Close to National Palace
This Sintra property is located near National Palace, Quinta de Regaleira, and Moorish Castle. Additional nearby points of interest include Pena Palace.
See this hotel on a mapHotel restaurant
Tivoli Sintra Hotel provides a restaurant, complimentary breakfast, and a bar/lounge. Other amenities include a fitness facility and a business center.
More hotel informationBalconies
Guestrooms have balconies, satellite television, and minibars; bathrooms include bathroom phones, bidets, and hair dryers.
More room informationTraveler Opinions: Hotel review summary of Tivoli Sintra Hotel, Sintra Hotel
| Overall satisfaction | 80% of travelers (4 of 5) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.4 | 3.8 | 4.2 | 3.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Tivoli Sintra Hotel in Sintra
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 4.0 |
Helpful Staff
I left jewelery at the hotel. It was found by staff & the hotel went out of their way to promptly send it back to me at no charge.
Traveler's tip
Arrive early to get free parking in front of the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 3.0 | 3.0 | 3.0 |
EXTREMELY RUDE & UNTRAINED PERSONNEL
GIVEN WORLD HOTEL STANDARDS: 1. Rivoli Sintra is NOT a 4 star hotel 2. The personnel is untrained. i.e. i walked into the hotel and stopped by the reception, which is together with a bar, to take pictures from the window-THE BAR HOST LITERALLY YELLED AT ME BECAUSE I HAD A BOTTLE OF WATER PURCHASED FROM OUTSIDE..!!! 2.THE ROOMS do not have pressing boards or iron, so I asked for it at the reception, BUT the hotel would not lend me one. Therefore,I had to ask THEM to press my dress within 5hrs of my event; the hotel CHARGED ME 22.50 EUROS (US$30) to do the service which they called "urgent". 3. The overall hotel is screaming for a serious renovation.
Traveler's tip
BE AWARE, PRICES ARE NOT SET (AS IT SHOULD BE IN THE ’SO CALLED’ DEVELOPED COUNTRY, PORTUGAL) BUT THEY ARE NOT!!) AS THEY NORMALLY ARE IN DEVELOPED COUNTRIES...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
Convenient hotel with good view
Comfortable rooms with interesting shopping area within 5 mins walk. Not all staff converse well in English but there are usual at least one who can speak well around. Breakfast was nice (especially the mushrooms ...) with a good variety.
Traveler's tip on getting the most out of your stay
Ask for high floor to get good view. I was allocated the first floor - can’t see the nice mountain at the back. Take a taxi there (but it cost me 59 euro with the traffic jam, it usually only cost about 30-40+ euro), it may be difficult to walk up hill with luggage if you reach there by train / subway. However, you may go back to lisbon town by train (only cost a few euro) as it is relatively easy to drag the luggage downhill.