Universal's Hard Rock Hotel, Orlando hotels, FL, United States of America Skip navigation
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Universal's Hard Rock Hotel

Hotel guests bypass regular theme-park lines

Universal Studios

Guests can show room keys at theme park rides to bypass regular lines; complimentary water taxis and shuttles transport guests to Universal Studios, Islands of Adventure, and City Walk, all on site.

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Rock-n-Roll

Modeled after the hotel popularized in the Eagles song, Hotel California, this hotel showcases rare rock memorabilia—and strives to make all guests feel rock and roll royalty.

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California Mission

Clad in California Mission-style decor, all Hard Rock Hotel guestrooms include CD players, and rock memorabilia.

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Traveler Opinions: Hotel review summary of Universal's Hard Rock Hotel, Orlando Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 84% of travelers (85 of 101) recommend this hotel
4.3
Hotel service Hotel condition Room cleanliness Room comfort
4.4 4.4 4.3 4.3
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Universal's Hard Rock Hotel in Orlando

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from Long Island, New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 4-Feb-10

Review all charges on receipts and at check out!!

I loved the Hard Rock mostly for the convenience to City Walk and the parks. I thought the pool should have been cleaneed on a more reguar basis. There were alot of leaves in the pool and I felt that they should have someone throughout the day cleaning them out. The worst part of the Hard Rock was how they charge you for your drinks. You MUST watch your receipts and all charges because they tell you that your first drink is $15 (I know...RIDICULOUS) because you get to keep the glass and that all refills are $4.00. However, I did see that they charges us a couple of times for our "glasses". Apparently, if you didn’t bring your glass to the bar with you, they charged you $15 again! The staff wants to ring up big numbers on your tab because their tip is included...the higher the bill, the bigger the tip. Also, at checkout, I noticed a charge on my bill for $61.00 for the mini-bar in our room that we NEVER even opened. Pay attention to bills and bring extra cash!!

A traveler from Harpers Ferry, WV recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 5.0
Posted: 30-Jan-10

Great stay at Hard Rock Orlando

The only negative was some obvious dirt and grime on the bathroom wall. Everything else was awesome!

A traveler from Levittown, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 18-Jan-10

Great Time!

Just an all around wonderful experience.

See all 101 Traveler Opinions: hotel reviews of Universal's Hard Rock Hotel in Orlando

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Promotions

CityWalk Party Pass Promotion
Book a stay in a qualifying rate category and receive a voucher redeemable for a Universal CityWalk Party Pass at check-in.
Must book the "CityWalk Party Pass Promotion" rate category to qualify. The Universal CityWalk Party Pass offers unlimited one-night club-to-club and entertainment venue access at Universal CityWalk. One voucher per room per stay. Voucher is included in room rate. Voucher/ticket is non-refundable. Vouchers can be redeemed for the CityWalk Party Pass at the hotel's Destination Universal Desk. Additional passes are also available for purchase at Universal CityWalk.


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