The Ritz-Carlton, Kapalua
Secluded West Maui oceanfront luxury and golf
Kapalua golf courses
2 championship golf courses, golden-sand D.T. Fleming Beach, a historic pineapple plantation, and renowned Ritz-Carlton service are among the pleasures of this luxury resort, set on 54 tropical acres.
See this hotel on a mapSpa, 3-tiered pool
Transformed in January 2008, The Ritz-Carlton, Kapalua features a 3-tiered pool linked by waterfalls, a spa with Hawaiian-inspired treatments, ocean-view dining, cultural programs, and water sports.
More hotel informationLanais with views
The Ritz-Carlton's rooms and suites feature lanais with ocean, partial-ocean, or garden views. Interiors include island art and hardwood floors. Bathrooms provide separate tubs and plush terry robes.
More room informationTraveler Opinions: Hotel review summary of The Ritz-Carlton, Kapalua, Kapalua Hotel
| Overall satisfaction | 94% of travelers (242 of 257) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.8 | 4.8 | 4.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Ritz-Carlton, Kapalua in Kapalua
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 5.0 |
very nice stay
Very relaxing and beautiful grounds. Very pricey restaurants. Avoid the terrace restaurant. The food and service was horrible but the Banyan Tree restaurant was excellent to include the food and unbelievable service. Everyone was extremely friendly and helpful at this hotel and not to the point where it is in your face. The only major draw back is, is that the hotel is the farthest away from the airport so if you are staying for awhile, you need to rent a car.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
January in Kapalua
We spent four nights at the Ritz January 2010. We got lucky and had sunny skies, but we heard that it can be overcast or rain nearly the whole month, so be careful if you’re planning on sunbathing. This was a lovely, quiet resort. It’s definitely the prettiest resort we’ve stayed at. Not at all a party scene as many people go there to golf and we didn’t see many kids, which was fine with my husband and I.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Expensive yet average comfort at most
We got there pretty late and after we opened our door we saw a cockroach. Called to have the room switched in the morning. Second room we were given, everything was fine except there was a pluming problem. While we showered, water would not retreat in the shower stall. Too tired to complain, because we were leaving the next day. Would not come back. Expensive, yet not too happy during our stay
