(Rates from $129.33)
The Donatello Hotel
Stately guestrooms near San Francisco’s Union Square
Location
This downtown San Francisco hotel is a block from the cable car line and 6 blocks from the Moscone Center and Financial District.
See this hotel on a mapProperty Amenities
The Donatello Hotel offers complimentary wireless Internet access, a business center, and an onsite restaurant serving Italian cuisine.
More hotel informationGuestrooms
The Donatello Hotel guestrooms offer 10-foot ceilings, wet bars with microwaves and refrigerators, and nightly turndown service.
More room informationTraveler Opinions: Hotel review summary of The Donatello Hotel, San Francisco Hotel
| Overall satisfaction | 93% of travelers (61 of 65) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.5 | 4.7 | 4.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Donatello Hotel in San Francisco
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
Would return to The Donatello...but bring your ear plugs
The Donatello is in a wonderfully convenient location in the Union Square area. However, you have to be willing to put up with street noise late at night due to garbage trucks and loud/rowdy young folks at the nightclub across the street. My earplugs blocked most of the noise, but my husband did not use them and suffered. Despite that, he said he would definitely return.The hotel itself is very comfortable and the rooms are BIG and comfortable. The staff is great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Christine
Absolutely LOVED the Donatello. I can’t wait to go back.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 3.0 | 4.0 |
Very Disappointed
Although the Donatello is in a very convenient location, and the rooms were fundamentally clean and comfortable, the basic service was very disappointing. First, the website promoted a complimentary breakfast which turned out to be a very meager motel-style continental breakfast for a charge of $7 per person. My advice - walk a block to any of the diners down the street for a much better deal. Second, a stop at the concierge desk for a promised "welcome package" was actually an opportunity for the hotel to try to up-sell its timeshare program. I found this shocking and insulting. Third, on a raining morning, the hotel would not call me a taxi, and after a half-hearted attempt to hail one, gave up and told me I was on my own. I ended up walking two blocks in the rain to the Hilton where the doorman gladly hailed me a cab. Overall, I was stunned by the poor and insulting service at the Donatello, and I won’t be back.