“I booked this hotel after confirming disability accommodations and that my service dog would be accepted. Unfortunately, my stay was very disappointing.
Due to a reservation mix-up, I was moved to a room that was supposed to be ADA compliant. As someone with POTS, Type 1 diabetes, and an ileostomy, accessibility is essential. The bathroom still required stepping over a tub ledge, which made showering difficult and unsafe. My service dog is trained to assist with balance and medical alerts, but……
“I booked this hotel after confirming disability accommodations and that my service dog would be accepted. Unfortunately, my stay was very disappointing.
Due to a reservation mix-up, I was moved to a room that was supposed to be ADA compliant. As someone with POTS, Type 1 diabetes, and an ileostomy, accessibility is essential. The bathroom still required stepping over a tub ledge, which made showering difficult and unsafe. My service dog is trained to assist with balance and medical alerts, but……
Amy