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I call the front desk at around 1.30 am to complain there were fissy characters. He hung up the phone on me..Bad costomer service.It pertain to my safety and others. Hopefully the mgr is aware of his actions.
2nd time staying good location, love the front desk lady has been there each time I came with a good personality besides that only complaint I have is the room air conditioner was pretty noisy and the doors to the staircases were sometimes slammed but love staying here each time I visit Houston.
Receptionist was condescending when I asked for a quiet area of the hotel. There was a dog or two in one of the room that barked every time someone walked down the hallway. The screen on the window was bent. I was afraid for our property while we went to grab bite to eat. Overall, I would recommend ...
The reviews I read were deceiving. It was not that bad of a location. It was safe and clean, the front desk and room cleaning crews were top notch. Great location right off highway 8 was nice. Good IHOP right next door.
My stay at the Crossland was outstanding. I was able get all my work done very peaceful and quite as well convent. I had access to close by restaurants and shopping mall. The staff was very helpful.
My family and I enjoyed our stay while my husband was out in the area for work. We will definitely be back, thank you for the great hospitality.
I usually get a great nights sleep at the Holiday Inn Express in Sugar Land. But, not this time. Room 324 smelled like dirty socks and gave me throat irritation and a slight headache. I always stay here when I come to Houston for football games or concerts, but this is the first time that they have ...
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