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This hotel always did an OUTSTANDING. ALL of the staff members were ALWAYS friendly and EXTREMELY helpful. The room was VERY spacious and ALWAYS kept clean. I would HIGHLY reccommend this hotel to my family and friends. I look forward to staying here again.
Check in is definitely not till after 3.Got there early and paid for room.Noticed alot of vacancy and very slow on getting rooms clean.I think their is on one or two people cleaning all the rooms.
Hotel was clean and a good location . Staff was friendly and helpful. Only problem is if you stay near the inside pool area , it’s very very very loud until 10 pm at night. During my stay at the hotel I had to listen to loud screaming and yelling for 2 hours from 8-10 pm. Contacted staff and they ...
The hotel itself wasn't the greatest. The staff weren't exactly the friendliest or very eager to help you. The buildings are old, outdated, and could be a bit cleaner. They have an indoor pool but you have to walk outside to get to it from any room within the hotel. The greatest part about this place ...
checkin at 3pm no earlier. Only problem the loft window did not have a curtian and there was a flashing neon sign outside at the next hotel. Pillows on the beds were way to thin. Good location.
This place is our go-to when we visit Gatlinburg during the fall season. The balconies are high enough that you are able to experience the Smokies like never before. Watching the “smoke” roll through in the am/late a night is such a neat experience! They do not do daily maid service, but will switch ...
A little problem with rooms being accessible to handicapped people. Unable to get wheel chair into bathroom. Tub was not able to fit a shower chair in tub without half in half out. Was able to make it work. Overall the stay was nice and would stay there again.
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