Changing your itinerary Skip navigation
Welcome - Already a member? Sign in

 



OPTIONS
 
Changing your itinerary
If you need to cancel or change your travel plans, you can find the help you need here. If you still have any questions or concerns about your itinerary, use our support and feedback form. We'll respond within 24 hours.
Changing or cancelling a flight

If your travel plans change, please keep in mind that most economy/coach class flight tickets are nonrefundable. However, in many cases the ticket value can be applied toward future travel of the same traveler with the same airline (typically within the next 12 months only).

When the ticket is reissued, most tickets have an airline-imposed penalty fee of $100 or more per passenger, plus any applicable increase in the fare.

To make changes or to cancel your flight reservation, please call Expedia Customer Service, available 24 hours a day, seven days a week at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787. We will provide a comprehensive summary of all charges before you change or cancel your flight.

Changing or cancelling a hotel reservation

Reservations can be changed or canceled according to each property's rules and restrictions. Some properties impose penalties if you cancel your reservation within a certain number of days before your scheduled check-in date. Other properties, such as Expedia Special Rate hotels, charge a small penalty for changes made any time after a room is booked.

To cancel a hotel reservation, go to My Itineraries and open the itinerary that contains the hotel you wish to change or cancel. Click Cancel this reservation and review the refund and penalty details.

To change a hotel reservation, please call Expedia Customer Service, available 24 hours a day, seven days a week at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787

Changing or cancelling a rental car reservation
Most rental car reservations can be cancelled at any time without penalty. Car reservations cannot be changed, but you can cancel your existing car and add a different one to your itinerary. To cancel a rental car reservation, go to My Itineraries and open the itinerary that contains the reservation you wish to cancel. Click Cancel this car reservation and verify the cancellation on the resulting page.

If you wish to cancel a rental car that is part of a package, please review the specific rules and regulations in your itinerary.

Changing or cancelling a package

Different cancellation and change rules apply to each package. Factors include whether a flight was purchased (and, if so, which flight); how many days prior to the departure you are attempting to make the change or cancellation; and which hotel, rental car, and/or attractions were included. For the complete rules and restrictions for a package, refer to the link on your saved itinerary, or on the package detail page.

If your package includes a flight, please keep in mind that most economy/coach class flight tickets are nonrefundable. However, in many cases the ticket value can be applied toward future travel of the same traveler with the same airline (typically within the next 12 months only). When the ticket is reissued, most tickets have an airline-imposed penalty fee of $100 or more per passenger, plus any applicable increase in the fare. To change or cancel your package, please call Customer Service at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.

Changing or cancelling a cruise
Each cruise line has its own rules and restrictions on changing or canceling a cruise. To make a change or cancellation, please call Customer Service at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.
Expedia Information:   about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom