In-room safe, desk, soundproofing, free cribs/infant beds

Reviews

8.0

Very Good

Rating 10 - Excellent. 106 out of 358 reviews" "
Rating 8 - Good. 172 out of 358 reviews" "
Rating 6 - Okay. 59 out of 358 reviews" "
Rating 4 - Poor. 13 out of 358 reviews" "
Rating 2 - Terrible. 8 out of 358 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Nice area and, as we did not spend much time in our room, was comfortable stay. Close to food, shops and sightseeing. Would stay again!
Stayed 2 nights in Jan 2023

10/10 Excellent

Tessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to metro, comfortable atmosphere
Stayed 2 nights in Aug 2022

8/10 Good

Stephen

Traveled with family
Liked: Staff & service
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from JBB on Sep 12, 2021
Bonjour, Je suis très heureux d'apprendre que nous avions pu répondre à toutes vos attentes durant que votre séjour dans notre hôtel. Et c'est avec un grand plaisir que nous vous accueillerons à nouveau lors de votre prochain séjour dans la capitale Toute l'équipe du Garden Saint Martin se joint à moi pour vous souhaitez une bonne fin de journée Cordialement Jean-Bernard BEROSE

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy 10 minute walk from Gare l’Est. Room was clean and comfortable. Breakfast was good but plain black tea was not available 2 of the 4 mornings.
Stayed 4 nights in Jan 2020
Response from JBB on Jan 27, 2020
Hello, We thank you and are happy that your stay went well. We look forward to seeing you again Cordialmeent Jean Bernard

8/10 Good

Anastasios

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Yulia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, a lot of bars, parties near it. Bonus - Free coffee in the rooms ;) we were very satisfied !
Stayed 3 nights in Jan 2020
Response from JBB on Jan 14, 2020
Hello, Thank you for your nice comment and is happy to hear that your stay went well. Hope to see you again among us. cordially Jean-Bernard

10/10 Excellent

Pamela

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Glen

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : close to my family Dislikes : carpet in lift was dirty
Stayed 1 night in Dec 2019

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous, basic hotel
A basic hotel with all the necessities covered, plus an excellent location, helpful staff, and very clean. Not glam, but it's everything you could want from a 2-star hotel in Paris. Great proximity to Gare de L'Est and an easy walk or metro to the centre. The boulangerie over the road is absolutely superb too!
Stayed 1 night in Nov 2019

6/10 Okay

Kelebogile Lena

It is a standard hotel with links to and from the city centre depending on your reason for the visit Staff very friendly and helpful
Stayed 2 nights in Nov 2019
Response from JBB on Nov 18, 2019
Hello, We thank you for your nice comment. Looking forward to seeing you again among us cordially Jean-Bernard

8/10 Good

Nichola

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location
Hotel Garden Saint Martin is in a very good location to visit central Paris. It is surrounded by shops and eateries and the neighbourhood feels friendly and safe. The hotel in general was accessible even though other reviews have mentioned leaving the room.key when leaving the hotel, we did not find this a problem. Overall it was a good stay but a couple of areas of cleanliness would have made it better. The shower head and around the sink plug hole needed cleaning which would have increased the appeal for me. This would be an easy issue to rectify so not a big problem.Also, not being used to hard beds was an issue for me as the mattresses were quite firm although my companion slept find on theirs.
Stayed 3 nights in Nov 2019
Response from Jean-Bernard on Nov 11, 2019
Hello, Thank you for your kind comments and take note of the remarks related to certain installations. Cordially, Jean-Bernard

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Just for a short stay
They were very strict in terms of check-in hours. We have waited until 14:00 exact time to check-in. The room was small but that's all you need for two days but the bathroom door is just a sliding wood panel and there is almost no privacy. The location is superb, next to the best bakery in Paris and a 1-minute walk from the tube station. On the other hand, the noise of the street and the restaurants are unbelievable. It was very loud until 3:00 am.
Stayed 2 nights in Oct 2019

6/10 Okay

Tia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in the shower grout. Dirty baseboards. Some spots on the blanket. They were nice to let us check in early, but if a room is not ready just tell is no.
Stayed 2 nights in Sep 2019

6/10 Okay

Yenny

Stayed 4 nights in Sep 2019
Response from D.Y on Sep 29, 2019
Good Morning sir Fonseca, Thank you for your rating. Best regards

10/10 Excellent

Julie, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but that was expected, hotel is very clean, staff is very polite and helpful. We were on the third floor in the middle room, nice view of the streets, as others reviewed it is loud every night from the surrounding restaurants, but we just shut the windows and turned on the fan. As we were there in sept it cools off nicely at night. Within walking distance to trains to get into Paris or to the airport. We thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2019
Response from JBB on Nov 5, 2019
Hello, Thank you for your kind comment. Looking forward to seeing you again among us cordially Jean-Bernard

