Grand Hyatt San Francisco Union Square, San Francisco hotels, CA, United States of America Skip navigation
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Grand Hyatt San Francisco Union Square

Upscale high-rise on San Francisco’s Union Square

Shopping, cable cars

Rising 36 stories above Union Square, this sleek, contemporary hotel is 1 block from cable cars, 3 blocks from Westfield San Francisco Centre shopping mall, and 4 blocks from the Financial District.

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Views from the top

The Grand Hyatt San Francisco Union Square is home to the Grandviews Restaurant, a top-floor dining room with panoramic views of San Francisco and the bay. Wireless Internet access is available throughout the hotel.

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Hyatt Grand Beds

Guestrooms feature Hyatt Grand Beds, including comfy Sealy Posturepedic mattresses. Floor-to-ceiling windows overlook nearby streets; higher-level rooms provide spectacular skyline views.

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Traveler Opinions: Hotel review summary of Grand Hyatt San Francisco Union Square, San Francisco Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 90% of travelers (169 of 186) recommend this hotel
4.2
Hotel service Hotel condition Room cleanliness Room comfort
4.3 4.3 4.3 4.2
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Grand Hyatt San Francisco Union Square in San Francisco

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Ohio does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 2.0
Posted: 18-Nov-09

Worst hotel experience ever

Arrived to hotel workers’ strike. Unable to get any type of room cleaning. Had to repeatedly beg for clean towels, sheets, and shampoo. We were finally offered a new room during our stay, because we couldn’t get any type of housekeeping in our room. Bathrooms at the conference were dirty. We were repeatedly told how "sorry" everyone was for the inconvience, but I didn’t pay for "I’m sorry." The noise from the strikers went on all day and all night, complete with huge drums that were banged around the clock. The Hyatt did nothing to try to make our stay a little more comfortable or cleaner. I understand that the strike may have been out of their control, but there was no excuse for the lack of services for which we had paid, or some type of compensation.

A traveler from Orange County, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 16-Nov-09

Great San Fran Experience

This is a very nice hotel with excellent staff and you can’t beat the location! I would definitely stay there again.

A traveler from Boston, MA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 3.0
Posted: 10-Nov-09

Great Location

Close to Public transportation, cable cars and in close proximity to amazing shopping!

See all 186 Traveler Opinions: hotel reviews of Grand Hyatt San Francisco Union Square in San Francisco

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Promotions

Limited Time Offer
Book a stay in a room in the Limited Time Offer rate category and receive a discount on the room rate of up to 20% or more.
Limited Time Offer valid at participating Hyatt hotels and resorts. Offer not valid at Hyatt Place or Hyatt Summerfield Suites. Full non-refundable prepayment required at time of booking. Save up to 20% or more off the Hyatt Daily Rate for standard accommodations. Rates and participation may vary by property and date of arrival. All hotel reservations are subject to availability and must be made in advance. Offer excludes service charges, taxes and other incidental expenses. Additional guests may be subject to additional hotel charges. Additional charges apply to room type upgrades. Offer not valid with groups/conventions; not combinable with other promotions. Blackout periods and other restrictions may apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.


San Francisco On Sale
Book a stay for travel January 22 - December 31, 2009 and receive US$25 food and beverage credit per stay.
Blackout dates: October 1-31, 2009. Must book "SFO On Sale" rate plan to receive benefits. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.


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