(Rates from $112.50)
Viva Wyndham Maya All Inclusive
Playa del Carmen beachfront resort with spa
On the Caribbean Sea
The Viva Wyndham Maya is situated on a white-sand beach facing the bright, blue sea, within the exclusive Playacar community, home to a championship, 18-hole, Robert Von Haage-designed golf course.
See this hotel on a mapAll-Inclusive resort
Included in the room rate at Viva Wyndham Maya are dining at Mediterranean, Mexican, and Italian restaurants, personal trainers in the fitness center, group tennis and sailing lessons, and a kids club.
More hotel informationTropical views
Colonial-inspired guestrooms at this Playacar resort on the Riviera Maya have private patios or balconies that overlook lush tropical gardens, and include satellite TVs, and direct-dial phones.
More room informationTraveler Opinions: Hotel review summary of Viva Wyndham Maya All Inclusive, Playa Del Carmen Hotel
| Overall satisfaction | 84% of travelers (71 of 84) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 3.9 | 4.2 | 3.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Viva Wyndham Maya All Inclusive in Playa Del Carmen
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 1.0 | 1.0 |
not so great
- rude service - dirty and moldy walls in room and bathroom - yellow, ratty towels - very uncomfortable bed - buffet dinner was always disgusting; if you didnt make a reservation far enough in advance for dinner you couldnt eat at restaurant; ate at restaurant 1 out of 4 nights (which was good!) but ate out 2 nights so we didnt have to eat the dog food they served in the buffet - didnt make good mixed drinks -hot tub didnt work - one of the restaurants closed the whole time - If you get a great deal, this may not be so bad. Just eat out for dinner and dont expect to like your room.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 4.0 | 4.0 |
Great price for the Hotel
My friend and I stayed here at Maya Wyndham in October and found the hotel to be perfect. The hotel itself is well maintained and clean and the drinks include top shelf liquor as well as the local brands. The entertainment was good, the hotel has a large European group of visitors and hence the staffs give information in at least 5 languages, which can get annoying and difficult to follow what is going on. The sister property The Azteca which is apparently a higher rated hotel than the Maya is not as nice as the Maya and I found this view to be shared by many of the guests who ate at the Azteca restaurants. There is a great little group of boutique style shops across the street which is quaint and stylish along with a Starbucks. The downside to this hotel is that the hotel is very much open plan to the air and hence many of the public areas are not air conditioned, this includes the main buffet restaurant. This could prove to be uncomfortable on some day’s and I imagine in the summer would make it unpleasant. In winter Im sure its not a problem and the alacarte restaurants are air-conditioned except for the beach one which is open plan (but is cool as its close to the sea). Overall a great hotel and great price, I will be returning and the Expedia rep was great and helpful, oh and make sure to say you don’t want the free hotel gift when they call your room as they are trying to get you a day out looking at time shares!
The other reviews complained about not being able to get bookings in the ala carte restaurants, we did not find that to be the problem and that seems to be a problem found in high season and not low season. It seems to be that you just need to book early on your first day to get the times you want for your reservations!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
great bang for your buck
This hotel offers something for everyone. Tons of activities and amazing shows at night. The restuarants were great. The staff was friendly and always helpful. I would recommend it to both families, couples and any size group looking for a fun getaway
Promotions

Honeymoon Promotion
Honeymooning couples who book a minimum three-night stay will receive the following at check-in:
Copy of marriage certificate is required at check-in.
