“The outside of this hotel is beautiful, with plantation style and lots of thoughtful landscaping. The price is great. But when you walk in the door, things go downhill a bit. The initial counter staff were not at all friendly or interested in their customers. (On check out, there were two lovely women behind the counter and the breakfast lady is wonderful). Dated lobby with loud tvs. The room was musty and damp and the bathroom configuration was awkward. The shower curtain was too short and the……
“Absolutely nasty!! Walked in to room only to find a nasty dirty room. Dirt and grass in the entry and not just a little. It was almost like the door was open when the grass was mowed. The room had a musty smell. The worst part was the bathroom. There were pubic hairs on the counter top and the white tissue dispenser. There were also hairs in the tub which was also not cleaned and was stained. There were mildew and mold around the tub and floor. The bathroom floor was stained and dirty.……
“Clean, spacious room with comfortable beds and pillows. Could not hear any cars or trucks but heavy footsteps from upstairs and people talking from next door. Free simple breakfast. The air conditioner was a bit loud. Hallway smelled like smoke but room did not.”
“The room was very clean, but it was very damp. You could see water on the floor. Our shoes were a little damp in the morning. A humidifier is needed.”
“Had a bad odor like outdoor insecticide used. Transferred to a different room on another floor same odor but not as strong. Washed our clothes at resort immediately, odor was absorbed by our clothing.”
“We absolutely loved our stay here. Our room was beautiful, spacious, with high ceilings, a huge kitchen, a separate bedroom, and gorgeous exposed brick that gave the whole space so much character. It felt upscale while yet still being incredibly warm and homey.
We were on a road trip and enjoyed our stay so much that we actually came back and stayed another night on our way home. The staff was incredibly friendly and welcoming, and the entire experience just felt comfortable and easy. And the……