Ratings based on 109 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2018
Kevin Chopi on night duty was not only very helpful but extremely kind and most charming. He did everything to make my stay pleasant.
Comment from Hotel Management
May 18, 2018 by Ophélie, Hotel Management
Dear guest, Thank you for staying at Alane Hotel and also for taking the time to write such a lovely review about the service provided by our receptionist Kevin, be sure that your kind words are so rewarding for him. We hope we will have the pleasure to welcome you back. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, comfortable and ideally situated

Posted Apr 21, 2018
Pretty decent for the price. Pros. Met my room clean and it remained so till i left. The small safe was a nice touch. Didn't have to worry about safety for my valuables. Not too far from the city center. A few mins walk. Room size was fine for a single room. Heating available. Cons. Shower was very small. Noise from the street (solved if you shut your window)
Comment from Hotel Management
Apr 24, 2018 by Ophélie, Hotel Management
Dear guest, We would first like to thank you for choosing Alane Hotel for your trip to Paris. Thank you also for taking the time to share about your experience with us. We are all very happy to read that you have enjoyed the cleaned room with safe, the heating available, our convenient location… On behalf of the entire Alane team, we look forward to welcoming you in a near future in our beautiful capital! Many thanks and see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2018
Was a really good experience at the hotel. Been going to this hotel almost 3 years now when I come to France. It's so close to the station and the area is not bad too.
Comment from Hotel Management
Apr 12, 2018 by Ophélie, Hotel Management
Dear guest, What a pleasure to read your comment ! The entire Alane team would like to truly thank you for taking the time for your comment and sharing your feelings about your stay. We look forward to welcoming you again !
4 out of 5
Recommended
for Everyone
by A verified traveler from Brockville, Ontario, Canada

Excellent hotel near train station

Posted Mar 16, 2018
Pros: Everything.
Cons: I can't think of a thing.
Location: Train station across the road. Close to many attractions and only 20 or 25 minutes to the city centre.
It was really busy when we checked in with just one lady handling check ins. She was great though and kept things moving. I had made a mistake when booking online and had booked for just one person even though my wife was with me. When she realized there were two of us, she searched and accommodated us with a double room at the same price (extra for breakfast for the second person of course). The room was very nice with everything we expected and the breakfast was excellent. The hotel is right across the street from the train station, close to the Parque del Retiro and many other attractions and only a 20 or 25 minute walk to the city centre.
Comment from Hotel Management
Mar 17, 2018 by Ophélie, Hotel Management
Dear Bob, Thank you so much for your warm comment ! We are delighted to hear that you enjoyed the kindness of the staff, the nice room, the excellent breakfast, and the good location of Alane Hotel. We will be very pleased to welcome you back in our hotel. See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good value hotel close to Gare de l’Est

Posted Mar 3, 2018
Hotel very close to Gare de l’Est and a short walk from Gare du Nord. Rooms are small but very clean with a decent shower. Great metro/train links and walkable into Paris centre. Friendly reception staff.
Comment from Hotel Management
Mar 5, 2018 by Ophélie, Hotel Management
Dear guest, Dear guest, We appreciate you taking the time to share your experience here. You are right, we are very close to a lot of things to see and do, and our hotel is good for your trip. We will be happy to welcoming you again. Thanks again et kind regards
4 out of 5
by A verified traveler

Great service

Posted Feb 17, 2018 on Hotels
Hotel great. Very friendly service and the room was fine. Walls were very thin so I heard a lot of noise from next door until after 11.
Comment from Hotel Management
Feb 17, 2018 by Ophélie, Hotel Management
Dear guest, Thank you for taking time to share your review about Alane hotel. Our guest's feedback are precious to help us improve our service. I hope that you’ll give us another opportunity to welcome you back in future. Kind regards
3 out of 5
by A verified traveler

Fair

Posted Feb 12, 2018 on Hotels
Stayed at Hotel Alana for 3 nights with my husband. Small hotel - not enough room to move around for 2 people. It is clean but old. You have to leave your key when you go out they clean the room everyday. The lady who was in the kitchen was also doing the cleaning (must be hard for her). The reception speaks English and appropriate to customers. Otherwise, over all stay was fair. The location is perfect 5 min walk to the train stn.
Comment from Hotel Management
Feb 13, 2018 by Ophélie, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at Alane Hotel. We are happy to read that you liked the location, the cleanness as well as the service of the staff. For your information, the hotel is in the center of Paris, the size of room is standards, like a lot of hotels in Paris. Every year, we renovate some rooms. Do not hesitate to book one of these rooms for a possible future stay with us, we would be delighted to welcome you again. We hope that you will give us the opportunity to better serve you in the near future. Kinds regards
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good-value stopover for stations

Posted Feb 4, 2018 on Hotels
Good value stopover hotel close to Gare du Nord and Gare de l'Est. Comfy beds and nice to have a balcony in the room. Even better to have a kettle, which is rare in many European countries. For what I paid, and given it's Paris, it's a good option. I'd stay here again.
Comment from Hotel Management
Feb 5, 2018 by Ophélie, Hotel Management
Dear guest, All Alane Hotel team would like to thank you for the nice review. As you describe it, the comfortable bed, the room with a balcony, a kettle for hot drink, our location is also perfect for tourism with the subway at few meters by walk. Looking forward to your next stay at Alane... Kind regards
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 16, 2018 on Hotels
Comment from Hotel Management
Jan 17, 2018 by Ophélie, Hotel Management
Dear guest, Thanks for your stay at Alane. And thanks for your Feedback. Looking forward to welcoming you again at Alane.. Best regards
4 out of 5
by Victoria

Very very cramped, but good location.

Posted Dec 21, 2017 on Hotels
Great stay, only stayed for one night, but the location was great (consider that we're college students from Miami and have adapted perfectly to the city noise). It was nice to stay on a main street that was so lively. Bathroom was exaggeratedly small, and room overall was cramped, but honestly can't complain.
Comment from Hotel Management
Dec 23, 2017
Dear Victoria, Thank you very much for taking the time to share your personal experience with us. We are glad our hotel’s location as well as the room allocated to you helped you to enjoy your stay in Paris. Be certain that we are grateful to you for helping us to improve our quality service by sharing your opinion with us. We hope to have the pleasure of welcoming you again soon in order to demonstrate our commitment to constantly improve our service to better satisfy any of our customers’ needs. Sincerely, Ophélie