(Rates from $169.00)
The Claremont Hotel Club & Spa
Berkeley hotel with views of San Francisco Bay
Traveler ratings summary of The Claremont Hotel Club & Spa, Berkeley Hotel
| Overall satisfaction | 82% of travelers (47 of 57) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.2 | 4.4 | 4.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 3.0 | 1.0 |
Expedia travelers short-changed?
Very expensive, even with Expedia rate. Checked in and even though the hotel appeared to be nearly empty on a weekday, I was given a room facing a rooftop filled with ventilation equipment. A couple feet from the window was a giant metal vent which blocked half the light. The bathroom was worse. The toilet sat right next to a window . The blind was broken and wouldnt lower. The hotel had painted some sort of substance on the bottom 12" of the window. Guests had scraped graffiti into this "paint." Someone sitting on the toilet was nearly entirely exposed to the hotel rooms on the opposite side of the rooftop. At night with the room lit up it was really awful. They also charge a fortune for parking in hotel lot. When I arrived i had to haul my stuff to the hotel entrance in the pouring rain.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Special deal
I booked the room because of the special deal as this hotel is usually well out of my price range. I really enjoyed the service and the facility. Great Gym and pools bars and spa.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Berkeleys Best Hotel
The Claremont is a treasure. It is a world class resort set in the hills of Berkeley. The rooms are large and feature great views of San Francisco and the East Bay. It is a great place to stay when visiting UC Berkeley and the San Francisco area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Luxurious hotel minutes from heart of Berekely action
The hotel is beautiful and the staff cant do enough for you. The health club is wonderful and the classes they offer are taught by very capable and friendly instructors. It was cool and rainy when we were there so we did not get to enjoy the heated outdoor swimming pools, which was unfortunate. In nice weather, this is a resort where you can have a relaxing and enjoyable vacation without leaving the premises.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Claremont = Luxury in Berkeley
Berkeley is a college town and most hotels in the area are cheaper and less stately than the Claremont. If you are staying in Berkeley and want a really nice place to stay (especially if you want people to meet at your hotel for business) I would highly recommend this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 3.0 |
Nice set up...
The rooms were nice, but there was a real noise factor, especially given the almost 1 1/2 inch gap at the bottom the rooms entrance doors. Maid service was loud too. THe spa was outstanding and the staff there excellent. Enjoyed the Tai Chi class, especially.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Luxurious and Relaxing Stay during Christmas
Outstanding resort/fitness facilities included two outdoor heated pools, hot tub, yoga/relaxation rooms, extensive cardio and weight rooms. Hotel service was friendly and helpful. Stayed over Christmas with extended family-- our room at the end of the hall was large, sun-filled and quite elegantly appointed. We had a fantastic experience overall and would highly recommend if staying in the Berkeley area. Be sure to bring a swimsuit and workout clothes!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Great Hotel in Berkeley California
The Clairmont Hotel was a great experience. We enjoyed the hotel for five days this holiday season. The kids found stuff to do and the staff is very helpful. The valets didnt make me feel guilty for not tipping them every time. The food is great and the atmosphere was fine throughout the stay. Our room was in the back of the hotel so we did not have the great bay view but for the price of the room (through Expedia) I am not complaining.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 4.0 | 3.0 |
Dont stay on the first floor
I booked 2 rooms off Expedia. 1 room ended up being great (after being moved). The other very small and on the first floor which smells old and musty. The hotel first put us in a room with a queen bed (we reserved a king) on the first floor. They said to put us close to our family in the other room. They did change it no problem. When I had a chance to look at the other room I booked I was disappointed. It wasnt even close to the description on Expedia.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Berkleys Best Hotel
I felt like I was walking into the 20th century at this Historic hotel! Loved everything about it including the spa and our treatments!
The Botanical Gardens on the UC Berkley campus
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
A welcoming, elegant, and comfortable hotel
The hotel has a beautiful location and view and the decor is very elegant, but warm and comfortable. Its been renovated since the last time we were there and the rooms are modernized but still maintain the character of the place. Staff are friendly and helpful and despite the elegance of the surroundings, its Berkeley and no pressure to dress formally.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Perfection!
While in Berkeley for the Cal/OSU game, we couldnt have found a better place to stay. Staff at the hotel were beyond helpful, the room clean and well appointed, and the location by the university was terrific. Without the deal we got through Expedia, we might not have been able to afford to stay here, and are so glad this worked out!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
Just OK !
