(Rates from $99.00)
InterContinental Mark Hopkins
Nob Hill hotel by 3 San Francisco cable car lines
Location
This San Francisco hotel sits atop Nob Hill, next to 3 cable car lines; Chinatown is 3 blocks away, and Union Square is 5 blocks away.
See this hotel on a mapProperty Amenities
This landmark Nob Hill hotel offers a 19th-floor sky bar, a 24-hour fitness center, and a business center providing cell phone rental.
More hotel informationGuestrooms
InterContinental Mark Hopkins guestrooms offer bathrobes, minibars and coffeemakers, and wireless Internet access (surcharge).
More room informationTraveler Opinions: Hotel review summary of InterContinental Mark Hopkins, San Francisco Hotel
| Overall satisfaction | 85% of travelers (60 of 70) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.4 | 4.6 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for InterContinental Mark Hopkins in San Francisco
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 1.0 | 1.0 | 3.0 |
Mark Hopkins has gone down.
Mark Hopkins cleanliness and maintenance has gone down since the last time we were there. Staff, however, is friendly and helpful.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
It’s not bad
The hotel is at great location if you don’t mind the hill. You can easily catch the cable car at bottom of the hill, and it drops you off right by the hotel. Union square and China town are very close in walking distance. The concierge and bellman were great. The front desk sometimes was a little slow. During the week days, the hall way is getting pretty noisy in the early morning.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 4.0 |
Expected More
This is the Mark Hopkin’s right? I don’t know what happened to friendly service but that didn’t exist. The gentleman at the front desk acted as if we were lucky to have him check us in. I also recommend that if you have ANY special requests whatsoever, that you call the hotel and do not rely on the reservation form area where you fill in the requests. The front desk clerks do not review this nor did ours attempt to make things happen for us. Bummed since I’ve stayed at this hotel before and expected superior service.
Traveler's tip on nightlife
If you’re looking forward to going to the ever famous Tonga Room across the street. Call to make a reservation as they are only open Thurs-Sun.