(Rates from $201.67)
Fairmont Singapore
Twin-tower Raffles City hotel with health spa
Traveler ratings summary of Fairmont Singapore, Singapore Hotel
| Overall satisfaction | 100% of travelers (19 of 19) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.6 | 4.7 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
perfect choice
clean,comfortable,great pool! and selection of eating places and location.Would choose this hotel again in Singapoe.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel
I was working in Singapore and had my mom and aunt stay at Fairmont for 10 days The hotel room was very clean and spacious and quiet. It also had a nice balcony. The room cleaning staff were very polite and discrete and were close-by most of the day to work around the guests schedules. The hotel is situated in one of the best malls so there is direct access to upscale shops, but also various restaurants and a very good supermarket. A major metro stop is also in the complex The river is within waling distance. Orchard street is a sort $5 taxi ride. Given that most flights to Europe depart late at night and checkout is noon, the hotel provides a lounge with even shower facilities. (There is also a nice pool area at the 8th floor) There are so many regulations in Singapore, but at least this way it is one of the few "safe" places to experiment with street food in Asia. Make sure you eat where the locals do: at the food courts and above all the food street in china town: both the food and the general atmosphere are unforgettable. Try Singapore Laksa and Chilli Crab (one of the best foods I have ever eaten) Restaurants by the river are more touristic, but still the view is very beautiful. Play it a little difficult and bargain (for discounts, free beer, or a larger table so both people can have the view.... Alcohol is expensive (but in Chinatown beer is almost half price). Go to night safari; Take the cable car from Mt Faber to Sentosa - dont miss the underwater world.
Traveler's tip on getting the most out of your stay
Take the boat tour in the river at night. Ride the observation wheel near sunset to see the view both day and night. Visit Little India on Sunday. Eat at the Arab district. And if you stay for long, it is very easy to plan a weekend in Thailand (~1hr flight) or Malaysia - KL or Melakka (more scenic): their buses are like plane business class and the road is high speed highway. In short, be hungry and ready to explore: Singapore is small but full of life - one of the best trips I have ever done
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel, Reasonable Price, Excellent Location, Clean and HIgh Class
Fantastic stay at this hotel for 3 nights en-route to Europe for our honeymoon. Things that impressed me: Quality toiletries Complimentary Slippers (rare find in this price range) Bath Robes and plenty of towels Fantastic Room Service (They bring a fully set up dining table up to your room and unfold it like a transformer). Clean / Quiet / A Grade Location (Across the road from Raffles) Large 37" LCD TV in a standard Room (Great) Hotel joins internally a major modern shopping mall. Things that didnt impress me: We asked for a late check out, they wanted double our nightly room tariff for a late checkout- a little disappointed they could not accommodate our request at a more affordable rate - OR at the very least late check out at the same cost as +1 night. Complimentary use of a hospitality suite was offered allowing me to have a shower late in the evening before our flight to Germany - this was definitely appreciated given the hot-humid weather. While waiting in line for checkout I was handed a cool moist towel to freshen up - a very, very rare service offered these days in the price range this hotel pitches at.
Traveler's tip on dining
Another bonus (unpublished) is that the Equinox restaurant located in the same building as the hotel (accessed via the Swiss hotel) on the 70th floor has amazing views across Singapore and offers certain AMEX card holders 50% off) - ask concierge for more details as the 50% covers a range of restaurants within the complex. The in-room magazine at the hotel doesnt mention the discount (we discovered it by accident), but when we asked about it, all the staff knew which restaurants it covered.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
One of the worlds finest hotels
This hotel is absolutely beautiful and the service is 5 star. The dining is excellent but pricey compared to places out and about in Singapore. The pool and gym are awesome as well. I would love to go back and stay at this hotel!!!
Traveler's tip on shopping
Must go to Mustafa in little India. It is the best store and has tons of fabrics, watches, collectables, and clothing. Also, must go to China town.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Good Hotel
Great buffet, excellent staff, good location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Friendly in a mannerly way
The room was clean and comfortable. The people were very helpful in every way.
Hire a cab by the hour,vans available, to see the city. It is more comfortable especially for families and you can see more.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Very convinient location
Fairmont Singapore is a very comfortable hotel, providing very good service to its guest and it has great location, just across from Raffels hotel, close to shopping. Breakfest is really good and the products served are fresh and yummy. I did not like the Willow Spa. It is really poor compares with Asian Spas lie e.g. CHI. It does give you basic, I would not consider it pampering. Swimming Pool area is quit small and it could be over crawded.
Traveler's tip on dining
Little India - restaurant Ghandi - great food served on the bannana leaf! Real staff.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Very Good business type hotel in great location
Hotel is connected to a large upscale mall, a MRT station, and another hotel, The Sofitel which can be used for additional restaurants and bars with beautiful views of city.
Traveler's tip on saving a few bucks
Room broad band internet service was free but, for those without a computer the internet service at the business center was costly. Within a block of the hotel there are many cheap internet cafes.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Convenient and luxurious
Greeted kindly by the staff from the taxi point and also given a free upgrade. Provided baby cot without charge...what else can one want?
