(Rates from $69.99)
Best Western Newark Airport West
Newark property near the airport
Traveler ratings summary of Best Western Newark Airport West, Newark Hotel
| Overall satisfaction | 72% of travelers (29 of 40) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 3.4 | 3.7 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 2.0 |
okay
Only goodfor a night if heading into nyc or flyting out
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
we stay there at least 2-3 times a year!
we love the friendly staff and the convience to the airport
Traveler's tip
park and ride ability is great, your car is safe and you have a ride taking and picking you up for the airport
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 4.0 |
good hotel for overnight stay close to Newark airport
Good hotel if you have a plane to catch early in the morning at Newark airport otherwise, it is not exactly a friendly neighborhood.
Traveler's tip on shopping
We tried the NJ gardens outlet mall and it was very disappointing
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent for that Price!!!
Many things that i liked, very nice bathtub, microwave, refrigerator. Clean, nice bar and restaurant at the lobby. Excellent shuttle service. I recomend it!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Place Outside the City
Very kind and very helpful getting to and from the city. Shuttle service is convenient but a little costly if you take a lot of trips. Overall breakfast was great and the service was always willing to help. I have stayed many times in the city and I would stay again. A nice getaway from the busy Thanksgiving weekend.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 2.0 | 2.0 |
Sleep and Fly
Mainly booked this hotel for the sleep and fly rate. They allow 10 days parking near Newark for a decent rate. The hotel was acceptable, as well as the shuttle service to the airport. The breakfast was basically a couple of stale donuts. Getting back was aggravating. I had to call 3 times and waited an hour and 15 minutes for the shuttle to pick me up.
Traveler's tip on getting the most out of your stay
I saw the Marriott and Hilton shuttle bus 4 to 5 times during my wait. Stay there. Its worth the extra bit if youre intending to sleep and fly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
the worst
The lobby was filthy. the rooms were worse. we arrived late and starving. waited 40 minutes in the coffee shop and never saw a waiter, so we left without ordering. we used this hotel for the parking and airport shuttle. would have been better off sleeping in our car!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 4.0 |
Nice hotel, but the shuttle service to the train no so much.
The hotel was ok for a quick stay, but we went to NY city by train and they said to call when we come back at Newark Penn Station. So we call and we waited for like 50 minutes for the shuttle. And they charge us for that service, if we wouldve known, We would have taken a taxi or at least, they should have said that it would take 50 minutes to pick us up.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
a good value
We were just staying overnight for an early flight at the airport. We found the people to be friendly and quality of the room to be very good for our purposes. The shuttle to and from the airport was efficient and worry-free. We felt comfortable leaving our car there for the week.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Bes Western Newark
The hotel was actually great. Great people at the desk, decent food for breakfast. Once you learned how to get to it, access was actually very easy and in fact very convenient. The price was exceptional compared to others in the area.
Traveler's tip on saving a few bucks
This hotel is a great deal and a little bit of a secret as access around Newark can be difficult. It was actually easy, and a very significant cost savings.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Good Hotel in Newark
Careful with the location. Good hotel, good service. Has internet wireless connection for free(guests), and has good breakfast, also for free(guests). Has shuttles to the Newark Penn Station, so you can travel to NYC easily.
Traveler's tip on local attractions
NYC. Apple store, Serendipity 3, New York Yankee Stadium ( old one, new one will be ready to end of this year ). Nintendo World, Statue of Liberty, and many more. Good trip.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 4.0 |
Fine if you have your own car.
