W Chicago Lakeshore, Chicago hotels, IL, United States of America Skip navigation
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W Chicago Lakeshore

Hip Chicago hotel with on-site fitness center, Bliss Spa

Lake Michigan views

The 33-story W Hotel, offering superb lake and city views, is 2 blocks from Ontario Beach, Navy Pier, and Northwestern University; the Magnificent Mile and Rush Street are within 2 miles.

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Indoor pool, Bliss Spa

The chic Wave Restaurant showcases Mediterranean fare, while the Whiskey Sky lounge offers bird's-eye city views. Other highlights include the Bliss Spa and a window-lined health club with indoor pool.

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Flat-screen TVs

Stylish guestrooms offer city or lake views, premium bedding, 37-inch flat-screen TVs with DVD players, high-speed Internet access, and well-stocked minibars. Bathrooms include robes and Bliss products.

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Traveler Opinions: Hotel review summary of W Chicago Lakeshore, Chicago Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 84% of travelers (174 of 206) recommend this hotel
4.2
Hotel service Hotel condition Room cleanliness Room comfort
4.3 4.3 4.5 4.3
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for W Chicago Lakeshore in Chicago

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Harbor Springs, MI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 5.0 2.0 3.0 3.0
Posted: 18-Nov-09

some drawbacks,

I have to admit I was expecting more "wow factor" from the W. The lobby is hip and well decorated.. However, the room felt cheap and dingy. The windows’ paint was chipping off, there were dents in most of the furnishings. It seemed like they wanted an upscale look, and thought they could get it with inexpensive decor and paint. Well, it showed. The bathroom was tiny. Not sure if it was just our location in the hotel, but it sounded like a shower was running in the room next door... at first, it was just for a while when we checked in. But then for the next three days, the water ran the entire time. It was very annoying. Also, the walls are quite thin, we could hear a baby crying next door, as if our door was wide open. Positives:: The "Acura experience" (which is a free ride w/in five miles of W) was probably the nicest perk of the hotel, or any we’ve stayed at in Chicago! The drivers were friendly and knowledgeable, unlike many cabdrivers. The location is great. A short, brisk walk to Michigan Ave. Loved that they replenish your bath each day with BLISS products! In the micro-boutique downstairs, the same sets are $25 :) Overall, a decent stay for the price... just know that booking on expedia, you get the lowest, standard room available. Unlike other hotels, where they upgrade upon availability -for free, the W charges you to upgrade.

A traveler from Los Angeles, ca recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 4.0 4.0
Posted: 17-Nov-09

W awesome concierge

The Hotel is located in a perfect location, step away from the restaurants and good shopping. The concierge service is amazing and will direct you to the perfect spots

A traveler from Miami, FL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 3.0 5.0
Posted: 2-Nov-09

Will DEFINITELY return

This was our first experience at a W Hotel and it was all we expected. Great location, room a tad small, but absolutely no complaints. Beds are marvelous as well as the amenities in room. THE ONLY thing that baffled us was that housekeeping never cleaned up our room on the 2nd day! Not sure why, but really not a big deal for us. Front desk staff was very efficient and gracious about extending a late check on Sunday. Called room service at 3:30 am, food was brought up in exactly 30 minutes and was great! Nothing like truffle fries and a club sandwich when you have a ravenous appetite. Will certainly return.

See all 206 Traveler Opinions: hotel reviews of W Chicago Lakeshore in Chicago

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Promotions

Upgrade and Shop Promotion
Book a stay in an "Upgrade and Shop" rate category now - December 31, 2009 for travel November 1 - December 31, 2009 and receive the following:

  • Upgrade to Spectacular room category
  • $50 American Express gift card
  • Two cocktails

  • Two cocktails and one gift card per room, per stay. Promotion benefits received upon check-in. Restrictions may apply.


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