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Sonesta Sao Paulo Ibirapuera

Sao Paulo property with an indoor pool

Sao Paulo

This Sao Paulo property is located near Museum of Modern Art and Casa Das Rosas. Other nearby points of interest include Museu Paulista.

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Swimming pool

Recreational amenities at Sonesta Sao Paulo Ibirapuera include an indoor pool, a fitness facility, and a pool. Other amenities include a restaurant, a bar/lounge, and a poolside bar.

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Premium channels

Guestrooms have minibars, direct-dial phones, and cable/satellite TV; bathrooms include bathroom phones and hair dryers.

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Traveler Opinions: Hotel review summary of Sonesta Sao Paulo Ibirapuera, Sao Paulo Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 100% of travelers (6 of 6) recommend this hotel
4.5
Hotel service Hotel condition Room cleanliness Room comfort
4.2 4.3 4.8 4.3
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Sonesta Sao Paulo Ibirapuera in Sao Paulo

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from El Paso, Tx. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 4.0
Posted: 16-Sep-09

Very good location

You have a decent shopping mall, good restaurants at a walking distance. If you take a taxi, is not very far away from Paulista Avenue nor downtown Sao Paulo. If you like soccer, Morumbi stadium is not far away also (home of the Sao Paulo first division soccer team and host of the first game of the upcoming World Cup 2014 in Brazil. I would definitely stay there once again.

Comment from the hotel's management

Posted: 25-Sep-09

Dear Traveler, Good morning! We would like to thank you for your comments, because your information is very helpful and important for us. Our neighborhood is one of the noblest areas of Sao Paulo, with easy access to every place you want. We hope that you return to our hotel. Our front desk staff can help you, giving some information about Sao Paulo (where you go and what to do). Thank you for the information received. The Sonesta São Paulo Ibirapuera is available for any further request.

General Manager, Sonesta São Paulo Ibirapuera Team

paula A from Buenos Aires recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 5.0 4.0
Posted: 5-May-09

Nice hotel

Modern and comfortable. Large rooms. The restaurant is not good at all. I did not like the food and the waiters were inefficient. Anyway, there’s a big shopping mall 4 blocks from there with many restaurants, where I had dinner almost all days. Cheap and good. I would come back to this hotel.

Comment from the hotel's management

Posted: 22-Jul-09

Firstly, we would like to thank you for your comments, because this information is very helpful to improve the quality of our services. All these events mentioned created procedures and training with our staff to eliminate bad services. For your information, as we have a new restaurant supervisor, we changed our menu. We hope you accept our apologies and be assured that we worked hard to solve the identified problems by reiterating our desire to keep you as our guest. We would like you return to our hotel, giving us the opportunity to show you our improvements. Thank you for the information received.

Hotel Management, General Manager

Shimrit B from Cambridge, MA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 2.0 3.0 4.0 4.0
Posted: 3-Feb-09

Not impressed

This hotel was available at a great price & location. However, service at the hotel was not good. Laundry costs an outrageous price, and the front desk was not helpful in making dinner reservations etc. Having said that, they did help us book a bus ride, so they weren’t completely helpless. On the bright side, Breakfast was amazing

Traveler's tip on getting the most out of your stay

Go to JAM for amazing Sushi, the MAM for the brunch and to MASP for their unbelievable art collection.

Comment from the hotel's management

Posted: 22-Jul-09

Firstly, we would like to thank you for your comments, because this information is very helpful to improve the quality of our services. We carefully researched the facts that led to your dissatisfaction. All these events created procedures and training to help us to eliminate them. Our front desk team was trained hardly to avoid these problems. We hope you accept our apologies and be assured that we worked hard to solve the identified problems by reiterating our desire to keep you as our guest. We would like you return to our hotel, giving us the opportunity to show you our improvements. Thank you for the information received.

Hotel Management, General Manager

See all 6 Traveler Opinions: hotel reviews of Sonesta Sao Paulo Ibirapuera in Sao Paulo

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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