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We stayed in this hotel during Harvey, and the staff took such care with hurricane evacuees, even collecting items such as diapers, with a sign to "Take What You Need." I will always stay at this hotel when I am in Rockwall.
When we got there we were given a dirty room, it was fixed real quick and the staff was nice about changing our room. There was a very loud family next to us and we got blamed for it but again the staff was polite about it. The 2nd night our room key wasn't working, they had completely checked us ...
Hotel was okay. It was in a safe enough area and the staff was very nice. Free juice was available in the lobby at all times, which was nice. The room was adequate....barely. Sheets were clean and I could still smell the bleach on the towels, so I was okay with the cleanliness of what could be washed. ...
Very attractive, very clean, loved the bed. Like new room furnishings. Room itself seems to have been recently upgraded. No unpleasant or perfumy odors, very helpful staff, restaurants near by, right on highway but very quiet.
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