The Helmsley Park Lane
Midtown New York haven facing Central Park
Across from Central Park
Across the street from Central Park, this New York hotel is 2 blocks from Fifth Avenue shopping, less than 3 blocks from Columbus Circle, and 8 blocks from Rockefeller Center.
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Offering a residential ambience, The Helmsley Park Lane is home to an opulent restaurant and sophisticated bar, both with Central Park views. A fitness room and concierge desk are additional highlights.
More hotel informationFlat-panel TVs
Picture windows in the 583 guestrooms frame city or park views. Rich color schemes complement gilded headboards and lively floral prints. All rooms include 30-inch flat-panel TVs.
More room informationTraveler Opinions: Hotel review summary of The Helmsley Park Lane, New York Hotel
| Overall satisfaction | 88% of travelers (169 of 191) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 3.8 | 4.1 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Helmsley Park Lane in New York
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 1.0 | 1.0 | 1.0 |
Never Again
I wanted to like it - our rooms were enormous, especially for NYC, and they had decent views (though not of neighboring Central Park.) The location is convenient too. But the hotel is terribly in need of rehab. The stench of stale cigarette smoke remained on our clothes after only one night in the closet. In one bathroom the shower head hung limply; in the other bathroom the toilet did not always flush. The bathroom floor had permanent stains, and the desk chair was falling apart. Pillows were skimpy, though the mattress was comfortable. And though I never bother paying for overpriced mini-bar items, in this case, there was barely anything to choose from (plus a funky motion detector set-up which would charge for something after being removed for only 20 seconds.) Yuck, all around.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great Location
I have stayed at this hotel numerous times and have been satisfied with the experience, and especially happy with the location. One drawback is that I cannot accumulate any airline miles, but I can give that up to be able to easily walk to my meetings and shopping (if there is time).
Sarabeth’s restaurant right next door is a good place to eat, especially when the weather is nice as I like to sit outside and watch the activity on the street and the park.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Park Lane Hooray!
The grand old lady is always home base on our trips to NYC. Never disappoints. Had the best room we have ever had on this trip but was pricey. (high season). Is there a better location in New York? I dont think so. Broadway plays, the Met, Rue 57, cocktails in the oak room, Jazz, snow in Central Park, Window (and actual) shopping...gotta say it was pretty much a perfect trip. While a bad hotel would have ruined it, the Park Central served as the perfect frame around New York at it’s best time of year.
We love Rue 57.