(Rates from $270.80)
JW Marriott Hotel Hong Kong
Hong Kong luxury property near Pacific Place
Location
Situated in the central business district, atop the Pacific Place shopping and dining complex, this 35-story hotel is adjacent to an MTR subway station.
See this hotel on a mapProperty amenities
Business-friendly amenities at JW Marriott Hong Kong include conference and banquet facilities, a business center, and wireless Internet access.
More hotel informationGuestrooms
Offering mountain or harbor views, the 605 guestrooms have beds topped with down comforters; other highlights include minibars and nightly turndown service.
More room informationTraveler Opinions: Hotel review summary of JW Marriott Hotel Hong Kong, Central Hotel
| Overall satisfaction | 62% of travelers (5 of 8) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 4.0 | 4.2 | 4.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for JW Marriott Hotel Hong Kong in Central
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 2.0 | 3.0 |
Below Average for a 5-star hotel in HK
Considering it is a 5 star hotel, the service is only average while cleanliness is falls abit below average. Reasons for the rating are: 1. Our room was not made up at 2pm and we had to call housekeeping to come and clean our room. It was just inconvenient and not up to 5 star level. 2. Housekeeping did not tidy up our room (i.e. clean used utensils and cups) when turning down our bed while other hotels that we had stay in the past do tidy up well. I would pay a bit more and stay elsewhere if I need to stay around Central/Admiralty area again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Good but still this in improvements of the construction
Very good Hotel but the new facilities still smelled of fresh painting in the corridors and in the room, that was very annoying because this cause headache to my wife. There was also portion of water from 11 AM until 5 PM due to the maintenance works that were carried out. Apart from these issues the service was very good and nice facilities.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 3.0 | 2.0 |
poor hotel reception, good location,
the reception give me a key of a room was already occupied by another person which was sleeping . when I reserve the room online, hotel did not mention there is a remodeling in progress , when I arrived, the reception told me. I also called the hotel few times no one told me there is a a noise from 9 am till 5 pm !! I made a call cost me over $60 for 10 minute international call
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