 72 hours, be sure to pick up a "Visitor’s Ticket" for public transport. It costs about 25 euros, and gives you unlimited access to all of Berlin’s modes of transport.

A traveler from Fort Collins, CO recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 27-Mar-08

Incredible

Berlin Hilton Hotel was luxury at a motel 6 price. This hotel’s staff, public areas and rooms were immaculate, accommodating, and welcoming. The staff made every effort to make each member of my family feel like royalty. The public areas (dining areas, pool, & exercise room) were large, beautiful, and gorgeous. Our suite was amazing! We looked out onto Gendarmenmarkt. The U-Bahn stop was out the front door and we were centrally located. We will now only stay at a Hilton Hotel no matter where we go!

Traveler's tip on getting the most out of your stay

Staying at the Hilton Hotel in Berlin is centrally located. The public transportation is within feet of the front door. By staying at this hotel, you can also skip the public transportation and easily walk to any one of the notable sites, shopping areas, and events (all within a mile (Brandenburg Tor, Berlin Wall, Checkpoint Charlie, Reichstag, TV Tower, Topography of Terror, Jewish Museum, and Unter den Linden). Just take the U-Bahn for the nightlife area (KoDamm).

Jesse T from Washington, DC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 26-Feb-08

Great Hotel, Great Location

This Hotel is located right in the center of all attractions. While not in a particularly flashy neighborhood itself, it is very easy to go to any of the top attractions from this hotel, and the U-bahn is directly across the street, along with the National Symphony Hall. Food is varied and quite delicious. The staff is friendly and Engish is spoken very well. A great hotel.

Traveler's tip on local attractions

Don’t be put off by all the construction around the city. Berlin seems to be a city in flux; construction is just part of the city’s ambience. The city becomes magical at night.

A traveler from miami recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 12-Oct-07

Great location, spa and other immenities

Great location, spa and other immenities. The rooms were very comfortable, spa and pool area were extremely relaxing. Nice choice of restaurants, close to some key sight seeing areas. Right next to the metro as well.

A traveler from Warsaw, Poland recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 3-Jul-07

Smoke gets in your eyes in 5 star Berlin

Wonderful hotel in the center of Berlin - excellent location! But the cigarette smoke everywhere in the hotel lobby area was terrible, certainly not a place for anti-smokers or asthmatics.

Bruce C from New York, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 30-May-07

A well-positioned and comfortable hotel

The Berlin Hilton, in my experience, was a comfortable and well-sited hotel, exceedingly close to public transport (the U-Bahn was directly out the front door), and within walking distance of much of interest in Berlin Mitte. The rooms, though not overly large, were of a comfortable size, with a good deal of storage space for clothes, good mirrors, and well-lit bathrooms. I found the bed in my room quite comfortable, though I might have wished for stronger air-conditioning (it was quite warm during my recent stay in Berlin). The hotel is large, and rooms are built around two interior courts, which can make for a long stroll from the elevators, depending on the location of one’s room. Housekeeping was quite good - unobtrusive, though I was out of the room a good part of the day, and the front desk staff and concierge staff were both helpful. I ate at two of the hotel restaurants, Mark Brandenburg, and Ristorante Fellini, and found both to be surprisingly good for hotel restaurants, with excellent service.

Traveler's tip on saving a few bucks

For breakfast, go to Mohring’s Cafe, on Charlottenstrasse - a much better value than the Hilton. For public transport, if one is going to be out touring, get a Tageskarte for the U- and S-Bahns - a good value over individual trip cards.

A traveler from Dublin, Ireland recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 3.0
Posted: 15-May-07

Beautiful City

The hotel was excellent. It was perfectly located in the historical surroundings of Berlins Mohrenstrabe.

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