Best Western Charlotte / Matthews Hotel
Charlotte property with complimentary breakfast
Charlotte
This property is located in Charlotte. Charlotte Bobcats Arena and Bank of America Stadium are regional attractions. Additional regional points of interest include University of North Carolina at Charlotte.
See this hotel on a mapBreakfast included
Best Western Charlotte / Matthews Hotel provides complimentary breakfast, a fitness facility, and a business center. Other amenities include wireless Internet access and high-speed Internet access.
More hotel informationRefrigerators
Guestrooms offer premium bedding, sofa beds, and cable television; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationTraveler Opinions: Hotel review summary of Best Western Charlotte / Matthews Hotel, Charlotte Hotel
| Overall satisfaction | 83% of travelers (5 of 6) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 4.0 | 3.7 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Charlotte / Matthews Hotel in Charlotte
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 3.0 |
Humidity Problem
The wall unit air conditioner couldn’t keep up with the cool, rainy weather. The room had to be either kept freezing cold to dry it out or comfortable and too humid. Clothes felt damp, towels never dried. The room was quite adequate. The breakfast offering was B-.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 4.0 | 3.0 |
I would stay again
It’s not great, but it’s not bad either. The mattress was hard. But it was clean. The air conditioner made a lot of noise at different times. The front desk clerks were nice enough. One didn’t seem very eager to help, but after pressing her, she fixed my remote control. I thought it was a little pricey for just an okay stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Clean and Economical
The hotel is clean, room was neat, clean and adequately supplied with amenities. I wish they kept breakfast bar open till 10:00 AM!