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 4.0 | 5.0 |
Good place that is perfectly located.
The service was great I even received a free room upgrade for just asking. The room was great with a northern view over the famed Raffles Hotel. The only cleanliness issue was the mildew on the shower floor where the wall and floor met. Their internet charges are expensive. The hotel is attached to the City Center shopping center allowing for many food and shopping choices. It is located at one of the only two MRT stations that allow access to the two main lines making it cheaper to travel throughout the city. I would definitely recommend this hotel due to the location and quality of room.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very impressed
Excellent service from the moment of arrival until departure. Very comfortable and reasonably priced. Great location for sights, restaurants, shops and transport.
Traveler's tip on getting the most out of your stay
The hotel would suit most travellers liesure and business alike.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
Great Value, Great Location
This was a phenomenal hotel for the price in a perfect location in Singapore. I would highly reccomend anyone visiting Singapore to stay here who is looking to spend in the 200 USD a night range. The hotel was great, service amazing, and room large. It is a bit on the old side in terms of room decor and feel, and the TVs are miniscule, but those are minor details compared to the overall experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
good value for money, good location
Overall stay was nice. The staff were very friendly and made you feel welcome.
Traveler's tip on shopping
Fairmont is surrounded by good shopping centers and restaurants / pubs
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent Location
While the hotel is a bit "old" by Singapore standards and it is by no means intimate, the rooms and facilities are in excellent condition and the staff really seems to care. Large rooms even in the basic category.
Traveler's tip for business travelers
Perfect location for business trip - on top of major subway exchange with direct connection to business district, Orchard Road, Marina, etc. and convenient to airport. Above busy shopping mall with many dining and shopping choices. Indian restaurant on 3rd floor is excellent.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Superb - Even better now with Fairmont !!
Great location & value !!
Traveler's tip on shopping
Handy to Old Raffles Long Bar & Suntec City .
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Greta Place!!!!!!
Staff and amenities were great. Shopping and tourist activities are convenient. Would definitely return
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Nice hotel.
Good location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 4.0 | 5.0 |
Excellent Hotel
Stayed at the Fairmont for a family holiday the weekend during Singapore Independence Day. Hotel service was excellent throughout stay, and at reception upgraded our room to have a view of the fireworks during the ID celebrations. Ordered room service twice - food was very good both times. Overall, with all the choices in Singapore, Fairmont is an excellent hotel in the 4.5 star range.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Excellent location
It is an excellent location. The hotel breakfast is great, so I recommend people choose to include the breakfast -- It would be $26 to include vs $40 pay by yourself. However, you can get very good and varied and very cheap food in the connected shopping complex/mall. My only complain is the restrooms flushing machinism is very hard to use. Every time I use it, I feel mad, and they should really change that stuff. I cant imagine older people or weaker people could flush their own toilets there!!!
Traveler's tip on local attractions
Its in the central location of shoppings and sights, so its very good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Next to metro/underground, shopping malls & food outlets.
Nice spa & good service. Will come back for its location & value for money.
Traveler's tip on shopping
Walking distance from Funan Centre, the IT & electronics shopping mecca. But do not shop anywhere except in large stores where prices are fixed. Singapore has still a lot to do in disciplining its shop owners/attendants NOT to cheat & lie. They take ALL tourists as EASY prey!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Very nice hotel in singapore
Just changed ownership and name from Raffles Plaza to The Fairmont. Also is a very strong international brand. Rooms are not brand-new but is still very comfortable and modern. Would recommend as a 4-5 star hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Cant go wrong with Raffles The Plaza!
Very clean (duh) and super location! The hotel is convenient, well appointed, and connected to a mall with great shoping/food as well as the best city view with a sky bar called Equinox way up on the 72nd floor. Good family hotel with large rooms as well.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 4.0 | 4.0 |
Past its prime
A frequent guest of several 5-star hotels in Singapore, I had high expectations from this hotel, due to its reputation. I was disappointed. The lobby is impersonal, the staff, though courteous when called upon, doesnt really go out of its way to help, nor exude "Im on top of it" confidence (I waited 20mn for my bags upon check-out because the staff in charge couldnt locate them - it took three to finally locate them, in the locker room). The room was plain and noisy, the TV, well, puny. Saving grace: the bed and pillows were 5-star; I slept very well (with ear plugs!). There are so many other good and great hotels in Singapore, youd do well to spend your money elsewhere.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 4.0 |
Quick Nights at the Plaza
This trip was the second to "the Plaza", the first trip we stay in the South Tower and the latest trip we stayed in the North Tower. South Tower is, in our view, five or better across the boards where the North Tower falls a bit short. They said they had just redone the North Tower but the rooms are smaller and the shower/tub is not as nice as the South.
Traveler's tip
When we go back and we will, it is the South Tower for us. Get the breakfast a very good daiky buffet breakfast.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 1.0 | 5.0 | 1.0 |
Air Con Problem.
It was 12 at night, I called and complained about the air con that didnt cool at all. It took more than 45 minutes and 3 calls. The filter was changed and it still not cool enough. It was almost 3 in the morning by the time they gave me new room. It was like sauna!
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