Small room, shower water temp impossible to control, noisy air condition unit outside room. Not worth the money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Beautiful, historic hotel
Claremont is a beautifully maintained historic hotel. Most rooms have been updated, but you have to remember that when this hotel was built, modern architectural ideas such as private balconies and large, spacious guest rooms were not the norm. The rooms are small and the "view rooms" are a stretch -- literally: you have to STRETCH to see the view. That said, though, its a beautiful hotel in a beautiful part of Berkeley and we continue to enjoy it year after year.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
Lovely Stay
The perfect spot for rest, relaxation and a little work.
Traveler's tip on dining
The main resaurant was closed for renovation so the back-up one was very crowded. They were very good at fixing our meals to take out though.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
a wonderful experience
If you want the most luxurious hotel around, dont doubt, this is your pick. Food, cleanliness, facilities, everything is superb and worth the price you pay
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Old Luxury Hotel/Resort
This classic hotel/resort met our expectations and then some. Fitness center with pools, classes, and weight rooms (also tennis courts but we didnt use them)was modern, clean, and well staffed and equipped. Staff were consistently helpful (concierge got out a whole box of forgotten and unclaimed cell-phone chargers when I asked for the location of a phone store to buy one; gift shop lady wrapped a foot of Scotch tape around a pen for me to use for gift wrapping presents; front desk did some quick juggling to find us a room with two double beds instead of the single King-sized bed room accidentally assigned.) Felt like we landed in a 1920s novel.
Traveler's tip on dining
Enjoy breakfast in the highly-rated restaurant, Jordans, and enjoy the wonderful view and excellent service for a fraction of the cost at lunch and dinner.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 5.0 | 3.0 |
Nice view but not impressed
Nice view from room window of Berkeley and San Francisco. We were not given the room we had reserved and paid extra for. Upon inquiry we were told that the hotel was full and we could not be accommodated even though we had made the reservation weeks in advance. We were not refunded for the room reserved. The room we were given, as mentioned above, had a great view from the window. It was clean but also noisy. Once last thing - the dining room staff and menu was disappointing. So sad, but there you go. That was the Claremont experience for us.
Traveler's tip on dining
Go down to College Avenue to eat. Some nice restaurants of diffferent varieties there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 3.0 | 3.0 |
Disappointed
Beautiful facility but we were disappointed with the service. Our room had no toiletries when we checked in, the attendant who delivered the crib had body odor and the sniffles, and the bell desk and front desk did not answer the phone the morning we checked out. On a positive note, the valet parking attendants were friendly and attentive.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
Disappointed!
We were quite disappointed with the service in all areas! Also, The charges to use a pool on top of the room rate is rediculous! We were charged extra to bring our grand children to the pool as well.
Traveler's tip on recreational activities
The pool is dominated by club members, and is expensive for hotel guests to use.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Gorgeous hotel
Beautiful renovation for a classic property with big rooms, terrific workout and spa facilities. Will definitely return.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
the fantasy stay at the claremont
this was the nicest, fanciest, cleanest hotel we have every stayed at the pools ( the club) were fabulous people lovely location perfect Expedia allowed us to stay at this fancy hotel that would have been way above our means thanks!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 3.0 | 4.0 | 3.0 |
Not what I espected.
Staff was very good, but hotel just seemed like a little worn. Room overlooked the air conditioning unit. Angry person left a very unhappy note on the desk of our room, which was there when we checked into our room. Made us uncomfortable about safety.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 2.0 | 2.0 |
Read the fine Print
Read the fine print, not all the hotel servces are included in the daily resort fee. The spa is not. There is an additional daily fee for parking of 24. my room was dated and smelled like my grandmothers powder. All the bars close at 10:30. There was not a spot available at the pool since it is also a local club. A big disapointment. Will never stay there again. Park out side and walk in and check out the photos that is the best part. Need a re hab and new manager.
Comment from the hotel's management
Posted: 14-Aug-09Dear Sir, I am sorry to read of your dissatisfaction with The Claremont. It seems were were not up to our usually high standards when you stayed with us. We do list our parking and resort fee prices on the site and we encourage all guests to be aware of them before booking at our hotel. Our staff does work hard to please our guests and we hope you will return on your next trip to Berkeley.
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 4.0 | 5.0 |
Second stay at the Claremont
Love the Claremont. I think a great price for what you get and the location is great. The amenities like access to the pool and health spa, great restaurant, and friendly service make the Claremont my favorite place to stay in the Bay area,
Traveler's tip on shopping
Not a bad walk to all the shops on College and Telegraph, and it if it is not in walking distance, then Berkeley is a very easy place to drive around in.
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