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Sheraton Manhattan at Times Square

New York hotel amid Broadway theaters

Block from Broadway

This New York hotel is located 1 block east of the major concentration of Broadway theaters, 2 blocks from Rockefeller Center, and 3 blocks from the Museum of Modern Art.

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High-speed and Wi-Fi

The hotel's newest feature, the Link @ Sheraton in the lobby, offers guests complimentary use of a plasma TV, workstations with high-speed and wireless Internet access, and printing services.

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"Sweet" bedding

The 665 guestrooms at this New York hotel offer new carpets, new wall coverings, and new Sheraton Sweet Sleeper Beds. Amenities include ergonomic chairs, high-speed Internet access, and in-room safes.

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Traveler Opinions: Hotel review summary of Sheraton Manhattan at Times Square, New York Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 71% of travelers (118 of 164) recommend this hotel
3.4
Hotel service Hotel condition Room cleanliness Room comfort
3.5 3.3 3.6 3.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Sheraton Manhattan at Times Square in New York

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Illinois does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 1.0 1.0 1.0 3.0
Posted: 17-Nov-09

Don’t stay here...No heat!

We stayed here in November. The temperature high for the days we were there was about 40 degrees. They did not have the heat on, not did they turn it on after numerous calls to the front desk. They looked at me like I was from another planet when I asked why the heat wasn’t on. It was so cold I couldn’t sleep. The bathroom was very dirty. Hairdryer had brown gunk all over the nozzle, coffee stains on the vanity, and a dirty floor. Please go somewhere else like the Millinium or the Marriott.

A traveler from Houston, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 17-Nov-09

Close to the action

We wanted to stay close to Times Square so the location was perfect. It’s also close to the subway (then again what isn’t near Times Square), but it was very convenient getting to the broadway theatres. The staff at the front desk and the bell captains were very helpful. Good for tourists, but next time we’re going to stay further out when we explore outer New York.

A traveler from Mexico City does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 2.0
Posted: 15-Nov-09

NOT A RECOMMENDATION

Since we arrived the hotel was a mess. The room was not even made up and someone stayed there event he amenities were used. We had to make up the room.The cleaness was disgusting, the toillets has funguses and so the bathroom curtains. I was truely disappointed from sheraton resorts I wont recommend this hotel!

See all 164 Traveler Opinions: hotel reviews of Sheraton Manhattan at Times Square in New York

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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