(Rates from $269.00)
The Ritz-Carlton, Cancun
Elegant ambience under the Cancún sun
White-sand beach
On a spectacular white-sand beach, the The Ritz-Carlton, Cancún, offers an interactive culinary center and indulgent Kayantá Spa; Cancún's entertainment center is 6 km (about 4 mi) from the resort.
See this hotel on a mapIndulgent pastimes
This Ritz-Carlton's amenities include tennis courts at Cliff Drysdale Tennis Club, swimming pools, children’s activities, and award-winning restaurants overlooking the Caribbean Sea.
More hotel informationRooms with sea views
Spacious, high-ceiling guestrooms with sea-view balconies or patios feature Italian-marble bathrooms with separate tubs and stall showers and terry-cloth bathrobes and slippers.
More room informationTraveler Opinions: Hotel review summary of The Ritz-Carlton, Cancun, Cancun Hotel
| Overall satisfaction | 94% of travelers (53 of 56) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.9 | 4.8 | 4.9 | 4.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Ritz-Carlton, Cancun in Cancun
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
"Putting on the Ritz"
Our stay at the Ritz was everything we hoped! The hotel was beautiful and the staff very accomodating. It was very reminscent of old Fred Astire and Ginger Rodgers movies with "Good Morning Madame" and "Good Evening Sir." The price of the hotel was a little a more, but worth every penny. We can’t wait to see the other Ritz Carlton Hotels around the world.
Take the tour of Chitzen-Itzi(?). We recommend ordering a box lunch from the Ritz the night before to take on excursion.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Heaven On Earth
Our two-night stay was absolutely heavenly! From the moment we exited the limo, we were treated to the kind of service that is normally reserved for royalty. The view from the balcony was breath-taking and the food was as tasty as any I’ve ever had. Thanks to the entire staff.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 5.0 | 5.0 | 4.0 |
If you don’t mind paying $17 for a drink & being nickel & dimed
The Ritz Carlton in Cancun is lovely, no doubt BUT our stay there was frustrating. If you stay at the Ritz you pay extra for everything. The cab drivers charge you significantly more. The tour guides charge you more. A drink from the beach bar literally costs $17. AND to top it off they charge you $25/day for internet access and $4/day if you want to use the coffeemaker in your room. I find this kind of nickel & diming at an upscale hotel totally distasteful and irritating.
Traveler's tip on saving a few bucks
Walk to the hotel next door to catch a cab on the street. You’ll pay significantly less. There is a fantastic restaurant literally across the street and to the left where you can get amazing seafood in a gorgeous setting. Visit the little snack shop across the street for your drink needs and make your own! Oh, and there is free coffee in the restaurant with take-out cups...they just don’t tell you that.
Promotions
Reconnect Promotion
Book a stay in a Reconnect Package rate category and receive the following:
Guests must book the Reconnect Package rate category to qualify. Breakfast is for two persons per room daily; must be taken at on-site restaurant; does not include room service. Credit is per room per day and for use at on-site facilities. Unused credit will not be refunded.