(Rates from $44.99)
Extended Stay America Louisville - Hurstbourne
Louisville property with a seasonal outdoor pool
Traveler ratings summary of Extended Stay America Louisville - Hurstbourne, Louisville Hotel
| Overall satisfaction | 71% of travelers (5 of 7) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.4 | 3.3 | 3.3 | 3.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 7 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 4.0 | 4.0 |
Good for the money
Kicthen light was out told hotel it was still not fixed when we left 3 days later
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Jackson Classic
The staff was friendly, the room was clean and fairly priced through expedia. I will definitely be back next year.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 4.0 |
very clean, courteous staff....
The hotel was a very clean, well maintained facility with experienced faculty. Could use extra blankets and pillows in the rooms.
Traveler's tip on getting the most out of your stay
need a good place to stay with friendly people and good enviroment this is the place..
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 1.0 | 2.0 |
Disappointed
I got in late and the front desk closed at 11PM on a Saturday? Smoking room really smelled like smoke
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Absolutely Horrible!!!
This was the worst hotel I have ever stayed at. The rooms were nasty and not even clean when we got there to check-in. Our lamp shade was about 6 different colors. There was stuff all over the walls. The tv only had 10 channels and the remote didnt work. Im not even going to talk about how nasty the bathroom was! The a/c didnt work properly. The people running the hotel were more concerned that his buddy come over and have pizza with them than actually getting customers what they needed. Only 4 people are allowed in the pool at once. So my family and I waited all day for another family to get out. When they finally did we made our way down to the pool only to find that it had been closed. They closed the pool 2 hours early to put chemicals in it, instead of waiting until 9 until the pool was supposed to close. This hotel is a complete waste of money. I wouldnt stay there again if they offered me free nights. Do not stay at this hotel, you will be sorry!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Better than expected
Room was great with everything I needed. Would gladly use them again.
Traveler's tip on local attractions
Very close to airport and Kentucky Kingdom.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 3.0 | 5.0 |
Enjoyed the Stay
I enjoyed my stay at this Hotel and found the Hotel personnel very capable and a pleasure to deal with. Cleanliness of the room was very good. The only recommendation I have is that the room rug be shampoo cleaned. It has some notable spots and I refrained from walking on the rug barefoot because I felt it was generally in need of a deeper cleaning than just being vaccumed.
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