Hotel Reviews of Crestwood Suites - Austin, Austin hotels, TX, United States of America Skip navigation
Welcome - Already a member? Sign in

Crestwood Suites - Austin

Austin self-catering property with a fitness facility

Traveler ratings summary of Crestwood Suites - Austin, Austin Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 72% of travelers (34 of 47) recommend this hotel
3.5
Hotel service Hotel condition Room cleanliness Room comfort
3.5 3.4 3.4 3.3
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Mexico City recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 14-Oct-09

Excelent

I was there just a day and I like it so much... The only thing is when you walk it smells like eggs or something like that...

A traveler from Houston does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 2.0 1.0 1.0 1.0
Posted: 16-Sep-09

Not a good place to stay

Rented 3 rooms for family members. All smelled like mildew/old. Does not have a swimming pool. Rooms are very small - kitchenettes take up to much space. Restrooms were dirty - curtains had mildew.

A traveler from Houston, Texas recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 3.0 4.0 4.0
Posted: 1-Sep-09

Almost OK

This hotel was OK for short term stay but not for the long haul. There were no chairs in the room when I arrived. ( They did bring 1 solid and 1 not so stable chair upon request) There were only 2 place settings in a room requested for 4. Had to request more towels. On the bright side, the room was clean and pleasantly decorated. The staff was friendly and very accomodating. Overall, it was a good value for the price.

Traveler's tip on local attractions

Went to Cedar Park for Bertram Flyer train ride. The hotel was very near to this attraction and was also near to many great restuarants. (A real bonus)

KOBY S from HOUSTON TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 18-Aug-09

GREAT HOTEL 2STAY 4THE PRICE & COMFORT

I stayed in this hotel since 2003 when it was Microtel, and still going back many times since the change of ownership. This hotel still looks nice, clean, quiet and the rooms are great.

A traveler from St Louis, MO does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 2.0 1.0 1.0
Posted: 25-Jun-09

Dirty, smelly hotel

The hotel was difficult to find as it is hidden from the road. When I got there, I was disappointed to find that the hotel was dirty. The elevator didn’t work. The gym was pathetically small - smaller than a bedroom and only has 1 machine. My room was terribly smelly.

D F from Ft.Worth, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 4.0 4.0
Posted: 23-Jun-09

Great way to go!

We were there during the ROT Rally in May. Hotels were fairly booked up and we got a late start. I was pleasantly surprised when we got to the hotel. It was clean, the staff was friendly and we had a full kitchen as well as a nice room. The price, compared to what our friends paid for the same, or less, was pretty good, too. Easy in and out of town, lots to do close by and plenty of places to eat within min.

THere is a Main Event just up the service road from the hotel.

Paul L from Mesquite, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 4.0
Posted: 2-May-09

Great for the price

This was great for the price. I was surprised at the kitchenette in there with pans and dishes even. Would definitely stay there long-term.

A traveler from chicago recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 29-Apr-09

Nice place to stay

I was happy with the room and the desk person was pleasant , I would stay again.

Christine W from DeKalb, IL does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 2.0 2.0
Posted: 21-Mar-09

Location is good

This is not a hotel I would recommend if you are looking forward to lounging around, and we were disappointed when we requested housekeeping one day and it was refused becase we weren’t staying for a week +. However, it was very affordable and in a good departure point for many day trips. It is a surprisingly quick drive to the airport, attractions in downtown Austin, and UT... we even took a day trip to San Antonio!

Traveler's tip

It is a challenge to find at first- when you get off on the exit, keep going straight- it is hard to tell, but you are actualy on Research Blvd. Just a bit more down the way is an Alamo Drafthouse, which is always a lot of fun!

Stacey E from Tampa, FL does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 2.0
Posted: 17-Mar-09

Think Twice!

Looks fine on the outside, but it’s really pretty gross. We were there for 3 long days. We stayed on the 3rd floor and the hallway reaked of smoke terribly. The couch in our room looked like it came straight out of a dumpster! It had so many nasty "mystery" stains on it that we had to pull the bedspread of the bed to cover it up! We couldn’t stand to look at it. YUCK. The kitched was very dirty , there was no way I was eating there.. I would never stay there again. My advise to others....MOVE ON!

Ponce G from Omaha recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 5.0 5.0
Posted: 7-Mar-09

Pleasant Surprise

Greeat Location. Only stayed one night but seemed to be set up very nicely for an extended stay. I will be back

Traveler's tip on getting the most out of your stay

Located in a nice part of town. Surrounded by any activity you might require

A traveler from Waco, TX does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 3.0
Posted: 25-Feb-09

Simply Ok

If you just need a place to crash for the night...stay here. But if you are looking for a place to feel comfortable and enjoy...I’d look elsewhere.

