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Click a topic below to quickly find the help you want.
Finding low rental rates
Pickup and drop-off locations
Pickup and drop-off times
Rental car preferences
Special equipment
Coupons and group, corporate, or association discounts
Customer support
Pickup and drop-off locations
Designate where you want to pick up and drop off your rental car. You can search for a rental car near a city, an airport, or a U.S. address.
If you wish to return your car to a location other than the one where you picked it up, type the city name, airport name, or airport code (for example, JFK) in the Drop-off location box.
Note: Additional charges may apply if you decide to return your car to a different location. For more information, see Rules and restrictions on the Car details page of the car you select.
Pickup and drop-off times
Your car reservation will be held until the date and time you indicated you would pick up the car. Extra charges may be applied if you do not return the car by the designated drop-off date and time. Be sure to cancel the reservation if you are not going to need the car.
Rental car preferences
Choose a car class, rental car company, transmission type, and whether you'd like air conditioning.
The fewer preferences you choose, the more likely you are to find the best price.
If you chose Preferred Vendors in the Rental car company box, we displayed our preferred companies first. If none of these cars meets your needs, scroll to the bottom of the page and click Show more vendors, or click Cancel and go to homepage to perform a new search.
If you're not satisfied with the results of your search, read our Insiders' Shopping Tips for additional help.
Special equipment
To select special options, click the check boxes next to the option. Some equipment may not be available on all vehicles. Additional charges may apply for any item you request.
We will forward all special equipment requests to the rental car company, but we cannot guarantee that your request will be honored. Be sure to contact the rental car company directly to confirm your equipment will be available before you depart.
Coupons and group, corporate, or association discounts
You may want to use a discount plan offered by a corporation (for example, your employer) or an association
(for example, AAA or AARP).
You'll have an opportunity to provide this information later in the car reservation process.
Customer support
With Expedia, you're guaranteed customer service 24 hours a day, seven days a week. You can use our
feedback form
to send us e-mail for help at any time. We always put our toll-free telephone number at the top of your itinerary. You can also find our number on the
Customer Support page.
If you have any questions or concerns about your itinerary, our service representatives will be ready to assist you.
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