Hotel Reviews of Hyatt Place Ontario Mills, Ontario hotels, CA, United States of America Skip navigation
Welcome - Already a member? Sign in

Hyatt Place Ontario Mills

Ontario self-catering property near Ontario Mills Shopping Mall

Traveler ratings summary of Hyatt Place Ontario Mills, Ontario Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 100% of travelers (17 of 17) recommend this hotel
4.7
Hotel service Hotel condition Room cleanliness Room comfort
4.6 4.8 5.0 4.9
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 17 most recent reviews are shown.

Bennie C from Bentonville, AR. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Sep-09

Great Hotel

I arrived early and was allowed to check in 2 hours early. The staff was extremely helpful with any need.

A traveler from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 5.0
Posted: 15-Aug-09

Great hotel, but.....

This is the second time that I have stayed at a Hilton Hotel. The first time was when I was on a business trip in Orange County. I remembered I really enjoyed my stay there which is why I wanted to stay again. Well, I guess I learned that each hotel is different at different times. A group of 20 kids in a summer camp were also staying at this hotel. The hallways were not only a little noisier, but also the elevators were a little slower and more crowded along with the pool. Other than that, I enjoyed my stay!

Traveler's tip on local attractions

Great location! Right accross a mall!

A traveler from Virginia Beach, VA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 6-Aug-09

Best hostess

Our stay was the best ever. The rooms were clean,and the hosts and hostesses were always helpful and wanted to make our stay was the best. We would recommend this hotel to anyone.

Carrie A from Cave Creek, AZ recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 27-Jun-09

Great Hotel!!!!

Great Hotel!!! Staff friendly and helpful, room clean and comfortable. Nice dining nearby.

Traveler's tip on shopping

Ontario Mills Shopping Center right down the street. Great mall.

A traveler from Austin, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 9-Jun-09

Best Price for Great Comfort

I absolutely love this hotel! I’m pregnant so when I travel it’s a big deal for me to be comfortable where ever I stay. I have stayed in this hotel several times in the past few months because it makes me feel at home. As any woman knows, that is crucial when traveling while pregnant and with children.

A traveler from new jersey recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-May-09

activity

Area not a tourist area. However, for 100.00 the hotel recommended a travel guide which took me to LA, and allowed me to do whatever I wanted.eat,shop walk around, and visit celebrity homes. The huge mall had great deals. And restaurants in area were great. Hotel staff excellent. super friendly.

Robert M from Laws Vegas, Nv recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 20-May-09

This is the place to stay

I had never stayed at A Hyatt Place before, upon check, which the desk person was very courteous I proceeded up to my room. The room was extremely nice and set up prefectly; the flat screen turned fso prefect for bed area as well as couch area. will definitely stay again and Hyatt place is on my list for other cities as well.

A traveler from Budapest, HU recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 2.0 4.0 5.0 5.0
Posted: 29-Apr-09

Terrific hotel--terrible internet service.

We needed a quick hotel near 210 & 15 and the airport. This was excellent in every way EXCEPT for the internet service. There was some problem with it, but they wanted us to come to the desk to retrieve some cable or something. By the time we knew there was a problem, we were in bed and found it difficult to dress and go downstairs. The staff was not helpful regarding this need. So we ended up with no internet. This was important! If we had known we had no internet, we would not have stayed there. In all other respects we would highly recommend the hotel.

Happy Traveler J from Chicago recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 23-Apr-09

Ideal PLace to Stay!

We were visiting family nearby & wanted to be close to the airport & Ontario Mills Mall but have the amenities of a better hotel. I am very finicky about my hotels but this one exceeded my hopes. The room was spotless, had a great living room area, comfy beds, and was extremely clean. The staff greeted us in a genuinely happy manor. The free breakfast was very good (enough for me & the kids!) and having a Starbucks on premesis was great!! This hotel was totally worth the price we paid on Expedia and we would definitely stay there again & again!

Traveler's tip on local attractions

Visit the Ontario Mills Mall & movie theater. It was a great day for the family.

David R from San Diego, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 4.0
Posted: 22-Apr-09

Great Service, Clean, Good Not Great Level of Quality

Very, very friendly service - the welcoming hostesses were bubbly and friendly to the point of being almost overwhelming. The hotel was clean, modern, well kept. The level of quality was good, but it was not really 3 star type of hotel - just something a step above Holiday Inn.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 7-Jan-09

Hyatt Place Ontario Mills

Very comfortable hotel layout and felt able to relax and unwind. Great location.

A traveler from Santa Barbara, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 10-Dec-08

An excellent hotel for everyone.

100% smoke free hotel confirmed!! Glad my room is closed to the exit. I always checked in at 1-2am so didn’t expect graveyard shift personnel much. It’s alright. The room is exactly what I saw on expedia. Huge LCD is a +, the bed is a gigantic + (perhaps it’s new), the sofa bed is also a big +. There’s also a convenient console of audio/video connector mounted to the wall so you can hook up your computer, ipod, etc, for your own entertainment or business needs. Most importantly, wake up early, don’t miss the complimentary breakfast.

Traveler's tip

Don’t trust your GPS in finding the hotel, which I did. Or else you’ll spend at least an additional 30mins to find the hotel, which I also did. The area is so new.

A traveler from Austin, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 10-Dec-08

VERY NICE!!! Highly recommend!

Excellent Hotel & excellent spot near the Ontario Mills mall. VERY FRIENDLY & HELPFUL STAFF and the rooms were excellent too. LOVED IT. We usually stay at hiltons, but this was superb..esp with the breakfast included. Highly recommend this hotel.

Traveler's tip on shopping

Go to Nordstrom’s RACK at the outlet mall!!

A traveler from Salt Lake City, Utah recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 12-Nov-08

Great hotel, great stay.

Everything went great.

A traveler from Los Angeles, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 31-Oct-08

Would stay there again

The hotel was clean and seemed very new. The rooms was comfortable and beautifally decorated. The 42" plasma was a plus. From the moment we walked into the hotel to check in the front desk employees were very polite and accomodating. One negative about our stay was the extremely long wait for our breakfast. I complained upon check-out and the charge for the meal was removed.

Traveler's tip on shopping

The hotel is located at the Ontario Mills Mall, walking distance to shops and restaurants. Not more than another 5 miles is another outdoor mall that has many higher end shops and even more restaurants. Definitely a nice weekend getaway for some shopping.

A traveler from Long Beach, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 30-Oct-08

Very nice!!

My experience at this hotel was great until the morning. The morning shift was under-staffed and breakfast took for ever. I didn’t mind because I grabbed breakfast somewhere else. Besides that, hotel was very clean, very nice and HD TV in the room! Overall, great.

Traveler's tip on shopping

Vicotria Gardens is a great shopping area.

Greg M from Sacramento recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 5.0 5.0
Posted: 11-Sep-08

More maintainence at the Hyatt

This is the third time I have stayed here and the third time workmen were doing work. The recent upgrade to the place was welcomed. The water temp was very low. Almost cold. The front desk said it was due to the high volume of showers at once. Sad. Million dollar remodel and no new hot water heater?

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:  
about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| about our ads| become an affiliate| advertising| jobs| feedback

Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom