Quality Inn West Springfield
West Springfield property with an outdoor pool
West Springfield
Located in West Springfield, this property is close to Springfield City Library.
See this hotel on a mapSwimming pool
Recreational amenities at Quality Inn West Springfield include an outdoor pool and a fitness facility. Other amenities include a restaurant, complimentary breakfast, and a business center.
More hotel informationPremium channels
Guestrooms have cable television, free local calls, and cable/satellite TV; rooms also include coffee/tea makers, hair dryers, and showers only.
More room informationTraveler Opinions: Hotel review summary of Quality Inn West Springfield, West Springfield Hotel
| Overall satisfaction | 68% of travelers (11 of 16) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.4 | 3.4 | 3.7 | 3.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Quality Inn West Springfield in West Springfield
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 3.0 | 3.0 |
Felt Like an Apartment
Felt like an apartment. Adults and children in their pajamas in the breakfast area and adults and children making them at home in the reception area. Would have been nice knowing about this prior to reserving a room.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 4.0 |
review
good room. walls a little thin - heard baby and fighting next room BAD - I signed for $50 for microwave and refrigerator, and was billed $89.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Inexpensive, Clean & Comfortable
Great location for us going to an event at the Exposition. We were looking for a clean, comfortable place near this location. Didn’t want to spend a lot, didn’t need a luxury hotel. Will definitely go back. some areas of hotel could stand to be refurbished, but were still clean. Staff was friendly and courteous. Plenty of dining options nearby as well as movie theaters.