Ratings based on 805 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from USA

Posted May 20, 2018
Typically small European room but comfortable. Included a safe in room and little refrigerator. Especially appreciated having a hot pot in room to make coffee and tea (supplied). Incredible location within walking distance of Eiffel Tower and across the street from major metro station. Everything you need from grocery stores, cafes, pharmacy, and wonderful bakeries for fresh baguettes within a block or two. Front desk staff available 24 hours and very nice, especially Leticia! Would definitely stay again!
4 out of 5
by A verified traveler

Posted May 16, 2018
Comment from Hotel Management
May 17, 2018 by Reception Team, Hotel Management
Good afternoon dear guest, Thank you for taking the time to rate your stay at the Art Hotel Eiffel. Looking forward to have you back in Paris ! Kind regards, Laëtitia
4 out of 5
by A verified traveler from USA

Posted May 13, 2018
Nice hotel near to everything !!! Restaurantes , train and Eiffel Tower. Room is too small and the view room is a joke. You can see the top of the tower only. Not worth to pay more for the view. Staff are great!!! They go above and beyond to help you with your needs. I ate breakfast on my own on the last day and it’s no bad. Around 12 euros per person.
Comment from Hotel Management
May 14, 2018 by Reception Team, Hotel Management
Dear Eliz, Thank you for taking the time to share your opinion about your stay at the Art Hotel Eiffel. On the behalf of the all team thank you so much for your really kind words toward the staff ! We are very happy to see that you enjoy the location of the Hotel and the service provided ! Regarding the Eiffel Tower view, kindly note that we only sell rooms as Eiffel Tower view from the 3rd floor; 1st and 02nd floor are not considered as an Eiffel Tower view because(/even if) you can only see the top of it. We are glad that you tried and enjoy the breakfast as well. Again and on the behalf of all my colleagues thank you for that great feedback provided ! Looking forward to welcome you back in Paris. Kindest regards, Laëtitia
5 out of 5
by A verified traveler

Posted May 11, 2018
Perfect hotel for a 4 day stay. This was our second time returning to Art Hotel Eiffel and it did not disappoint. Very centrally located easy access to transportation, plenty of restaurants around. Rooms are a bit small but very clean. Most importantly the staff is amazing. Everyone we interacted with has gone above and beyon expectations.
Comment from Hotel Management
May 14, 2018 by Reception Team, Hotel Management
Good afternoon dear, It is such a pleasure to read your feedback ! We would like to thank you for detailing a little bit your experience while staying with us. We are all so thankful with your words toward the satff; indeed for us the most important is to know that you are having a great time. We are glad that you came back and it will be a pleasure to welcome you again whenever you want ! I join the rest of my colleagues to thank you once more for higlightening the work we do. Looking forward to see you again. With our kindest regards ! Laëtitia (Reception team).
5 out of 5
by A verified traveler

Posted May 10, 2018
Great location, close to the Metro and the Eiffel Tower. Wonderful, kind and most helpful staff and concierge desk. A great experience with the hotel adds on to the Paris experience and sights.
Comment from Hotel Management
May 15, 2018 by Reception Team, Hotel Management
Dear guest, Thank you for taking the time to share your opinion regarding yur stay with us. We are so thankful for your kind words toward the staff and the great rate given. We are very happy to know that you had a great time in Paris ! It will be our pleasure to have you back; so please feel free to contact us at any time. Kindest regards, Laëtitia
5 out of 5
by A verified traveler

Posted May 9, 2018
Lovely hotel very close to the Eiffel Tower. I felt safe my entire trip. The hotel staff were awesome. Very helpful and kind. The room is small, but comfortable and had an amazing view of the Eiffel Tower. I don’t know how I slept at all with such an amazing view right beside my bed!
Comment from Hotel Management
May 17, 2018 by Laëtitia (Reception Team)., Hotel Management
Dear guest, We are very happy to read such a nice feedback ! We are so pleased by your towards the staff and the work we do. We are glad that you felt safe and that you enjoy the view to the Eiffel Tower ;) I join the rest of my colleagues to thank you once more for that great feedback ! Looking forward to have you back. Kindest regards, Laëtitia (Reception Team).
3 out of 5
Recommended
for Everyone
by A verified traveler from CT

Good location

Posted Apr 20, 2018
Desk person smelled of strong body odor. Was offensive. He smelled the next morning too.Breakfast was in the basement, but it was pretty good.Room was small, but comfortable and clean. Walked to Eiffel Towet and got the hop on/ off pass to see main sites. Well worth it. Plenty of restaurants and shops as you step out the hotel door. City center. We had no view..faced a wall, however we were only there to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver canada

Close to metro

Posted Apr 17, 2018
The Metro is directly across the street. The hotel has plenty of stores and restaurants all around. Beware lots of places are closed on Sunday and Monday. The staff are very friendly period I had room 201 which face is Street but was still quiet you could see the top part of the Eiffel Tower. You don't really hair straighteners or the Metro train but you hear announcements for the train throughout the night. The better comfortable and the room has plenty of space.
Comment from Hotel Management
May 8, 2018 by Reception Team, Hotel Management
Dear Irene, We would like to thank you for that kind and detailed feedback ! It is really nice of you to take the time to do so; Indeed for us it is always a pleasure to read a nice feedback this means you enjoy your time in Paris and this is mots important to us. Just so you know, we also have rooms on the courtyard away from the street; but then there is no more view of our lovely Eiffel Tower... We are glad that you enjoy the room and the services received ! On the behalf of my colleagues I would like to thank you once again for your nice feedback. Looking forward to welcome you back at the Art Hotel Eiffel. Kind regards, Laëtitia
5 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Mar 27, 2018
good location , just beside a metro station which have few line can interchange.
Comment from Hotel Management
Mar 27, 2018 by Reception Team, Hotel Management
Dear Guest, We would like to thank you for taking the time to comment your experience at the Art Hotel Eiffel. We appreciate you took the time to highlight our location and facilities nearby. Looking forward to welcome you back ! Best regards, Laëtitia
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Staff was exceptional!

Posted Mar 20, 2018
My girlfriend and I recently spent 2 nights at this hotel and the hotel itself was exceptionally nice with a beautiful view of the Eiffel Tower, but the customer service we received was unlike anything we ever experienced! When we arrived at the hotel staff was very accommodating and welcoming but the thing that stood out was how helpful they were at 2am when we woke up starving and they assisted us in ordering a pizza because we slept all day from exhaustion from our travels, we have spent many nights in many hotels from many countries, but this hotel stands out to be one of the top when it comes to customer service! Will defn be back next time we are in Paris! Thank you!
Comment from Hotel Management
Mar 22, 2018 by Laëtitia (Reception), Hotel Management
Dear Justin, Thank you very much for that great feedback ! It is so nice for us to read your words toward the staff; and more exactly towards our night auditors. (Be sure that we will not forget to congratulate them for the work they do.) As you can imagine for us it is a real pleasure to have this kind of feedback as it means we are doing our jobs properly. We are very happy that you enjoyed your time in Paris while staying over ! Looking forward to welcome you back, we all remain at your disposal. Warm regards to the both of you! Laëtitia