A traveler from Fairfax VA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 3.0
Posted: 5-Jan-09

clean and good maintenance

It’s difficult to get enterance. Others are good for staying with good(low) price.

A traveler from Sussex, wi recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 16-Dec-08

Great cheap hotel, room didn’t seem cheap at all

Hotel was very nice,a little tricky to find being my first time in texas. Definately go back there though

A traveler from Prairieville, LA. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 3.0 4.0
Posted: 2-Dec-08

Good deal.

This place was as advertised, nothing really fancy, but all I needed. Good location and really nice people.

Amy K from Galveston recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 12-Nov-08

Second time stay

I like the hotel. They are nice and let me check in early. For the price, you can’t ask for better. They are really cool about letting pets (my dog) stay. Plus its in a quiet area, north of Austin. So I felt pretty safe! Definitely stay again!

Traveler's tip

Krispy Kreme donuts near by! Shopping on Tx. Capital Hwy.

A traveler from SAN ANTONIO, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 3.0
Posted: 25-Aug-08

WOULD DEFINITELY RECOMMEND

VERY NICE FOR THE PRICE.... ONLY THING IS WE ARE USED TO OUR TOP OF THE LINE TEMPERPEDIC SO NOTHING WILL FEEL AS GOOD AS OUR OWN BED AND WE ARE USED TO SLEEPING IN A KING AND WE GOT A QUEEN SO NOT COMFORTABLE AT ALL.. ALSO BRING YOUR OWN PILLOWS WE DID AND WE WERE GLAD.. OF COURSE THEY WERE TEMPERPEDIC PILLOW... A LITTLE PIECE OF OUR HEAVEN... ROOM WAS COZY AND USED INTERNET FOR FREE AND ENJOYED SMALL KITCHENTE ... ONLY THING NO VENTS IN SHOWER SO YOU ARE HOT IN THERE AND MIRRORS ARE FOGGY NO VENTILATION.....WE WOULD DEFINETLY GO STAY THERE AGAIN....

Traveler's tip on getting the most out of your stay

VISIT THE GOODWILL SHOP... GREAT BUYS

A traveler from Amarillo, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 2.0
Posted: 17-Jun-08

Better than some

My overall biggest complaint is the fact that a bikers rally was going on during the weekend of our stay and this was the cheapest hotel at double the original cost! You could hear a lot of outside noise and the room was bright and shiny, even with the window coverings drawn which I guess wouldn’t matter if you were staying on business because you would be up with everyone else. The shower put out barely any water, tiny towels, and my husband said the coffee was terrible. The bed was not very comfortable & you might want to bring your own pillow. However, it did have everything you would need if you were staying on business, so I guess you give up some things to get others. It stayed at a decent temperature and the free wi-fi was helpful.

Traveler's tip on local attractions

You are several miles from town, which in Austin is a big deal if you are in a hurry to get somewhere. So, don’t get in a hurry and you will be fine!

A traveler from Houston, Texas does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 4.0 2.0 2.0 2.0
Posted: 10-Jun-08

stale air, slow elevator, hard mattress

Staying in the room I had for an extended period of time would be difficult. The mattress was extremely uncomfortable, the air quality was nauseating, and the elevator unreliable. Staff was very friendly. Once I finally got connected to the wireless network, the speed was very decent.

A traveler from Cleveland, OH recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 2.0 2.0 3.0
Posted: 26-May-08

great price

great deal - very basic lodging with basic kitchen. Could use a good scrubbing

A traveler from East Lansing recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 4.0
Posted: 21-May-08

Not impressing

The bad thing about this hotel is that you feel smell of cigarette in the aisle even if you are in a nonsmoking room. And its address is hard to find since there is not a good sign for hotel.

A traveler from Vermont recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 2-Apr-08

A good visit

Our stay was fine. The staff were helpful in suggesting places to explore outside the city of Austin. Seemed central to a variety of things, eating places, shopping, country side, lakes, caves, parks, and golf. Quiet location.

A traveler from Va Beach, VA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 4.0 3.0
Posted: 1-Apr-08

Good Value

New place in NW part of Austin, handy to Avery Ranch area. Room very clean but A/C unit could be a little more quiet.

Traveler's tip on dining

Try ZTejas on Parmer about 10 minutes NW of hotel on Parmer for SW cuisine.

A traveler from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 3.0 3.0
Posted: 12-Mar-08

Good Value

My room had a kitchenette with stove, full refrig and complete utensils for about half the price of the other long term hotels.

A traveler from Hooks, Texas does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 2.0 3.0
Posted: 11-Mar-08

Unpleasant Odor

The room had a very unpleasant odor which greeted me each time I opened the door. It stunk!

Traveler's tip on recreational activities

Super Drum at UT is great for entertainment.

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:   about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom