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Ritz Acapulco All Inclusive

In Zona Dorada, all-inclusive property near Playa Hornos

Close to Playa Hornos

Situated in the Zona Dorada neighborhood of Acapulco, this property is near Parque Papagayo and Playa Hornos. Additional nearby points of interest include Playa Condesa.

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All-inclusive

Onsite meals and beverages (some restrictions may apply), taxes, and gratuities are included in the room rate at Ritz Acapulco All Inclusive. Amenities include a private beach and a restaurant.

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Balconies

Guestrooms have balconies, sofa beds, and satellite television; bathrooms include shower/tub combinations and showers only.

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Traveler Opinions: Hotel review summary of Ritz Acapulco All Inclusive, Acapulco Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 78% of travelers (18 of 23) recommend this hotel
3.6
Hotel service Hotel condition Room cleanliness Room comfort
4.0 3.3 3.7 3.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Ritz Acapulco All Inclusive in Acapulco

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Washington, DC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 4.0 4.0
Posted: 10-Nov-09

I wish I could quit my job and live there

The room itself was somewhat unimpressive, but do you really want to spend all your time in the room anyway??? The staff was extremely friendly and talkative, and the food was delicious. We ate like pigs for the entire week! And with the classes you can take, you’ll never be bored. Even more, it has its own roped off section of beach, which prevents some of the many beach vendors from harassing you every two seconds (they still try to get your attention, but at least if you’re in the roped off area they can’t get that close). I’d love to go back to Acapulco and the Ritz!

A traveler from San Francisco, CA does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 3.0 3.0 2.0 2.0
Posted: 7-Nov-09

Ritz Poor Management Service

The hotel staff was extremely rude to friends when they came to visit for a few minutes. Would not allow guests past the lobby.

A traveler from Dallas, TX does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 3.0 2.0
Posted: 30-Apr-09

2 star hotel in a 1 star city

The hotel is okay considering its age, but like Acapulco city, it’s in desperate need of modernisation. I went to Acapulco based on the fact it was the only Mecican city I had heard of on the Pacific coast and the famous Elvis film!! Hotel Review: One of the better hotels in the dirty city. Staff are friendly. Rooms are clean. Rates are expensive considering Acapulco is a dump. Beach location is nice but you might catch a nasty disease in the dirty sea-water! Hotel is all-inclusive. There is 1 main restaurant (buffet) where you can eat almost all day. There is 1 Italian restaurant that you have to pre-book and can only use once per week. Food in main restaurant serves a mixture of Mexican recipes and changes every night. The hotel has a small private beach but this does not stop people trying to sell you stuff all day long! Cabaret entertainment is okay. Tequila is wonderful.

Traveler's tip

Only visit Acapulco for a weekend - no more! Take a city tour and go visit the famous rock divers. Acapulco is not pretty! There are lots of other resorts on the pacific coast which I’m told are cleaner with good hotels. Acapulco stinks a bit and is expensive. Go to Walmart for water etc.. Take a ride to Walmart on a colourful, noisy, cheap bus if you are feeling adventurous!

See all 23 Traveler Opinions: hotel reviews of Ritz Acapulco All Inclusive in Acapulco

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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