(Rates from $165.55)
Silver Cloud Inn Tacoma
Tacoma waterfront hotel close to Museum of Glass
Traveler ratings summary of Silver Cloud Inn Tacoma, Tacoma Hotel
| Overall satisfaction | 91% of travelers (42 of 46) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.6 | 4.7 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Beautiful location
Comfortable rooms, beautiful location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Solid Facility
The hotel was very nice and the service was good. I only question the cost of the room. If it was not a business trip, I would have selected a cheaper alternative.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Where else in Tacoma?
We have stayed here about 5 or 6 times. Everytime we had a room over the water. It is beautiful! On our last trip we had a room over the parking lot. I called the front desk to ask for a room over the water and they were very quick to honor our request. The evening reception was nice. I love having the waterfront trail for a good walk.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
it was my wedding night
cheak in was really easy the breakfast thay put on the next morning was ok but the view the night befor was exelant i even got a newspaper on the door step the next morning
Traveler's tip on getting the most out of your stay
its a little more per night but the whrool pool tub is worth it
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Place
Weekend get away and it was great! Got a free upgrade to a king jacuzzi and it was just a great surprise. I do recommend this place, it is very nice clean and it is a quite place. Love it!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wonderful hotel on the waterfront of Tacoma
The staff was very friendy and efficient. We enjoyed the easy access to restaurants by walking along the waterfront. The rooms were clean and quiet, the views fantastic and the breakfast convenient and yummy.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Nice
Great Spot on the Water with nice walking trails and restaurants nearby..
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 1.0 | 4.0 |
Customer Service and Cleanliness
When we got into the room the bathroom sink and trash was not cleaned at all. We had everything in there from the previous guest. After request they cleaned it while we where out dinning. I asked to check the beds too, they did not. Not good customer service from the front office manager!! I also told them we stayed for wedding anniversary. no congrads, no upgrade - just nothing at all - poor performance
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
Fantastic location. Would definately stay there again.
Built on the Tacoma waterfront, the Silver Cloud Inn offers great views of the Sound. Our room was clean, comfortable, quiet (there are train tracks nearby, but we weren’t really disturbed by them.) and well-maintained. The continental breakfast offered a wide variety of breakfast selections. We were fortunate to visit Tacoma on a particularly gorgeous week-end in April, so we took advantage of the two mile path along the waterfront at least twice a day. We have stayed in Tacoma many times. This was by far our favorite hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
What great front desk service--and a beautiful view!
The front desk clerk--I think his name was William--was so helpful and polite, without being pushy. Recommended a great restaurant close by for dinner--the "Lobster Shop", then called to make a reservation for us while we got settled in our room. The seafood was delicious, and our view of the water was too! This hotel is literally on top of pilings in the water of the sound, so the view out the window was spectacular--lots of ocean and seabirds. Not noisy at night, even though there are train tracks nearby--we were situated on the 2nd floor mid-way from the entrance to the other end of the hotel. Breakfast was plentiful--waffles, oatmeal, hard-boiled eggs, cereal, orange juice, hot drinks, etc.--and a lovely room with lots of tables to eat in. All in all, a wonderful place to stay!
Traveler's tip on local attractions
The Tacoma Glass Museum is nearby. Beautiful displays of art, and a large live glass-blowing studio with theater seating. Artists come from around the country to work for a few days in this room with multiple furnaces and kilns. A museum employee narrates the activities and answers questions from the audience. Fascinating to watch for all ages!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
The View
The view was awesome. The room was a bit cold when we arrived, but the overall experience was very pleasing. I would like to recommend more of a variety of fruit during the serving of the breakfast.
Traveler's tip on local attractions
The waterway is excellent for walks and site seeing.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice.
If I were to go back to Tacoma again I would love to stay here, it was perfect.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A wonderful treat after working all week.
We chose this hotel for the jacuzzi tub. The room also had a view of the water. We had an extremely restful and relaxing evening. I would gladly stay here again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
A relaxing setting
I had a very nice time in Tacoma and the hotel and staff were very inviting. I felt safe and secure, as I was traveling alone. I slept great! The housekeeping staff is a little too efficient, though. My untouched, free newspaper was already picked up when I returned from my day-long meeting, but I hadn’t had a chance to read it first. Also, for longer than a day visitors, it’s ok to leave their once used bar of soap so as not to waste supplies. Overall, nice hotel! Thanks.
