Hotel Reviews of Hilton Madison Monona Terrace, Madison hotels, WI, United States of America Skip navigation
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Hilton Madison Monona Terrace

In Madison near Wisconsin Historical Museum

Traveler ratings summary of Hilton Madison Monona Terrace, Madison Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 90% of travelers (19 of 21) recommend this hotel
4.3
Hotel service Hotel condition Room cleanliness Room comfort
4.2 4.6 4.8 4.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 21 most recent reviews are shown.

A traveler from Minneapolis recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 23-Sep-09

Best Hotel in Downtown Madison

Hotel staff ran an efficient operation on a very busy weekend with a Badger home game and Ironman Wisconsin using the hotel as its Host Hotel. The property is well located, the newest hotel in town, and run professionally like most business hotels in major cities.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 23-Jun-09

Comfortable and central

The Hilton Monona Terrace is a standard, clean, comfortable business hotel. Try and request a lake view room if you can - great views south over Lake Monona. The best thing about this hotel is location, though. You can walk to State Street in only a few minutes and there are a number of great restaurants even closer.

Traveler's tip on dining

Marigold Kitchen, just a couple blocks away, has fantastic and reasonably-priced breakfasts. Don’t fall for the hotel buffet!

A traveler from Green Bay, Wi recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Mar-09

I would use this hotel again..

Overall this hotel was very good. I really didn’t stay there that long to judge.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 30-Sep-08

very nice hotel and great location to convention center

The hotel is fantastic. Great location along the lake and adjacent to the convention center.

Peter B from Gaithersburg, MD does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 4.0 4.0 3.0
Posted: 15-Jul-08

Poor security - even worse response

During our stay, an intruder attempted to enter our room at 3 or 4 in the morning, not using a plastic passcard, but with a physical key. That is the key that hotel staff use when there is a power outage or some other abnormal event. He would have been successful, but we had flipped on the extra door chain. The hotel had no record of an attempted room entry and could think of no reason why hotel staff should need to enter our room in the middle of the night. Even more importantly, they were not particularly concerned that it happened and didn’t have any way to find out who was using the key. "It could have been a drunk guest" was the depth of their commentary. It’s unlikely that a "drunk guest" would have this key. Hilton staff should do much better than this.

A traveler from Northweat Indiana recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 1.0 5.0 5.0 5.0
Posted: 30-Apr-08

Will stay again!

I would reccomend this hotel. I would suggest that you call ahead and make sure that they have your reservation in their system. We have stayed here numerous times and we have had problems with check in and so have other people in line. The view is outstanding and so is the location!!

Karen S from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 12-Apr-08

Affordable luxury in Madison

We were pleasantly surprised with the quality of the Hilton Monona Terrace. The room was clean, the bed (with down pillows) was very comfortable. The food at the restaurant was surprisingly good. It is also very conveniently located. If we’re ever in Madison again, this is where we’ll stay.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 3.0 4.0 2.0
Posted: 9-Apr-08

No hot water

With jetlag, travel exhaustrion, a 5:30AM meeting, waking up to a shower without hot water was a rude awakening indeed. I’ve stayed at nicer hotels in the area for more reasonable prices....and they have hot water in the morning!

A traveler from Milwaukee, WI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 5.0 4.0
Posted: 8-Jan-08

Overall a great hotel

This is a very beautiful hotel with a super friendly staff and a great location. The beds are very comfortable and the views can not be beat. The drink prices in the bar were a little steep however-and the thermostat in the room wasn’t working quite well, but other than that, no complaints!

Traveler's tip on local attractions

Very close to restaurants/bars.

A traveler from Berkeley, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 4.0
Posted: 18-Dec-07

Only Quibble

Hotels generally keep the heat too high in the winter and too low in the summer. Chilly outside though it may have been in winter, it should have been cooler at sleep time.

Billie C from Greensboro, NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 5.0 5.0
Posted: 11-Dec-07

Perfect for the Business Woman

The hotel was clean and a scale above for the price with designer shampoos & soaps. The room service food was good, although breakfast was a little slow. It was cold and snowy while I was there and the hotel shuttle took me to my business appointment vs. waiting on a cab. Very friendly staff. I will definitely recommend this hotel and stay there again!

A traveler from Washington, DC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 5.0 3.0
Posted: 7-Nov-07

Need a firmer mattress

The hotel looks nice post-renovations. There is a free shuttle to get to/from State Street and with a bit of planning it is usually available. My only issues, and it is a biggie, was my mattress was way too soft so I didn’t sleep well. Other than that it was clean, comfortable and the breakfast (available until 11:00) was pretty good.

Traveler's tip on local attractions

Don’t miss the great restaurants and cute shops on State Street!

Todd B from Racine,Wi recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 25-Sep-07

WOW what comfort

The bed in this room was the most comfortable bed ever!! we felt like we were kings & queens with the room & service!

A traveler from Oconto Falls, WI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 5-Sep-07

Great Hotel

The hotel was in a wonderful location - close to restaurants, Badger stadium, University, Capital. It was located on Lake Monona and had a great view. Also, the bedding was first class.

A traveler from Morris, MN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 17-Jul-07

Very comfortable

This was a very comfortable hotel with great service. It was nice and quiet even though the weekend was busy and I know it was full or nearly full. The one drawback to this hotel is limited parking on site but public parking was available within a city block so it wasn’t a problem for me. I had a great stay here!

Claire W from Racine, WI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 11-Apr-07

Magnificient Easter brunch.

We had a family reunion over Easter with our college-aged children. The brunch was an extravaganza of shrimp, prime rib, chocolate dipped fruit, Wisconsin cheeses, salads, omelettes, and on and on. It was beautifully displayed among ice sculptures and tropical flowers. The service was top-notch. Our room was elegant and comfortable with a great view over the lake.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 7-Mar-07

Great choice in Madison

Service was great, rooms are clean, and the view is excellent. Lots of great food choices in the area.

A traveler from new york recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 28-Feb-07

best hotel in the town, excellent restaurant

best hotel in town, excellent restaurant.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Jan-07

Great!

Awesome get a corner room with a view of the lake and capital. Watch the phone in the hotel. Expensive to dial out.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Dec-06

Beautiful Lake View

We really enjoyed our stay in the hotel. The window of our room faced the Monona Lake, which was very pretty even in a rainy day.

A traveler from Waukesha, WI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 19-Dec-06

Very impressive Hotel

The service and accomodations were first rate! The proximity to the capital ond nightlife made this ’the place’ to stay. If you are looking for a great meal, the Capital Chophouse within the Hilton was excellent, the food and the service. I highly recommend it.

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