(Rates from $154.00)
Glen Cove Mansion Hotel
Hotel on Long Island's North Shore Gold Coast
Expansive grounds
This historical estate on Long Island's North Shore Gold Coast features a 1910 Georgian mansion surrounded by 55 green and leafy acres, and includes many recreation facilities.
See this hotel on a mapSwim, sports, massage
Guests at Glen Cove Mansion can swim in an outdoor pool or indoor pool, exercise in a health club with spa tub and massage room, play tennis and racquetball, bowl, and rent bicycles.
More hotel informationHigh-tech features
Smoke-free guestrooms at Long Island’s Glen Cove Mansion Hotel have garden-and-grounds views and include complimentary wired and wireless Internet access and TVs with pay movies and video games.
More room informationTraveler Opinions: Hotel review summary of Glen Cove Mansion Hotel, Glen Cove Hotel
| Overall satisfaction | 81% of travelers (47 of 58) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 4.1 | 4.3 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Glen Cove Mansion Hotel in Glen Cove
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 4.0 | 4.0 | 4.0 |
Don’t be fooled by this hotel wanna be
The Glen Cove Mansion sells themselves as a luxurious hotel set amongst the estates of Long Island, where the staff puts the customers first. Unfortunately, no one told the staff this. The people who run this place think they are working at a Ritz Carlton,but they don’t know anything about customer service. They claim they are a pet-friendly hotel, but when I arrived with my little dog, they treated us like we were diseased. They insisted that the dog be carried everywhere throughout the hotel. They did not want the dog walking on their lawns or their carpets, yet they still wanted a $50 payment for having a pet at the hotel. They are not pet-friendly at all. It is a shame that this hotel is run so poorly. It could be a great place, but don’t waste your time or money staying here. Go to the Marriott in Uniondale or the Garden City Hotel if you want to be treated well.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 2.0 | 2.0 |
Terrible service; not as advertised
We stayed here with the goal of holing up and enjoying a relaxing night of on-demand movies and room service. We waited ~15 minutes to check in; apparently guests of weddings hosted there take priority. We finally arrived in the room (so far away it required 3 readings of the provided map) to discover that there were no available movies-on-demand. After calling the front desk and being put on hold for 20 minutes and then rudely asked if we were "looking in the right place", they told us they would send someone "right away". We waited half an hour before I went down to the front desk myself to inquire...apparently there was some kind of "emergency" and they again promised to send someone "right away". After waiting another 30 minutes, we realized that someone had fixed the problem remotely; too bad nobody thought to call and let us know. In addition the in-room dining advertised as "all of the mansion offerings and fine wines" is actually just the pub menu. On the upside, the salad I ordered was decent. We were also excited to discover an iPod dock in the room; unfortunately that didn’t work either. And the room was too far from the wireless signal to get service. Overall, the value for what we got here was nowhere near the cost, and as there also appeared to be many unhappy wedding guests lingering near reception, I can’t say I’d recommend this place for an event either.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 1.0 | 2.0 |
Nor friendly at all
Welcomed by the unfriendliest receptionist with an ordering tone of voice, giving orders on how to get to the room... Upon arrival we realize we are underground and see deadcockroaches on the room floor... Request to change room denied... Would not stay at Glen Cove again if they offered it for free..