(Rates from $141.33)
Aston Kauai Beach at Makaiwa
Beachfront East-Kauai hotel with pool, day spa
Low-key Kauai
Across from East Kauai's Coconut Marketplace, this beachfront hotel is a popular spot for catching sunsets and whale-watching; Spouting Horn, Kilauea Lighthouse, and Poipu Beach are 30 minutes away.
See this hotel on a mapPool and beach path
Aston Kauai Beach at Makaiwa offers a day spa, swimming pool, spa tub, tennis court, and jogging paths.
More hotel informationIsland-style digs
Air-conditioned rooms offer lanais with a variety of views. All accommodations at this Aston resort have tropical decor, compact refrigerators, and cable TV. All rooms are non-smoking.
More room informationTraveler Opinions: Hotel review summary of Aston Kauai Beach at Makaiwa, Kapaa Hotel
| Overall satisfaction | 88% of travelers (156 of 177) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.2 | 4.5 | 4.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Aston Kauai Beach at Makaiwa in Kapaa
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 3.0 |
Poor Customer Service
I stayed at the Aston Kauai Beach at Makaiwa on Jan 15th-19th 2010 and I had a very poor experience. First, we waited more than an hour for dinner one night and had to remind the waitress that we were still there; the waitress went to check on the order and found out our order had not been submitted yet. 2nd, at breakfast one day my father was waiting to get the bill when the waitress never came back with it. He got up to find someone he could pay for breakfast and then suddenly restaurant staff jump up and say something like “Excuse me sir; have you paid yet?” or something similar implying he planned to leave without paying. 3rd, the internet kiosks didn’t work for half our stay. And finally, on the last night my girlfriend couldn’t sleep most of the night because upon using the restroom before bed a large cockroach ran across her foot in the bathroom and she couldn’t sleep for most of the night after that. My girlfriend mentioned most of these issues to one of the hotel managers who didn’t seem to care. On our last day the hotel staff almost redeemed themselves. We had a late flight and they offered to provide us a courtesy room to freshen up before our flight. We used the courtesy room but were appalled at the smell upon entering the room which made the experience horrible. I DEFINITELY RECOMMEND THAT NO ONE STAY AT THIS HOTEL OR THE CHAIN OF HOTELS OWNED BY THIS COMPANY.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 4.0 |
Excellent quality for the price
Our stay started off with a little difficulty in that we couldn’t find the hotel in the dark. The road is not well lit and the hotel is poorly marked from the main highway. We had turned up the wrong road and visited another Aston (older and lesser in quality) in search of our hotel. With additional directions we quickly got to our hotel just a few blocks away. The check-in was very smooth and we were quickly in our room. The hotel is apparently recently acquired by Aston and to date is pretty dingy in places. It needs a good bit of freshening but overall the "bones" of the hotel are fine. Our room was a nice style and spotlessly clean but again, was dingy and in need of lighter/brighter paint. We were so tired on arrival that with our sliding door open we were out cold in 15 minutes and slept fantastically. Breakfast the next morning on the terrace of the restaurant was delightful and we followed up with a walk around the grounds. We noticed that uhpholstered furniture needs redoing and smells of cigarette smoke, outside doors are in serious need of refinishing but again, overall, a very nice facility. Some sprucing up will make a world of difference. We only stayed one night but would stay there again without hesitation.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great place to stay and explore Kauai.
Very nice hoteal and great place to stay and explore Kauai. All parts of the island can be reached in good time from here.
Promotions
Senior Special (50 and Up) - 2010
Book a stay now - January 2, 2011 for travel January 3, 2010 – January 2, 2011 and receive a complimentary room upgrade (view only; based on availability).
Guests must request promotion at time of check-in.
Honeymoon Special - 2010
Book a stay now – January 2, 2011 for travel January 3, 2010 – January 2, 2011 and receive a complimentary room upgrade (view only; based on availability at time of check-in) and a split bottle of champagne.
Guests must request promotion at time of check-in.
Aloha Book Special - 2010
Book a stay now – January 2, 2011 for travel January 3, 2010 – January 2, 2011 and receive an Aloha Deals Booklet with hundreds of dollars in savings on meals, shopping, and golf.
Applies to all room categories. One Aloha Deals Booklet per room, per stay, provided at check-in. Blackout dates may apply.
Family Plan: Aston Kids – Stay, Play & Eat Free
Book a stay now – January 2, 2011 for travel January 3, 2010 – January 2, 2011 and receive the following:
Valid for all room categories. Some restrictions may apply. Promotion may be discontinued at any time without notice.