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay throughout, lovely views out the balcony, absolutely faultless, easy to Connect to metro
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, free tea and coffee when needed, perfectly situated to explore Paris with bith metro and bus stops just around the corner from the hotel. Hotel in a lovely bohemian area mixed with restaurants, food shops and boutiques.
Stayed 4 nights in Aug 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean but dated.
Hotel is great for being near the tube station of Jacques-Bonsergent. There are shops, supermarket, cafes, bakery and barbers in the area. The hotel is clean and just like other reviews on other sites, it is a bit dated but I found it very clean and room was cleaned every day of my stay. The only criticisms are the internet is very in and out and our room was far too warm being in the courtyard so no air could get through. The hotel did provide a fan though. Cannot comment on breakfast as I didn't have that. Overall the hotel is clean but needs sprucing up.
Stayed 2 nights in Aug 2019

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in wonderful neighborhood
This hotel gets mixed reviews but we found it excellent. Much nicer than many three star ones. The room was perfect size for two people with two separate beds
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was excellent. Very polite and helpful. They let us have coffee from their machine before the allowed time. The place was very clean and comfortable.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our trip. The fourth floor views and open balcony were lovely. The things that were a challenge are things that are difficult to change as in the size of the elevator and the unevenness of the stairs.
Stayed 3 nights in Jul 2019

8/10 Good

HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location. Walking distance tolocal stores, bars, metro.
Stayed 2 nights in Jul 2019

2/10 Terrible

Gabriel Feliciano

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never come back Again
Rooms are very small and NOT air conditioner so for summer time this hotel is the worst experience ever in my life also elevator is a joke only for one person bathroom was small and not clean .
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean with a nice little courtyard which is great to sit in during the evenings
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Staff & service
Noise disruption, doors banged by staff
Noise disruption banging on walls.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good space, very near to metro station.
Stayed 4 nights in May 2019

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice of this property
Mmmmm, this was rated better than an 8??. This was not a property I’d recommend to anyone. The reception was nice and friendly but that where it ended. I almost hit myself in the head opening our door as it stuck, the decor was nice once but that was some time ago. The shower wouldn’t drain and when we told the front desk we were told it will be fixed maybe later and it never was. The location was ok but I’d stay in a nicer area for the money. The property was expensive and overall tired.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, sizeable and airy room. Close to boulangerie, grocers shop, cafes, fruit and veg shop.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, many thanks for the pleasant stay.
Stayed 3 nights in Apr 2019

6/10 Okay

Izaque

Stayed 1 night in Apr 2019

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but fine for needs and money
Decent value for money.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no frills, in handy spot near metros, places to eat ,nice walks, fabulous bakery across the street. A little bit noisy from stairs and doors when peple coming back at night and going for breakfast.
Stayed 3 nights in Apr 2019

10/10 Excellent

Mark, Menomonee Falls, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
weekend in paris
Great location and price, but rooms are a bit smaller than photos make it look (you get what you pay for). For reference, our room was even a bit tight for two people with only one carry-on size bag and a couple over the shoulder bags. Nevertheless, a clean hotel with free WiFi, and the staff were nice and helpful. They stored our luggage after check-out until we were ready to leave Paris (note: unsecured area behind the front desk) - would have preferred they use a locked/secured area. Also while this may be common practice in boutique hotels in Europe, I found it odd you have to turn in the room key at the front desk every time you leave/return to the hotel. At least the rooms themselves have a safe for any valuables when you're away from your room. One other note is that if you are a light sleeper and plan to stay on a Thurs/Fri/Sat night, I recommend bringing ear plugs as people were quite noisy on the streets until about 2 or 3am. Overall it was a good, affordable hotel (3.5 stars in my opinion) but think I would consider paying another 10-20 euros/night for a slightly better hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
good location, faire price
Stayed 9 nights in Feb 2019

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, but clean and comfortable. My room had 3 beds so was plenty big enough for me.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I love this hotel. I would've given it 5 stars except for the TERRIBLE internet. It went out every few minutes. Wifi is useless if there is no internet. I had to buy a package from my carrier which added to the cost of the stay. One front staffer said that it was so bad that the owner had stopped paying for service. Hmmm. Another simply told me to come into the lobby. Unfortunately, in this day and age, many of us count on, for business or personal, being able to use the wife in our rooms. It simply wouldn't have been possible to sit in the lobby for the whole time I needed the internet, not to mention something like watching a movie. When they get their internet fixed, this wonderful spot deserves 5 stars. A perfect location. Clean, obviously not fancy. Oh, the pod coffee pot in the room is a nice touch and there is plenty of heat in the winter.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
Good location near train stations; good check-in procedure; room was adequate; price reasonable for the location.
Stayed 1 night in Nov 2018

6/10 Okay

Liang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

bjorn, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall!
During the 2018 Euro heatwave and no A/C but it was good!
Stayed 4 nights in Jul 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It does exactly what it says on the tin :D
Very good value for money and for those who complain about the rooms being too small and 'outdated', then one message to them, GET OUT MORE AND EXPLORE THE CITY! It is clean, practical and comfortable; the beds are lovely and firm. For the price you pay, you won't be disappointed and the location is great! If you are looking for prim and proper luxury, then you need to pay more, it's as simple as that! Bon Voyage: D
Stayed 2 nights in Jun 2018