(Rates from $179.00)
Bentley Hotel
New York boutique hotel with views of 59th Street Bridge
Upper East Side
Styled with wit and flair, this Upper East Side boutique hotel overlooks the East River and New York’s historic 59th Street Bridge; Fifth Avenue, Central Park, and Bloomingdale’s are within 6 blocks.
See this hotel on a mapRooftop dining
The Bentley’s restaurant provides stellar views of the river, bridge, and city lights from its rooftop perch. Wireless Internet access is available throughout the hotel.
More hotel informationEuropean touches
Guestrooms feature custom-designed furniture, Belgian linens, down duvets, and wireless Internet access. Marble baths offer shower/tub combinations and British Gilchrist & Soames products.
More room informationTraveler Opinions: Hotel review summary of Bentley Hotel, New York Hotel
| Overall satisfaction | 80% of travelers (189 of 236) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 3.8 | 4.3 | 4.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Bentley Hotel in New York
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
Great views
Lovely redecorated design hotel, efficient staff, although a long elevatorwait while we were there due to repairs. Spectacular views from the topfloor restaurant/lounge. we had an enormous room with windows on 2 sides and breathtaking view over the East river and Roosevelt island. That said, the neighborhood isn’t much; to find stores and restaurants you have to go at least 3 long blocks crosstown to really be in midtown.
Comment from the hotel's management
Posted: 24-Nov-09Thank you for taking the time to review our hotel. I am glad to see you found our staff helpful and enjoyed our rooms. Our hotels offers breathtaking views of the 59th Street Bridge; a view that only this location could offer. Our front desk agent and concierge have many different dining options and local attraction information on hand. We hope to welcome you back as a guests on your next trip to New York City.
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 3.0 | 1.0 | 3.0 | 2.0 |
No hot water in this hotel!
It wasnt worth the expensive rate. I actually rode up the elevator with David Brenner (well known comedian) who was staying in the hotel. He actually did a monologue about all the maintenance problems in the hotel and everyone on the ride was hysterical.. No hot water in whole hotel after like 7 am.. heater in room didn’t work, beds werent made up till really late, hallway was so dark I couldnt see to put my keycard in.. the smoking floor was so rancid with stale smoke smell, my friend who is a smoker moved to a non-smoking floor because she was so nauseated, no hot breakfast, only buffet with toast, fruit cereal etc. etc. Need I say more.?
Comment from the hotel's management
Posted: 24-Nov-09Thank you for taking the time to review The Bentley Hotel. I am sorry to hear you were not pleased with the hotel. I apologize for any maintenance issues you experienced during your stay. I am having my team look into these issues. The Bentley Hotel places door hangers in each room for guest to either request privacy or request their room to be made up. Once the sign in placed on the door, housekeeping will be there within the hour. If a guest does not use the sign on the door, the room would be cleaned by 4:30pm. I hope your travels bring you back to New York City and you will consider staying at The Bentley again. We will work harder to make sure you next stay is wonderful.
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 5.0 | 4.0 |
pretty good for the most part
We went back and forth on staying here based on the conflicting reviews.. so here are all the details - hope to help any confusion. The hotel is in a great location as far as safety and shopping, if you do not want to walk to the train..then why did you come to NYC? As far as noise goes I was extremely surprised at how quiet it was, our room was on the outside right across from the bridge and there was hardly any noise! We went for the upgraded deluxe room hoping to have a cool view- and there was NONE, unless you count the gas station right outside- so do not book the deluxe room thinking it is an automatic view. We had no issues with towels or cleaning. Had to call down in the middle of the night because our room was so hot but they told us exactly how to fix it. Knocked a couple of points for an absolutely rude clerk that took our call while booking. Basically a good stay
Comment from the hotel's management
Posted: 24-Nov-09Thank you for taking the time to review The Bentley. I am pleased to read you noticed our improvement efforts and had a great stay with us. We hope to welcome you back as a guest.
Hotel Management, General Manager