(Rates from $79.21)
Hyatt Regency Jacksonville
Riverfront hotel; close to shops, entertainment, and stadium
Jacksonville Landing
This riverfront hotel in the city’s downtown business district is next to Jacksonville Landing shopping, dining, and entertainment complex, and less than 2 miles from Alltel Stadium.
See this hotel on a mapRooftop pool, spa
A rooftop splash pool, spa, and fitness center overlook the St John’s River; other amenities include a sauna, gift shop, restaurants, lounge, sports bar, and complimentary wireless Internet access.
More hotel informationContemporary comfort
All guestrooms offer Hyatt’s signature Grand Bed; high-speed Internet access (surcharge); cable TV with premium channels, pay movies, and video games; new furnishings; and multi-line phones.
More room informationTraveler Opinions: Hotel review summary of Hyatt Regency Jacksonville, Jacksonville Hotel
| Overall satisfaction | 86% of travelers (53 of 61) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.4 | 4.6 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hyatt Regency Jacksonville in Jacksonville
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
Great Location
The most inconvenient thing are the stairs from the parking garage to the Main Lobby...difficult if you have luggage. Overall, its what I’ve come to expect from the Hyatt, nice, clean and comfortable
Comment from the hotel's management
Posted: 30-Sep-09Although we were pleased to hear that you enjoyed the clean and comfortable surroundings at the Hyatt Regency Jacksonville, we do apologize that you found our stairs inconvenient. Thank you for taking the time to leave a review and we look forward to your next stay with us!
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 5.0 |
Great location.
We were there for the 4th of July @ the Jax Landing. At check-in, we waited in the longest line I have ever seen @ a hotel. Requested a Riverview Room, but couldn’t get one; they were overbooked & some people were being moved to other hotels. Hotel is beautiful. Friendly & professional staff. Didn’t get much sleep because of plumbers banging on the pipes from 1 a.m. to 4 a.m. Someone had flushed a t-shirt & the plumbing was clogged on 5 floors. They comped our parking fee for the inconvenience.
Traveler's tip on recreational activities
Perfect location for activities in & around the Jacksonville Landing.
Comment from the hotel's management
Posted: 21-Jul-09Thank you for your feedback and taking the time to post your comments.We apologize for the inconvenience with the line during check in and also with the noise that you encountered. We were pleased that you found our staff friendly and professional. We sincerely hope that you will visit us in the future.
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 1.0 | 2.0 | 4.0 | 4.0 |
Not impressed
1) For the amount they charge the service was poor. the concierge provided incorrect information and seemed to push cab service (would not recommend!). Visiting the visitors center I aquired a wealth of information regarding Jacksonville and affordable transportation to various attractions. Public transportation to Jax Beach $1 in comparasion to $80 cab ride to JAX beach! 2) Requested towels and an hour later had to call again for service.
Traveler's tip on saving a few bucks
Not much to do downtown Jacksonville but for a $1 bus ride you can visit Jax beach which is a clean beach until 5:00pm (open to dogs). Friday nights (9:00pm) they have outdoor movie nights next to the beach for free.
Promotions
Advance Purchase
Book a stay in an “Advance Purchase” rate category and receive 15 percent off the room rate. Reservation must be booked at least 21 days in advance.
Must book an “Advance Purchase” rate category to qualify. Offer valid at Hyatt Regency Jacksonville. Not combinable with other promotions.
All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Package includes: 15% off the room rate. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Limited Time Offer
Book a stay in a room in the Limited Time Offer rate category and receive a discount on the room rate of up to 20% or more.
Limited Time Offer valid at participating Hyatt hotels and resorts. Offer not valid at Hyatt Place or Hyatt Summerfield Suites. Full non-refundable prepayment required at time of booking. Save up to 20% or more off the Hyatt Daily Rate for standard accommodations. Rates and participation may vary by property and date of arrival. All hotel reservations are subject to availability and must be made in advance. Offer excludes service charges, taxes and other incidental expenses. Additional guests may be subject to additional hotel charges. Additional charges apply to room type upgrades. Offer not valid with groups/conventions; not combinable with other promotions. Blackout periods and other restrictions may apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Tailgate Package
Book a stay in a “Tailgate Package” rate category September 14, 2009 – January 3, 2010 for travel September 14, 2009 – January 3, 2010 and receive the following:
All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates are October 30 – October 31, 2009 and December 31, 2009 – January 1, 2010. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply.