Hotel Palmasol
Benalmadena Costa property with an indoor pool
Benalmadena Costa
This Benalmadena Costa property is located near La Carihuela. Another nearby point of interest is La Bateria.
See this hotel on a mapSwimming pool
Recreational amenities at Hotel Palmasol include an indoor pool and an outdoor pool. Other amenities include a restaurant, a bar/lounge, and a poolside bar.
More hotel informationBalconies
Guestrooms offer balconies, satellite television, direct-dial phones, and bidets.
More room informationTraveler Opinions: Hotel review summary of Hotel Palmasol, Benalmadena Hotel
| Overall satisfaction | 75% of travelers (3 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.2 | 3.0 | 3.8 | 2.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hotel Palmasol in Benalmadena
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 2.0 | 3.0 | 2.0 |
Believe the poor reviews! Stay Away!!
The bad reviews are true. The staff varies from helpful to downright rude. Our luggage was lost by the airline (not the hotel’s fault), however, in trying to track our bags down, one desk clerk actually told us that he couldn’t help because his phone didn’t dial outside the hotel. Odd, becuase earlier, the girl at the desk was able to dial out. When our bags did arrive later, no one at the front desk called us. We came downstairs and saw them sitting there, they told us they figured we would come get them when we wanted them! The pool is nice, the staff is not. Asking for a cup with ice, after already purchasing soda, was a major trial, ending in an arguement with the bartender. Upon arrival one bed was broken and we waited three hours to get it fixed. We were told the maintainance man had "a list of things to fix and would get there when he can". Extrememly irritating when you’ve been traveling for 17 hours need sleep. We paid for late check out and were still locked out of our room at noon. Another arguement over non-payment of the phone bill ensued, until he realized that we really couldn’t give him change for the phone calls until we were allowed back in the room.
Traveler's tip on recreational activities
Do not book any tours with the front desk. The tours purchased here and at travel agents on the main street are better organized and much friendlier than the company this hotel will set you up with.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 4.0 | 2.0 |
Nightmare experience
Palmasol Hotel was somehow ok, but need serious renovation, in and out. I was surprised of those double-glazing windows (new ones) on the balcony, did not kept any of noise, same as room door, huge cap under the door. All those noise coming freely to room from the street and the aisle. The noise was generated by own people in the hotel and youngsters at the street after returning from the bar. Little minus for the reception, no assistant when needed, directed us to somewhere else.
The H10 Palmasol is suitable for the families who having teenagers who can stay all night outside keeping senseless noise to disturb others.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 3.0 |
Can’t wait to go back
I had a very nice time at the H10, anytime I had any questions or needed help, the front desk was on the job. I would recommend staying on the higher level floors, the buffet breakfast bar was excellent.
Traveler's tip on local attractions
The beach is very close, as a matter of fact, you are very close to everything.