(Rates from $111.20)
Hilton Omaha
Downtown, with restaurant, skybridge to Qwest Center
In downtown
Connected via skybridge to the Qwest Center Omaha arena and convention center, this downtown Omaha hotel is set 6 blocks from Old Market, with access to surrounding corporate headquarters.
See this hotel on a mapAirport shuttle
Hilton Omaha offers complimentary airport transportation. Amenities include an indoor pool a spa tub, fitness center, and sauna. A restaurant, lounge, and coffee bar are also on site.
More hotel informationSerenity Beds
Guestrooms at Hilton Omaha feature Hilton’s signature Serenity Bed. Amenities include high-speed wired and wireless Internet access (surcharge), TVs with premium channels, and work desks.
More room informationTraveler Opinions: Hotel review summary of Hilton Omaha, Omaha Hotel
| Overall satisfaction | 89% of travelers (33 of 37) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.7 | 4.7 | 4.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hilton Omaha in Omaha
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 5.0 |
Nice but maids need better communication
The hotel was superb, and for the most part the service was outstanding. However, on two occasions after my room had been cleaned for the day, another maid knocked on the door interrupting my nap or activity.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 2.0 | 2.0 | 4.0 |
Not up to Hilton standards
This hotel would never make it as a Hilton. Our carpet was dirty, and I cant be convinced that it was vacuumed while we were there. Replacement of accessories was haphazard. Bathroom wasnt always cleaned & soap dish wasnt emptied & cleaned. Ice bucket rarely emptied or plastic bag replaced. At wedding reception, the waitress served us all the same food entre, even though we had prechosen differently. Our waitress served our table with dessert cake (we were the first table served), but never came with coffee or tea. After rest of room was served, she & another waitress started to clear our table. After reporting that we were still waiting for our coffee (our waitress said we were supposed to ask for coffee if we wanted it - even though none of the other tables did this), I had to stop the waitress who still wanted to clear the table first. By the time they got us coffee, part of our table left for the evening. Despite still drinking and needing our napkins, the waitress took all our napkins, leaving the task of wiping our sweaty faces (many of our table was actively dancing) on something else. Needless to say, we were very disappointed.
Traveler's tip on recreational activities
The zoo is most remarkable and takes at least one day to go through.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The best customer service I have received in years!!!
I will definitely recommend your hotel to all of my friends and family visiting the Omaha area. All of your employees went above and beyond for us. Something you rarely experience these days. John our baggage man and shuttle driver was awesome! Cant wait for our next visit!
