(Rates from $84.29)
Wild Palms Hotel, a Joie de Vivre Boutique Hotel
Stylish Sunnyvale hotel in the Silicon Valley
Traveler ratings summary of Wild Palms Hotel, a Joie de Vivre Boutique Hotel, Sunnyvale Hotel
| Overall satisfaction | 92% of travelers (105 of 114) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.2 | 4.5 | 4.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Will be back.
Love the atmosphere. Continental breakfast was great.
Central location to lots of sight seeing places.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
I would stay there again if I am in that area.
Our TV didnt work and the very friendly maintenance man had absolutely no idea how to fix it. The phone in our room only worked on loudspeaker... Very nice personnel and great breakfast! We spent a nice quiet night in a comfortable bed at this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 5.0 | 5.0 |
Good for business travelers
The Wild Palms is at the corner of two busy streets, not a real pretty place but, for the business traveler its OK. Not really a place for a vacation.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Cant wait to go back
Hotel was in a great area for our leisure trip visiting our daughter.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Quiet relaxation in busy san jose- loved it
this hotel was great, not only did they check us in early, but within 10 minutes of arrival the front desk called to make sure we had everything we needed. the whole hotel is adorable. Its like a little mexican paradise with waterfalls,flowers,cabanas and bungalows all over the place. The corridors smell like relaxing lavender and there is candles lit in the evenings. Laying by the pool was completely relaxing,with birds churping and sounds from the tranquil waterfall. Anytime we ran out of anything the hotel staff replenished it within minutes. The continetal breakfast was full and if something ran out, it was replaced immediately. Great, great, place for my family to destress and relax after a recent family illness. I left refreshed,spirit restored... I felt like id traveled to paradise with extra money in my pocket! Great price for a secret hideaway in San Jose :)
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
Goooood hotel
Its reasonable but clean. The front desk clark is kindful. The hotel locate on a big street and looks busy. But we could forget the busy once we were at inside pool with tropical tree.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
Poorly maintained, deceiving
The pictures of this hotel are deceiving. Its nowhere a nice as it looks. It is poorly maintained (unclean grounds, two lamps in our room didnt work, etc.) The walls are paper thin and I could hear every word said by the guy in the next room. Plus, its not in the nicest area. Even for the price, its not worth it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 5.0 | 1.0 |
stuffy room!
We didnt turn on the AC at night but it was really stuffy in the room!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 4.0 | 4.0 |
Rude staff, overpriced noisy hotel.
We stayed in this hotel twice within one week. The first two days were very nice, most of the staff we had to deal with was helpful and pleasant, our room was at the back of the hotel so it was quiet and I could sleep with window open. Even though at the end of our stay WiFi in the building we stayed in stopped working the way staff handled situation made problem bearable (we need internet access constantly while travel on business). We were so happy with our stay that returned to the motel in four days. I was very sorry we did. Every staff member we encountered during our second stay was dismissive and had no desire to deal with customers. It felt like they did not really need any more customers. The room we were assigned to (we asked for a quiet room) faced busy intersection (forget open windows and better draw the curtain), the quality of the room furnishing and appliances were inferior. The internet connection in our old building was not repaired yet (it is OK, things happen) but instead of admitting that they are still working on it lady at the front desk attempted to suggest that it is the way WiFis usually are: they do not work in multiple buildings. Both times the breakfast in the morning was very unsatisfactory; they constantly run out of food in the middle of the breakfast, the selection was very poor and quality inferior. The quality of service at this hotel does not reflect price range or market niche they attempt to belong to.
Traveler's tip on getting the most out of your stay
we moved our business somewhere else after our second stay and we are not going back. there are plenty of comfortable and welcoming hotels at this price range in the area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 5.0 | 5.0 | 3.0 |
fine but not impressed
Its a nice place to stay but they should improve in certain areas. For example while sitting and having breakfast items were being removed for example the coffee. The Hot tub was not clean of course I asked to have it clean and that was done but I think that is one area that should always be checked especially if it is being used. Also the bed was not that comfortable in fact I woke up with a back ache. Finally some of the staff at the desk were quite rude especially when I complained about the breakfast.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Short stay in summer
Hotel was nice and clean, the room was very comfortable and really quiet. The location was close to all the activities we wanted to do
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 5.0 |
A Nice Retreat...
Pleasantly surprised upon my arrival at the Wild Palms Hotel! Fun decor and a clean, comfortable room. The vibe of the hotel made it nice to be in a mundane lifeless Sunnyvale.
Traveler's tip on recreational activities
Check out the Mountain Winery for excellent music, incredible views and a lovely drive.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Not bad
It was a very nice hotel for the Money we spent.. Only small issue was the tropical music playing too early in the A.M.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
Time for a face lift!
Ive stayed at the WP several times and enjoyed the quirky atmosphere. This last time was not a good experience. My room reeked of cigarette smoke, wallpaper was peeling and carpet was stained. Time for a face lift, but dont lose the atmosphere!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 2.0 |
okay hotel
This hotel is okay if its in the area you are looking to stay. The breakfast isnt that good (cereal, hardboiled eggs, muffins, toast) and its super crowded, I took my breakfast back to my room. Our restroom in our room was neat looking with the cool sink but super tiny. They are remodeling so perhaps in the furture this place will be better.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
nice quiet place to stay
This was a very nice and quiet place to stay in the middle of sunnyvale- Santa clara area. though the ice machine is a good walk away if you are in the back section of the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Will stay again
Difficult to find but worth the search, use GPS
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Will return...
We really enjoyed the location and comfort of this hotel...The staff was very friendly. The morning breakfast was an added bonus. I also thought the beds were very comfortable. The only issue is one for light sleepers, sometimes the outside noise is noticable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Nice
A nice Surprise, Clean, Affordable, Easy Access. Attractive Layout.... Just Get a Lounge!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Only thing lacking was more sunshine and warmer weather.
We will be back.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Pleasantly surprised
This was a very nice hotel. I liked the open air lobby. The room was somewhat small but very compfortable and the bed and bedding was very nice.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Very content
Everything I would expect from a 3 star hotel. Comfortable and clean.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
We were pleasantly surprised!
The Wild Palms was such a nice surprise to us. We have stayed at 5 star hotels that were not as clean and friendly as the Wild Palms. It was quite, clean and the staff was helpful in every manner. It is a hidden oasis! We have family in San Jose and have struggled to find affordable hotels that are nice/clean. Our search is over, we have found our home away from home. Give it a try, you wont be disappointed
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 5.0 |
Nice hotel
Nice hotel for business trips to Silicon Valley. The rooms are clean and very comfortable (plus free wireless internet). The staff is friendly and accommodating. Excellent value for money. The only thing that needs major improvement is breakfast (no hot food: eggs etc.)
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
2.5 week stay, quite a good value.
I chose the Wild Palms hotel for a three week business/personal trip to the Bay Area. It turned out to be a superb value. The location is a bit off the beaten track but convenient to most everything south of San Francisco. The staff was attentive, the room clean and comfortable, and the price quite good. When I first checked in, there was a problem with the AC unit and another with a faucet dripping. I left a note and both were fixed when I returned. Id definitely stay here again.
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