Traveler's tip on local attractions
Check out the Tacoma Maritime Museum and take a drive down 30th Street. Beautiful houses!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Very nice
We enjoyed the location and liked going to the Ram restaurant down the street
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Great location
This is a nice hotel but they do charge more than is justified for the quality because of the location. However, our stay was pleasant and uneventful. Breakfast included and you could make your own waffles which was fun. I would stay again if needed. Get a room farther out on the pier so that train noise not as noticable. Bed very comfy.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 3.0 | 3.0 | 2.0 |
could have been better
room was not what they showed on virtual tour. room was at 59 degrees when we arrived heater was very noisey,and you heard the trains all night long.
Comment from the hotel's management
Posted: 4-Feb-09We are disappointed to hear one of our guests left without having an exceptional stay. We work very hard to minimize the noise created by the trains that pass the hotel from time to time. Silver Cloud donated a wayside horn to the city of Tacoma that sounds a warning horn at the train crossing, eliminating the need for a train to blow its horn as it passes through. We also have several room types located further out over the water which we recommend to any guests that may be light sleepers. These rooms have an outstanding view of the water and are furthest from the street and train tracks. We also insure all our heating systems are fully operationally and at a comfortable temperature upon arrival. In the winter season when the room is unoccupied, the thermostat is set at 65 degrees and may be adjusted one a guest checks in the room to his or her comfort level.
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Favorite Seattle Hotel
We stay at this hotel every time we visit Seattle (approximately 6 times a year). Here’s a short list of our favorite things about the stay: the complimentary breakfast consisting of waffles, beagles, fruit, yogurt, cereals, pastries, coffee, tea, milk and juices; the 42 inch TV in guest rooms (although it would be nice if they’d run a digital signal instead of analog); the toiletry products are by Aveda; rooms are always clean; king sized beds...As you can see, there is a lot to like about this hotel. We’ll definitely be back!
Traveler's tip on shopping
There is a Nordstrom Rack store about 5 min from the hotel. You are about 5-10 min. depending on traffic away from Bellevue Square which has The Cheesecake Factory, PF Chang’s, Ruth’s Chris Steakhouse and Magiano’s Italian Restaurant all either in the Mall, or right outside it.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
I highly recommend it
I stay there anytime I am in town for business. Great Service, Great Condition, clean and comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 5.0 | 5.0 | 5.0 |
Too Loud
The Hotel was great, wonderful breakfast and reception. Too loud at night. Trains ALL NIGHT LONG!
Comment from the hotel's management
Posted: 12-Dec-08All of us at Silver Cloud Inns & Hotels are always disappointed if one of our guests leave without having an exceptional stay. We have worked very hard to minimize the noise created by the trains that pass by the hotel from time to time. Silver Cloud has recently donated a wayside horn to the City of Tacoma that sounds a warning horn at the train crossing, eliminating the need for a train to blow its horn as it passes through. We also have several room types located further out over the water which we recommend to any guests that may be light sleepers. These rooms have an outstanding view of the water and are furthest from the street and train tracks.
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Views!
This is a wonderful hotel on the waterfront in Tacoma. Much more convenient to restaurants and pedestrian walks near the Puget Sound -- than its larger cousin, Seattle, about 23 miles away. No traffic problems, free parking!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
We loved the hotel
This hotel was convenient although out of the city traffic. We had free parking and they had a shuttle service which took us to museums, etc. We had a nice room with lovely view on the water. Free breakfast was nice and was very convenient to a number of restaurants right up the street. I would definitely stay there again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice waterfront location
Parking is very tight-some spaces are virtually unuseable.
Traveler's tip on dining
There are a few very good restaurants as well as several family oriented ones right on the waterfront.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Stay!!
Hotel was nice! Very comfortable and great location on the water. I highly recommend it!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice and relaxing
Very nice and relaxing and comfortable
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