location is in middle of nowhere, no place in the immediate area to walk and get food or snacks (except the hotel restaurant that can get a little pricey... or a 12.50 per trip shuttle service) People at hotel were very nice and helpful, only rel issue was the fact you couldnt walk anywhere.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 3.0 | 4.0 | 4.0 |
Poor Customer Service
The hotel itself was decent and the breakfast was better than most hotels Ive been in but the customer service was non existent. The staff was unhelpful, condescending, and inattentive. The shuttle service to the airport where the public transportation was, which was suppose to run every half hour, came every hour - IF you were lucky. We would call for service multiple times and told "were on our way" - THREE TIMES were told that and had to wait almost two hours. And it wasnt an isolated incident, either since we used it a number of times. Also, they wouldnt even answer the phone a number of times. By far the worst customer service I have ever had at a hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Not a bad hotel on the cheapee
Not easy to find but not a bad stay and not a bad price. pillows were not very comfortable. next time ill ask for extras. parking was not too good but we lucked out. breakfast was very good. not much of a view, but inside hotel was surprisingly nice
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 2.0 | 1.0 |
Run down
Not safe for women traveling alone.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 1.0 | 3.0 | 3.0 |
Not impressed.
The road leading to the hotel was full of pot holes. Although the hotel is supposed to be non-smoking the original room assigned stunk. After complaining, they assigned another room which was fine. The courtesy vans had not been washed in weeks.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 3.0 | 4.0 |
Offers good value
This hotel gives you good value for your money. The rooms are good size. And they are like any other two star hotel near a major airport. In the room was an iron and ironing board, which came in handy. Service was friendly. The free continental breakfast offered a lot of choices. The only problem with this hotel is that its isolated. No restaurants are nearby. Just a few other hotels are within walking distance. So youre pretty much stuck eating at the hotel restaurant, which serves mostly sandwiches.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Limited Shuttle Service
OK if you look for a cheap hotel before an early flight. However, the 24-hour shuttle service to the airport has limited capacity. We were told that the 4:30 am shuttle was full and had to take the one leaving at 4:00 am. Service was OK otherwise, they even had coffee and pastries at 4 in the morning.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
Inside of Hotel Great, Outside, Not so Great
The location and outside of the hotel is not very good. The parking lot is one big pothole. Not near anything at all. So if you want to be in walking distance, do NOT stay here. Limited parking, very confusing to find the place. Inside, the hotel and rooms are very nice, modern, clean. They are still working on the amnemities, though, no vending machines in working order, or that I can find. The hotel staff are very nice and helpful. There is a hotel shuttle service to Penn Station - Newark. Very easy and convenient for NY travel and sightseeing. Overall - I would recommend this hotel to those who do not need immediate walking distance to amnemities or those who want to stay close to Penn station with the convenience of their shuttle service (small price).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 3.0 |
good breakfast
In the middle of a long, rigorous trip, this hotel was adequate (clean, in good repair, quiet, prompt shuttle) but the breakfast was great!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 3.0 | 4.0 | 4.0 |
EXCELLENT FOR A PARK& FLY HOTEL
The hotel location is a bit scary, but the staff and and park and fly incentive was outstanding. They transported us to our plane in a timely manner. Supplied us with a buffet breakfast before our flight. Picked us up after our flight and shuttled us back to our car in a secure parking lot with security on the premises.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Will try to use again.
Good Hotel for Transient, Very Close to Airport, Limo Transport is very Good.
Traveler's tip on dining
Menu very Basic which was Good
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 3.0 | 2.0 |
Not So Hot
The services of the hotel were great. The desk help, the transportation to and from the hotel were fast and safe. The parking was not so hot. We didnt know where to go, where to park the car and how the whole extended stay was going to work until we had it explained a few different times. However, recovering the car was easy. Our room was very very large but the heating/cooling hardly worked - we roasted most of the night! There was a large pounding sound all night as well that we could not get fixed via the front desk. The hotel looked a bit run down, and had an overall not-so-clean look about it. The little bit of parking they did have was horrible, and full of potholes. Response of the staff was quick and and the transportation to and from the airport was actually really quick.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best Western Newark Airport
The Best Western Newark Airport is a nice hotel and good value for money. Its clean and easy access to the aiport.
Traveler's tip on shopping
Take the shutter to P4 and catch the Jersey Gardens shutter to the Jersey Garden Mall. Well worth the trip.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
Not too bad for a short stay
The hotel itself was nice with a good continental breakfast. However, th street leading to the hotel was not easy to spot off the highway, and the driveway to the limited parking is very narrow (just enough room for one car).
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