Ratings based on 213 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Beautiful Hotel. Great staff!

Posted May 8, 2018
Our stay at Hotel Raphael was amazing! The hotel itself was beautiful and clean! The staff was so helpful and just went out of their way to make our stay perfect! Would definitely stay here again and highly recommend staying here!
Comment from Hotel Management
May 9, 2018 by Pierre Ferchaud, Hotel Management
Dear guest, we would like to thank you for sharing your experience online. Our guests’ comments are essential to us, to provide a perfect quality of service. We are very pleased that you enjoyed your stay at Hotel Raphael. We hope to have the honor of welcoming you in a near future at Hotel Raphael. With our best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2018
great hotel terrific staff nice location large comfortable room
Comment from Hotel Management
May 9, 2018 by Pierre Ferchaud, Hotel Management
Dear guest, Thank you for your positive feedback about your recent stay. We are very glad that you enjoyed your experience at Hotel Raphael. We hope to have the pleasure of welcoming you back to our hôtel on many future occasions. Yours sincerly,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Old World Hotel

Posted Jan 20, 2018
The Hotel Raphael is terrific for people looking for a really authentic old world Paris experience. The hotel staff was extremely accommodating and were able to fix any and all issues that came up during our stay. All in all, the Raphael is a great hotel with super large rooms / suites for a European city. Note: the hotel is currently being renovated so some rooms / suites have newer fittings and bathrooms (however, even the older rooms are still beautiful and massive)
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Jan 6, 2018
The room was a little dated. The staff was very nice and accommodating. There was no hearing and air conditioning controls in the room. It’s a nice hotel in a great location.
Comment from Hotel Management
Jan 19, 2018 by Olivier FERNANDEZ, Hotel Management
Thank you for your comment, We are really greatfull that you stay with us in hotel Raphael. About technical problems dont hestitate to contact us next time to resolve the problem, we apologize about that. The room are dated because we try to keep a classic french style. We are really happy that you like the location near Champs-Elysées and Arc de Triomphe. Best Regards,
3 out of 5
by A verified traveler from New Zealand

Honeymoon

Posted Dec 31, 2017
Clean, comfortable with beautiful decor and a great location, however, some of the facilities that helped us choose this hotel where not available due to renovations. Hotel Restaurant was also unavailable on a Saturday night. For the price I expect and have stayed in better.
Comment from Hotel Management
Jan 17, 2018 by Olivier FERNANDEZ, Hotel Management
Thank you for your comment, We really apologize for the missing facilities, but as you say there is actually rennovations in the hotel. About the price it depends on the period of stay. Thank you really for your stay in Raphael, we hope to see you soon, Best Regards,
5 out of 5
by AnneMarie

Posted Dec 14, 2017 on Hotels
Comment from Hotel Management
Dec 28, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
The hotel was beautiful. Our room was very nice, once we were settled in and looking around we noticed things that for a 5 star hotel you would not expect to see. I have a feeling we may have received the you booked through a discount site room. Do not take me wrong, it was gorgeous but next time I would book it direct if going during the off season. The deals they run you will only pay a little more and probably get a nicer room for your money.
4 out of 5
Recommended
for Everyone
by A verified traveler from englewood ,nj

Boutique hotel, close to Champs Elysee

Posted Nov 4, 2017
The hotel staff could not be more accommodating. The concierge was extremely knowledgeable and eager to please. He made Dinner reservations and guided us to various destinations. The breakfast was delicious and beatifully served. The nicest part was the staff knew our name, which added to a personal touch. The bedrooms could have used much updating i.e. New carpeting and restoration of furniture.
5 out of 5
by Ginette

Beaut hotel in the heart of Paris

Posted Oct 9, 2017 on Hotels
Great location closed to arc de Triomphe, subway and shopping. Great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from springfield, il traveling in france

Wonderful

Posted Sep 16, 2017 on Orbitz
Wonderful hotel close to the arch of triumph and many nice sidewalk cafes
Comment from Hotel Management
Oct 7, 2017 by Florence Poli, Hotel Management
Dear Guest, Thank you very much for your kind words and we look forward to seeing you in a near future. With my best regards, Florence Poli