Hilton Mexico City Airport
Mexico City property near the airport
Traveler ratings summary of Hilton Mexico City Airport, Mexico City Hotel
| Overall satisfaction | 77% of travelers (14 of 18) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 3.9 | 4.0 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Write a review of this hotel (You may be required to sign in to verify your stay)
Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 18 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Mexico City airport Hilton
Fantastic as always to have a great hotel right inside Terminal 1 of the Mexico City airport. With an early morning (6:30 a.m.) international flight it is the only way to go. They provided anything a leisure or business traveer could need.
Jam packed market with all prices below your wildest dreams...Lagunilla in Mexico City near "mariachi square" not far from the Zocolo. High end shopping plus a great mall with an anchor store like old Bloomingdale´s N.Y., Go to Polanco and start shopping....Louis Vuitton , Tane, Tiffany, Gucci, ....and more are waiting for you. Foodies will love the gourmet and award winning restaurants such as PUJOL and AQUILA Y SOL:
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Perfect solution
The Hilton at this airport is the perfect solution when travelling internationally and having to make a transfer. Already two of my friends have stayed here on their way to visit us in Mexico. Very friendly and helpful staff. Excellent location in Terminal I.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Easy, quick
If you arrive late in Mexico City, this place is perfect! We got in at midnight and were had a morning flight out. The hotel was worth every cent. Clean and comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Love it!!
excellent!!!! room clean & staff extremely attentive, would recommend hotel to others!!!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 2.0 | 1.0 |
Not going back
Too expensive for the size of the room and quality service to be a Hilton
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
OUTSTANDIG PLACE TO STAY !
Staff was great! Always their to help me.
Traveler's tip
This hotel is locate in the airport and its a right place if you are staying for a night or two before your next stop.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Excellent option for overnight flight connections
Very good service and excellent location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
every thing doing good
nice hotel
Traveler's tip
travel conection
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Good Airport Hotel
This was very convenient as I needed to meet various people as they arrived into Mexico City Airport, and I was able to just take the elevator to do so. The staff was friendly and helpful and the room very comfortable. There are several good eateries close by, if you dont choose to eat at the hotel, which is a good option. In fact, the only draw back was airplane noise until about midnight, and then starting in again in the early morning, but then I was staying at the airport, so it really wasnt unexpected.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 3.0 |
Convenient airport hotel
This is in the main terminal and not in the same terminal where most international flights arrive. Youll need to take a 5 peso bus between terminals -- easy enough except if you are hauling lots of luggage. The hotel had only one mini bar key (for the entire place, it seems) so after the bellman opened the mini bar we had to leave it open...only in Mexico, gotta love it!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice Hotel if you can afford it.
Hotel service was great. It was nice of them to remember me from several months ago. This a was short business trip and did not have much time to look around to recommend places to go.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 2.0 | 1.0 |
This is a HIlton?
It was a nightmare. The AC didnt work. We were all sweating to death... They sent a mechanic who did nothing. Then we moved to another room at 1 a.m. Ugh.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Good in a pinch
Cant beat it for an in-between flight overnight. My problem was that the windows dont open. I hate that. And there were two power failures at the airport, plunging us into darkness. But the bed was extremely comfortable, there was a porter in the morning to take my bags to the Air Train to go to Terminal 2 (international arrivals and departures)and there was a container of delicious pineapple juice in the lobby.
Traveler's tip on saving a few bucks
My prepaid room was less expensive through Expedia.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 2.0 | 1.0 |
Worst hotel in Mexico
In the past few decades I have stayed at over two dozen different hotels in Mexico. This abomination is the worst. The reception desk was manned by two persons, one of whom had no clue how to use her computer. It took forever, and when we finally were given a room, it turned out to be already occupied. Back to reception and start the process over. The final room was small, furnishings were minimal, the safe was non-functioning, the heating did not work (outside air was 38 farenheit) and the minibar was inaccessible because the lock was broken, and they couldnt fix it. They finally replaced the entire minibar, but its contents were minimal. The hotel restaurant looks like the breakfast room in a second rate resort. (We ate dinner downstairs inside the Airport.) At checkout,reception did not have the credit card information I had given only 8 hours earlier. Better to stay at the Camino Real Airport Hotel, even though it takes a few minutes more to reach check-in.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 2.0 | 3.0 |
Convenient, yes, but everything else, no
You can practically roll out of bed to the International check-in counters from your hotel room - talking about convenience! But everything else is left to be desired. My hotel room window opens up to the international arrivals hall and I can hear the din of flight arrival announcements all night long. Unfortunately, my hotel room is below a Mexican cantina restaurant on the lower level. I could smell the rice and beans all night long through the hotel vents.
Traveler's tip for business travelers
great for early morning international flights
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
I will stay there again
Very practical location
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent Service and Best Mexico City Airport Location
Have stayed at this hotel several times. Service is great from all departments in the hotel. All of the staff go over and above to see that their guests are happy. Porter service from the hotel to your airline check-in is awesome - you do not have to carry your bags! Very well managed hotel gets our highest recommendations.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 3.0 |
Cigarette smoke problem
Cant beat waking up in the morning and being right in the airport for early flight. Lots of food and shopping on first floor. In a non smoking room but cigarette smoke came in most of night from under door adjacent room.
Write a review of this hotel (You may be required to sign in to verify your stay)
Have a question or comment about this page? Let us know.
