(Rates from $257.50)
Xpu-Ha Palace All Inclusive
Riviera Maya with ecological tours, zoo, aviary
Remote getaway
Surrounded by lush vegetation, this 37-acre resort on the Riviera Maya offers guests a natural environment in an intimate setting; Playa del Carmen is 13 km (8 mi) away.
See this hotel on a mapAll-Inclusive resort
All meals, snacks, and drinks; daily activities including kayaking and snorkeling; ecological tours; plus access to the on-site serpentarium and aviary are included in Xpu-Ha Palace's room rate.
More hotel informationTwo-person tubs
Located in thatched roof bungalows, guestrooms at Xpu-Ha Palace provide 2-person jetted tubs and large decks with hammocks, chairs, and a table. Air conditioning, ceiling fans, and tile floors are standard.
More room informationTraveler Opinions: Hotel review summary of Xpu-Ha Palace All Inclusive, Xpu-Ha Hotel
| Overall satisfaction | 100% of travelers (2 of 2) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 5.0 | 5.0 | 5.0 | 5.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Xpu-Ha Palace All Inclusive in Xpu-Ha
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Friendliness of staff made the difference, they were awesome!
Great place for kids! Food was excellent! Kids pool a real plus......only negative was beach area has been damaged by hurricane a few years ago. Overall I would give it a great rating.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wish we were still there
Getting off the shuttle and being greeted with cool towels and champagne--and then the whole experience got even better. The rooms are fine--comfortable beds, whirlpools, chairs and hammock on the deck, and friendly cats to make you feel at home. We were there for 5 nights and enjoyed them all. Food looks limited with two restaurants, but we only ate the same thing if we wanted. Pool is fine--beach access is available with a 5 minute walk. This is a place for relaxing, not night life, and our 13 year old son would have liked a little more activity--nights are very quiet here--they should leave the pool open at nights. Tours can be arranged and purchased on site--we did Chichen-Itza, Tulum and Xcaret--take the kids to Xcaret. Overall--loved it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best Vacation ever
We spent our 40th wedding anniversary at Xpu-Ha Palace and it was the very best anniversary trip we have taken. As soon as we got home, my husband was on line telling Everyone about our trip. We are already planning a return trip with our family.
Promotions

Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
Upon arrival, honeymooning couples must present proof of marriage within the past year.
25th Silver Anniversary Palace Passport Promotion - 2009
Book a minimum three-night stay for travel December 24, 2008 - December 23, 2009 and receive the following:
- Cancun/Riviera Maya resorts: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'n Wild water park, Chichen Itza Light and Sound with Cenotes, Adventours Cancun Park Zip Line and Tulum Adventure
- Cozumel Palace: Chankanaab Tour, Glass Bottom Boat, Coba and Tulum Adventure
- Vallarta Palace: Sunset Cruise, Channel Tour, City Tour and Sea Life Park
- Isla Mujeres Palace: Around the Island Tour and Snorkeling Tour
Golf and spa discounts are per adult, per day; round-trip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Round-trip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses. ATV Tour does not include round-trip transportation from Isla Mujeres Palace to Gran Puerto Pier. ATV Tour includes round-trip transportation from Grand Puerto Pier in Cancun to ATV activity area. Guests need to visit the Palace Vacation planners desk (Elite tours) to book their tours and redeem discounts for spa and golf reservations. Minimum three-night stay required. Promotion is combinable with other promotions.
US$300 Golf-and-Spa Credit - Fall 2009
Book a minimum three-night stay now - December 16, 2009 for travel August 23 - December 23, 2009 and receive the following:
Minimum three-night stay required. Credits are per room, per stay. Tee times are required and are subject to availability. Credit is nontransferable. Golf-and-spa credit is valid only on green fees and spa treatments at regular price. It cannot be redeemed for cash if unused. Golf players must be 13 years of age or older. Promotion is subject to change without prior notice. Not extended to reservations with employee rates, travel agent rates, FAMS , complimentary, or compensatory stays. Combinable with all existing promotions and reservations with overlapping dates.
Golf Promotion - 2009
Book a stay in a Golf Package rate category for travel in 2009 and receive the following:
Must book a Golf Package rate category to qualify. Courses include Playacar Spa and Golf Club, Riviera Cancun Golf Club, and Moon Spa and Golf Club. Tee times can be reserved 90 days in advance. Contact information is in the reservation confirmation received after booking. All reservations with travel dates that overlap December 23, 2008 and December 24, 2008 (rate cut-off periods) will be subject to the 2008 golf package inclusions (one round of golf per adult, per night) and the new 2009 golf package inclusions (one round of golf per room, per night) according to valid dates. May not be combined with other promotions.
