Best Western Boston The Inn at Longwood
Boston Longwood Medical Area, near art museum
Location
This hotel is in the Longwood Medical Area on the edge of Boston’s Back Bay, encompassed by hospitals, universities and museums.
See this hotel on a mapProperty Amenities
Best Western Boston The Inn at Longwood offers a restaurant and business center, and is connected to the Longwood Galleria mall.
More hotel informationGuestrooms
The 161 guestrooms feature complimentary high-speed and wireless Internet access, coffeemakers, cable TV, and room service.
More room informationTraveler Opinions: Hotel review summary of Best Western Boston The Inn at Longwood, Boston Hotel
| Overall satisfaction | 78% of travelers (18 of 23) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.8 | 4.3 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Boston The Inn at Longwood in Boston
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 5.0 | 3.0 |
A good weekender
2nd stay at this hotel for a weekend trip to Boston to see the sites. Had a lot of trouble actually finding a room, Expedia was the only site that had an available room at this hotel. The room was in their seperate "apartment tower" building and was a short walk through a food court to the room from the lobby. The hotel is a short walk to the T and easily accessable to museums and food. It wasn’t the most comfortable bed and the room tempature was a bit hard to regulate but I would stay again given it’s relative comfort and location. This was an October trip so it was chilly but the walks are short.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
I will never go to Best Western again
The rooms smelled cigarette smoke. The TV was not working at different times of the day and I could not access cable TV. The towels were yellowish and old. The bed also smelled. The room was very expensive and did not even worth it. The lounge and restaurant smelled fried food and the service was bad and slow. Took them forever to arrive with a bowl of cereal and milk in the morning when I was in rush to get to my meeting. There was no staff at the door most of the time during the day to call you a cab. Everything was very old.
Traveler's tip for business travelers
If you don’t have to be in that area because of the access to hospitals don’t stay in this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
No surprises
Our stay was perfectly adequate. The room was clean and comfortable enough. Nothing was exceptional, so let’s call the glass half full. Our only complaint was that the restaurant seemed understaffed for Sunday breakfast leading to long waits.