The Buena Vista Palace Hotel & Spa, Lake Buena Vista hotels, FL, United States of America Skip navigation
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The Buena Vista Palace Hotel & Spa

Waterfront resort near Downtown Disney® area

Near theme parks

This 27-acre resort is across from Downtown Disney® and offers complimentary transportation to Walt Disney World® Theme Parks. SeaWorld Orlando is 6 miles away, and Universal Studios is 10 miles from the resort.

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Health spa

Recreation options at Buena Vista Palace Hotel & Spa include 2 outdoor pools, a children's pool, a tennis court, and a playground; the Palace Spa provides massage, facials, and body treatments.

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Wireless Internet

Guestrooms at The Buena Vista Palace offer pillowtop mattresses, refrigerators, in-room safes, and wireless Internet access. Most have furnished balconies with varying views.

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Traveler Opinions: Hotel review summary of The Buena Vista Palace Hotel & Spa, Lake Buena Vista Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 87% of travelers (391 of 449) recommend this hotel
4.3
Hotel service Hotel condition Room cleanliness Room comfort
4.3 4.4 4.4 4.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for The Buena Vista Palace Hotel & Spa in Lake Buena Vista

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Dayton, OH does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 1.0 1.0 3.0
Posted: 2-Feb-10

Buena Vista Palace

The Buena Vista Place Hotel was chosen for a business conference my husband was attending. After looking at their website and seeing how supposedly kid friendly the hotel was, we decided to extend the business trip to a family vacation to Disney. The hotel when you first check in looks great and the bell staff and front desk staff were very friendly and helpful. That initial good impression was lost when we opened the door to our room. Their website touts that it’s been recently renovated and there did seem to be newer furniture and linens; however the carpeting, drapes and upholstered furniture were worn and dirty. When I went into the bathroom, there were spots on the wallpaper that easily came off when I wiped them. Also, there was a gross hair in the corner of the bathroom that remained there our entire 6 night stay. The beds were comfortable and the linens were clean. As far as the kid friendly amenities - there is a playground that my little boy described as lame and there are no kid friendly restaurants in the hotel for dinner although they do have a small kid’s menu for in-room dining. The best part of the hotel is that it is within walking distance of Downtown Disney. They offer free shuttle service to the Disney parks and Wi-Fi in the rooms that is included in the resort fee. If I was just there on business, it would have served its purpose. But I would not choose this hotel as a family vacation spot.

A traveler from Florida recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 4.0 4.0
Posted: 27-Jan-10

Great location for walking to downtown Disney

Great location. Clean room and very spacious.

A traveler from Savannah, GA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 27-Jan-10

Perfect getaway

The entire staff was very nice and helpful. The room was comfortable and the balcony was a fantastic spot to watch the fireworks. It is across the street from Downtown Disney. Can’t wait to go back!

See all 449 Traveler Opinions: hotel reviews of The Buena Vista Palace Hotel & Spa in Lake Buena Vista

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Promotions

Winter Escape Promotion
Book a minimum two-night stay in a qualifying rate category for travel November 1, 2009 - March 31, 2010 and receive $50 in resort credit for every two nights stayed, up to $200 in resort credit for a stay of eight or more nights:

  • $50 resort credit for a two- or three-night stay
  • $100 resort credit for a four- or five-night stay
  • $150 resort credit for a six- or seven-night stay
  • $200 resort credit for a stay of eight or more nights
  • Complimentary breakfast for children 10 and younger

  • Must book a minimum two-night stay in a "Winter Escape" rate category to qualify. Credit is valid per room per stay and is for use during stay. Credits will be applied to guest account at time of check-out. Credits can be applied to all charges except room rate, corresponding taxes, and resort fees. Offer is not combinable with other promotions, packages, negotiated/qualified rate plans, and/or bonus offers. Unused portions of the credit will be forfeited and not reimbursed in cash. Offer subject to availability. Not applicable to confirmed, existing reservations or group bookings. Blackout dates and other restrictions may apply. Free breakfast for children 10 and younger is valid for up to two children per room at participating resort restaurants only. Children must be accompanied by at least one adult when eating in a restaurant. Kids must select from the Children’s Menu or Breakfast Buffet (if available). Taxes and gratuity on kids' breakfasts not included and must be paid along with adult portion of the bill. Room service is not included.


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