Ratings based on 280 Verified Reviews

3.5 out of 5
68% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Should be be better

Posted Dec 1, 2017
He room is qute old but serve the the purpose. They can improve lot better
3 out of 5
Recommended
for Families
by A verified traveler from Georgetown

Strategically located hotel

Posted May 23, 2017
Pros: attached to shopping mall , so convenient.
Cons: parking!!
Location: KK town
good place to stay. The hotel is attached to shopping mall , so convenient. The location also is not bad , turn left to kundasang and turn right if you want to shopping at KK town. The only problem is parking is not free , may cost RM12 perday , Rm6 before you start your engine in the morning and RM6 when you turn off your engine at night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is 10km from kk located in a Hyper mall

Posted May 15, 2017
Pros: Staff were so helpful.
Cons: Check room size...dont take small room.
Location: Our fault hotel is located 10 km from city. Should have read reviews.
Room they gave us was so small you could only access bed from one side. Everything else was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuching

Good

Posted May 7, 2017
Pros: Near shopping mall (1B) Friendly staff Clean and comfortable room Affordable Cons: Quite a distance from town and airport (still can get Uber or taxi easily)
5 out of 5
by Steve

Always love this place!

Posted Apr 23, 2017 on Hotels
Fantastic room, great location. Unfortunately, their maintenance staff still has a "good enough" approach to their work. Our refrigerator didn't work, which they replaced, but the door to the refrigerator cabinet's top hinge is loose, which they should have noticed for repair. Just as last year, when we stayed, one of the window shades kept falling down. They'll fix things when you point them out, but they're not really maintaining things on their own. WiFi was adequate, but slow.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not bad....

Posted Apr 11, 2017
Pros: Swimming pool and breakfast..even quiet lot of food but similar food cycle (menu) for my 2 days stay at this hotel
Cons: Toilet not really OK (for my room) - door lock malfunction. Tiles peel off in front the toilet/main door
Location: in shopping mall - easy access
not bad but room quiet small. easy access since this hotel in a shopping mall (1Borneo hypermall)
4 out of 5
Recommended
for Everyone
by A verified traveler

Near to shopping mall

Posted Apr 10, 2017
Pros: Nice room, bed and friendly staff
It was a great hotel to stay in. Clean room, bed, toilet. Friendly staff with good communication skill.
2 out of 5
by A verified traveler

Not recomended for long stay.

Posted Apr 4, 2017
1.Have to pay for the parking. 2.Pintu problem. 3.Staff nice but service agk lambat.
5 out of 5
by Aidah

very good and convenient hotel.

Posted Apr 4, 2017 on Hotels
very good with quality of service, hotel location and easy for shopping
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Posted Apr 2, 2017
i like this hotel because of the view and also easy to eat and shopping