(Rates from $183.53)
Gran Melia Cancun
Beachfront resort with dining, pools, spa, and golf
Near nightlife
The Gran Melia Cancún, a Neo-Mayan temple hotel with a half-mile of white sand beach, is located across the street from the AquaWorld marina and within 8 km (5 mi) of Cancún’s nightlife zone.
See this hotel on a mapPoolside relaxation
Alongside the hotel’s two large freeform pools, thatched-roof palapas shade platform beds large enough for families; children also have their own pool and supervised activities.
More hotel informationWater views
The Gran Melia Cancún's extra-large guestrooms and suites have spacious balconies or ground-floor terraces fringed by greenery and facing the sea or the lagoon.
More room informationTraveler Opinions: Hotel review summary of Gran Melia Cancun, Cancun Hotel
| Overall satisfaction | 87% of travelers (303 of 347) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.4 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Gran Melia Cancun in Cancun
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 5.0 |
Very Nice Experience
I spent 1 week with my friend in Cancun, in January and we had an amazing time. Despite those big conventions and conferences hosted at the Gran Melia, the hotel remained quiet and nice and the hotel staff remained friendly and available. Unlike some comments I read about being "harassed" by vendors and people trying to sell us some tours or some trips, we did not get annoyed by anybody! I guess the reason is the low season now in Cancun and we didn’t spend too much time at the hotel as well. Overall we had a very pleasant and satisfying experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 1.0 | 5.0 | 5.0 | 5.0 |
Didn’t love it
This hotel was beautiful and very green-friendly. The hotel service staff was unfriendly and unhelpful.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 4.0 |
Won’t be going back to Gran Melia
First it took us 1 hour to check in and we were with friends. They put us in the timeshare building which was a very very long walk, not sure why they did this. None of the restaurants are very good, there is only 1 bar in the whole place to go to. We ended up traveling away from our hotel and found some wonderful restaurants. Throughout the hotel you would find towels on the floor from some sort of leakiing, this was every day. In the time share area it had a bad smell like must, I believe this was from all the plants they have around. Our friends credit card was billed twice. They take your credit card and you give them a limit if you go over that they will contact you, when you check our they are suppose to rip up the original limit and then you sign for the expenses you incurred. They didn’t tear up the original holding limit so he had a headache trying to get that charge off his credit card. The pool was nice and service at the pool was also good. We didn’t like all of the constant bus loads of people coming in for seminars, they would fill up the bar at night and it was so LOUD, it was unbelieveable. I love Mexico, but I would not recommend this hotel to my friends.
Preferred concierge
This property features a Preferred Concierge desk onsite!
- Relax - you can book your activities and services in destination from this trusted and tested source.
- Enjoy high quality activities and services, great value, extensive local knowledge, and unsurpassed service from the Preferred Concierge desk at this property.
- All the fun things that you do on your trips are what make them memorable... From show tickets and water activities to dinner reservations and ground transfers, the Preferred Concierge at this property will ensure that you have a fabulous time!
Promotions
Kids Stay Free
Book a stay in any rate category and children ages 12 and under stay free.
Maximum 2 children per room with paying adult. Other restriction apply.
Get It All Promotion
Book a stay in any room type January 18, 2010 – February 28, 2010 for travel February 1, 2010 – April 30, 2010 and receive the following:
Coupons redeemable on hotel premises with minimum purchase required. Room upgrades depend upon availability. All inclusions are per stay. This offer does not include taxes and gratuities. Other restrictions may apply.